Webb Pest Control

I was very concerned about the bad reviews at first... My apartments use them. I called and spoke to Damien and he gave me some excellent advice on ways to defeat bed bugs. Austin came and inspected and sprayed. He also reinforced what I had been told by Damien. Austin was very professionamative. He didn't spot any bed bugs. I still wanted the treatment because I have neighbors that have dealt with the nasty little bugs. I would not hesitate to use them again. I'm glad to have had my apartment treated.

As a Real Estate Agent, I've come across many pest control companies. Amy Webb with Webb Pest Control is the only company I will use & refer to my clients! Webb Pest Control is very accommodating, honest, and provides the best service. Their prices are also very fair. Highly recommend Webb Pest Control - 2 thumbs up!

Hands down Webb Pest Control is truly always there for our community. We appreciate them and can depend on their great quality of service to us and for our residents.

They have great crew of technicians, they go out of their way to make sure the all their customers are taken care.

Can be the best pest control company around

Great service,very professional

Great people and service

Job well ✔

The only issue I had was dealing with there lack of communication and time frame they said they were going to come and they didn't two times. last time they came I was coming home from work at 5 and they asked for me to leave, I said no! you all had all day from 8-5 to come do this, they need to communicate better on the clients behalf on there schedule, we all work too and we would not like to leave our house when we had been gone all day at work not a good idea. they finally treated my home and everything seems to be ok. you all need to start talking to the clients more and asking more questions.

Guys do a great job and do exactly what they say they'll do. They ask questions and take suggestions. The job however is not time consuming and equally labor intensive, the price is a little high for the labor, but it's worth it if you pay attention and takes notes. Teach a man to fish and all that.

My abhorrent journey started almost a month ago - the people at Webb Pest Control came to check my apartment, and on November 9th, I was told via email from my apartment complex that pest control requested to do a "flea treatment" to my apartment. I was confused because I had not noticed any fleas anywhere, including on my cat. After it was made very clear to me that the management team at my apartment complex didn't know what was going on, beyond Webb Pest Control requesting said flea treatment, I tried to go to them directly. In the past two and a half weeks, I have left four messages, and yet, not heard a single thing from them. 0/10, would NOT recommend.

06/12/2023 EDIT: I have since been able to communicate with them, and it turns out it is 100% the apartment complex's fault, andd nothing to do with them. They have been extremely helpful in figuring this whole situation out.

I didn't have problems getting a hold of them, but they were pretty lackluster at following up and calling back. Had a guy come and he put rat poison packs up in my attic but didn't patch up holes in my roof, called them and had another guy come but he didn't patch up all of them, then had them come again and they patched up the big hole with foam, which the rats ate through the next day. Once again, they came and put steel bars on it duct tape which the rats pushed through, they came again and put a steel spiked plate on the hole, and what do you know, the rats ate through more of the roof on the side of the steel plate. Called them and they said it would be an extra charge to fix that new hole. 3 months later, there are still rats in my attic.

They never pick up the phone and they never call back when you leave a message. I have a bed bug problem and they are supposed to come out on Monday. I was given a list of thing to do before the treatment and if all things were not completed, they would not do the treatment as well as charge a $75.00 trip fee. I have many questions over the prep work for the treatment. The list is very vague and does not go into much detail. I need my questions answered! If I do one of the steps wrong, and they decide they wont do the treatment and charge me $75, I will be one unhappy lady!!!!! If MR. WEBB is reading this, I hope you correct your office staff and make more effort into contacting your customers, especially the ones that have called 3 DAYS IN A ROW, AND HAVE NOT HEARD BACK!!!!!!!!!!