HMC

Samstone Auto Repair & Quick Lube

Auto repair shop in Plano

Updated: March 16, 2024 05:47 AM

Samstone Auto Repair & Quick Lube is located in Plano (City in Texas), United States. It's address is 4019 Belt Line Rd, Addison, TX 75001.

4019 Belt Line Rd, Addison, TX 75001

X533+VX Addison, Texas

(972) 677-7689

Questions & Answers


Where is Samstone Auto Repair & Quick Lube?

Samstone Auto Repair & Quick Lube is located at: 4019 Belt Line Rd, Addison, TX 75001.

What is the phone number of Samstone Auto Repair & Quick Lube?

You can try to calling this number: (972) 677-7689

What are the coordinates of Samstone Auto Repair & Quick Lube?

Coordinates: 32.9546691, -96.8451226

Samstone Auto Repair & Quick Lube Reviews

Duane Kelly
2023-11-07 13:24:22 GMT

New owner, Ray is all about great service. The new business name is PATRIOT AUTO CARE and they are providing complete service now!

Nick D'Anna
2023-08-26 20:56:49 GMT

Fast dependable service with great prices. We come to Samstone for oil changes, brakes, tire rotation and state Inspections. They always take care of us.

Jason Basri
2023-05-31 14:41:10 GMT

I got referred here from a friend - happy I did. Came in after some sensors lit up but not a lot else to work off of and Mike and his team took care of me from start to finish. They were prompt, thorough, knowledgeable. I’d recommend them to anyone. Them being open on Sunday for drop off was also a huge convenience.

Brandon Palmer
2022-02-25 15:53:13 GMT

Small waiting room. But, it has coffee and goodies. Also has cable TV. And it's warm in the winter. Very knowledgeable techs. Decent customer service. Good prices. They won't rob you blind. And they will try to accommodate your schedule. The only place I go to now. Give them a try. They'll take care of you.

CTransport52
2020-08-22 21:21:13 GMT

Roger and Mike did a great job. Helped me figure out what my truck needed and got it done ASAP. Prices are fair too 👌🏼

Adithya P
2021-12-28 05:37:55 GMT

Trustworthy - Finding a trustworthy service provider in automobile repair is hard and I’m glad that I dropped by this place almost an year ago to get some minor issues fixed.

My trust in this place only builds up after each visit.

I got the inspection done for two of my vehicles here. Multiple oil-changes, replacing the headlight of my Subaru(Fun fact: It’s not easy).

I was not charged for some minor services even when I offered to pay which is not common. I was also recommended other service providers when the issue turned out to be something that’s not done here. The recommendation turned out to be good as well.

Justin Johnston
2022-01-11 19:39:05 GMT

Mike was great! I stopped by to see about getting my new front tow hooks installed on my truck, asked him how much it would be, he said don't worry about it I can do it for free real quick. I pulled around and he got them changed out for me and wouldn't even accept a tip after again saying no charge. Will definitely be going back to them for anything I need!

Justin Davenport
2021-10-19 15:59:31 GMT

Victor was very professional and actually was able to get my truck in, patch my tire up, and got me back on the road within 10 minutes! Discount tire can’t do anything like they can. Great company and great service! I use them for my trucks engine issues as well. Always fair rates and quick service!

Dallas i Car
2021-08-09 23:31:58 GMT

Samstone Auto Repair is excellent - highly recommend. I'm not one to write reviews, but it is worth spreading the word. Go here. I have had some pretty terrible experiences at Honda dealership service department, so I decided to try Samstone Auto Repair. First experience was awesome. Extremely friendly, knowledgeable, personable staff specially store manager Mike. They got me in for an appointment very quickly, diagnosed/communicated the issue quickly, and got it resolved for a lower price than what I would have expected. Have been back twice now and both experiences were phenomenal.

Kathryn Kettering
2022-11-20 20:36:55 GMT

Friendly and honest service. I am new to the area and am confident I have found my “go-to” mechanic. I came in for what I thought was going to be a pricey repair. The problem identified turned out to be a quick/cheap fix. I will definitely be back for an oil change soon. Thanks, guys!!

V Montgomery
2023-04-03 18:46:39 GMT

I stopped by for my inspection. Great service from everyone on staff. They also get a stuck screw. So stop by for oil, inspection and so much more. Tell them the lady in the Snoopy hat sent you. Good day.

Blake Davidson
2021-05-08 22:23:55 GMT

I go here regularly for oil changes and I’ve been very pleased with their prompt, professional service. But this last time they really went above and beyond. When changing the oil they noticed that my serpentine belt had shredded in half longways and was not going to last much longer. The shredded part was sitting at the bottom of the engine compartment. If they had not noticed this and fixed it (for a very reasonable price!) I could’ve been stranded. Thank you so much!

John Won
2022-01-21 02:13:42 GMT

These dudes are awesome. I was shopping at Target down the street on a chilly January evening. When starting my car, the battery died. Instead of calling tow truck, I called these guys to see what my options were. They offered to drive over jump the car and change the battery at shop. After the jump, I drove to the shop and they installed a new battery on the spot. These guys are awesome and I hope you get the same level of service I did when I needed it the most.

Ferrell Fox
2016-07-26 00:20:30 GMT

I absolutely recommend this location 100%!

After all the positive reviews here for this location, I decided to take my car here for my inspection. I was not let down at all.

I was immediately greeted by Abbas. He was incredibly kind and patient (as usual, I didn't have my updated insurance card on hand). He and I conversed on and off while my car was being taken care of. He really helped to minimize the wait time, which was nothing.

Abbas and Justin pointed out an issue I was informed of previously at a different shop and quoted a much lower rate. I was incredibly appreciative for that.

All in all, the experience was fantastic! They were all professional, friendly, honest, and respectful. I will only ever bring my car here from now on.

Thank you for a painless car maintenance experience!

Paul Hunter
2021-07-11 18:32:03 GMT

It's rare to find a friendly, thorough and professional auto repair shop that doesn't make you feel you're being charged too much. These guys are the kind of people you want to give your business to. I highly recommend them for all your automotive services needs. We have two Mercedes and they have kept both in great repair and I don't feel like I was gouged.

TJ Klump
2021-07-05 15:30:52 GMT

Your decision of where to have your vehicle serviced just got incredibly easy, and you need to be going to Mike and the guys at Samstone. You really can stop looking anywhere else at this point, but if you’re one of those people who like to have the details, I’ll fill you in. I had been in a car accident in my family’s primary vehicle on a Saturday, and I found myself having an issue with my other vehicle’s window on Sunday. It was stuck in a down position and would not roll up, and this was my only means of transportation. If you’ve never been forced to seek an auto shop that is open on Sunday, consider yourself quite lucky! After almost an hour searching elsewhere, I reached Samstone and spoke to Mike. He was the only shop that was both open and willing to take a look at our issue on a Sunday afternoon. That alone would be enough to show their care for resolving customers’ problems.
I’ve always wished I were one of those people who has a guy for this, and has a guy for that. I never had a guy for auto issues in the past, probably due to always feeling like I was taken advantage of and being overcharged for services. From now on, Mike is my guy.
I brought the car in Sunday evening to have it looked at and it was determined that a part had to be ordered to finish the repair. They got it ordered on what seemed like very short notice and had me come back first thing in the morning. I was quoted what I thought was a very fair price and it was significantly less than what I was initially estimating.
We came back in the morning, and I was watching my 6 year old niece at the time. Anyone who has children knows that it is not easy keeping those attention spans in check. However, I found it easy in the comfortable waiting area at Samstone. They had a television that was playing her favorite show, as well as complimentary water, sodas, and mints that she really loved. In fact, on Sunday night she said she was looking forward to going back in the morning to have some more orange soda! It may sound small, but the little things like that show Mike and the team’s focus on the customer and the desire to provide a comfortable experience for what is often a stressful situation.
The repairs ended up being more complicated than expected, due to the model and year of my vehicle. Rivets had to be drilled out to access the window’s regulator, so things took a bit longer than expected at first. I can understand that, and I put that mostly on the design of the vehicle. I was beginning to worry that the extra time would cause my bill to increase due to the extra labor required. After all, that would be in line with my previous experience at auto shops.
Mike was unbelievably gracious in that he stuck to the original quoted amount, clearly explained the situation, apologized for the delays because of this, and actually gave me a bit of a discount for the unexpected wait time. I was stunned! Never before had I come across an auto shop that was so focused on doing the right thing and not taking advantage of their customers. It would have been easy too; everyone has heard stories from someone or another of getting unnecessary and expensive work and charges added to a repair bill. I was fully prepared to be out hundreds of extra dollars, but the quality and value I received from Samstone will be something I never forget. On top of all of this, Mike even took the time to look at phots of the damage to our other vehicle and made recommendations for repairs or getting a new vehicle.
Every interaction I had through this ordeal has convinced me that I now have the right guy for all my auto needs. Mike and the team’s attention to us and other customers, and recognition of the predicament we were in due to the accident, shows quite clearly how much these guys strive to take care of their customers and build lasting relationships. I’m also not someone that writes many reviews, but I was compelled to after the overwhelmingly positive experience I had at Samstone. Mike is now my guy, and he should be yours too!

Amber Winslow
2022-11-22 23:27:47 GMT

I am new to Texas and the owner personally assisted me with my issue. I went on my lunch break and my car was ready when I got off work. He was very forthcoming with what had to be done up front. I will not use another auto body shop.

Emily Brainard
2016-10-14 19:51:17 GMT

I went in for a basic oil change after reading all the good reviews. I was charged more than I planned on spending, but they handled my shock pretty well and explained everything very thoroughly and I think it was a good price for everything they did. They even put a little air freshener on my rear view mirror and vacuumed up some loose sprinkles. Cool, right? Coming here again, but definitely asking about the price before I hand over the keys.

Savannah Beringer
2015-05-25 13:59:14 GMT

This place saved my day. Midas down the street "lost" my appointment and I was on a very tight schedule last Friday. My oil was way overdue to be changed, so my fiance sent me the name of this place after seeing it had good reviews. I called and they said they could get me in right away. I drove straight there and sure enough, they got my car in immediately. They then told me I needed new brake pads, which I kind of expected. I asked the price and the quote they gave me was more than fair. They replaced the front and back brakes and changed the oil all in under an hour. The people were friendly, the service was quick, and the prices were good. I can't think of anything else I would need in a car repair shop!

Eric Bellamy
2021-05-29 17:46:01 GMT

Roger was extremely professional, nice & courteous. Mike was prompt with the service & had the Cable for my Interior Door Handle available today just as he said he would & I was able to have my Interior Door Handle fixed within just a couple of hours. I'll definitely be coming back for any of my other Car needs.

Write a review of Samstone Auto Repair & Quick Lube


Samstone Auto Repair & Quick Lube Directions
About Plano
City in Texas

Plano is a city in the U.S. state of Texas. With a population of 285,494 at the 2020 census, it is the ninth most-populous city in Texas, and, respectively, the 72nd most populous city in the United States. source

Top Rated Addresses in Plano