Addison Automotive Service

I was referred to this place and was impressed! Honest, fast and customer service oriented.. Sherri took care of everything fast! She had my BMW light fixed after so many other places couldn't! For half the price I would have paid at the dealership...
PS
I loved that I was able to pick-up and drop-off my car after hours!

I've been going to Addison Automotive for over the past 6 years to service our Fleet of 7 Trucks and they have never let me down. You let them know what are some of the issues your automobile has been having, they run their diagnostics, fix the problem and returns your vehicle back to you in a timely manner unlike other mechanic I've used in the past. Customer service is upfront and friendly and they keep the communication line open which is very important in line of work I do. Over all if you need a Great/Honest repair shop Addison Automotive is the way to go!!

I’ve dealt with a lot of auto shops and no one compares to Sherry. The level of care and going out of her way to try to help her customers is second to none. She assisted me with a truck I purchased and giving me advice as to dealing with the dealership who sold me the truck. In addition to that, helped me find other alternatives to getting my truck fixed. And of course the work they do is top notch as well.

Honest Review Here!!!! My check engine came on , on a fairly new vehicle I recently purchased. My anxiety was through the roof because I did not have the money to get my vehicle fixed, and Christmas is literally in 6days . When I tell you that Ms.Sherry is heaven sent. She knew exactly what she was talking about from the moment I spoke with her. Not only were they able to work with me, but they had my vehicle fixed in no time. I felt like it was my duty to leave this review, because I know it’s someone out there who is indecisive on where to go or who to trust i HIGHLY RECOMMEND ADDISON AUTOMOTIVE!!!

I had the pleasure of working with Sherry at Addison Automotive and I couldn't be happier with the service I received. As a female car owner, it's often intimidating going to auto shops, but Sherry made me feel right at home.
From the moment I reached out to Addison Automotive, Sherry took the time to listen to my concerns and thoroughly explained the issues my car was facing. She didn't use jargon or talk down to me, which I truly appreciated.
What sets Sherry/Addison Automotive apart is not only the exceptional customer service but also the top-notch work they do. My car’s issue was resolved promptly, and I felt confident driving away, knowing my vehicle was in excellent hands.
Throughout the entire process, Sherry kept me informed about the progress and the estimated cost. There were no surprises, and the pricing was fair and transparent.
I can't recommend Addison Automotive enough. If you're looking for a mechanic who not only knows her stuff but also goes above and beyond in customer service, look no further. It's refreshing to see a female mechanic excelling in a male-dominated industry. Thank you, Sherry, for your outstanding service. You've gained a loyal customer!

Addison Automotive is very accurate in their diagnosis when you bring your vehicle to their shop. Sherry will always be transparent and fair on repair costs!! I will always bring my vehicle and recommend anyone to bring their vehicles to see Sherry at Additional Automotive!! Happy customer!!

Service is awesome. Sherry and Xavier are awesome and very knowledgeable of what’s going on with our vehicle and kept us updated on the progress. Very efficient service and their effectiveness to detail is the best I ever experienced with any auto repair shop!!!

Top notch shop! Everyone in the shop was friendly, professional, and extremely knowledgeable. They fixed a problem that the last 2 shops couldn’t figure out. Highly recommend and will be taking all my cars and trucks to them in the future.

Amazing work! Did a weekends worth of work on my own but couldn't quite finish the last bit on my own. Trusted Addison Automotive to finish he job and they didn't disappoint! Sherry did an amazing job with contact and communication through the entire process in just one day and had my car ready within a few hours. Thank you so so much and will definitely be back next time for any work to be done. I highly reccommend this place.

One of the best experiences I’ve ever had at a shop! They have earned my service for all my vehicles because they are knowledgeable and honest.

This place is one of the best auto shops in Addison by far, very honest nice and trustworthy, not to expensive and they definitely got my car right, my second time using them and I must say I'm never disappointed in their quality service, if ur looking for reliable honest work look no further.

I expected to pay 600-800 for an alternator or so. Instead I paid 92 for battery terminals. Honest people.

Fast and professional, they kept me updated through the entire process. I believe the person helping me was Sherry, she was so sweet and helpful. She took care to make sure that all my concerns were addressed. I was also able to pick up the vehicle after hours, which was very helpful with my schedule. The price was very reasonable as well, this is where I will be taking my car from now on.

The shop did a great job of getting my car running. They replaced the connector and sensor now I'm on the road again. The Chevy dealership told me I needed a new motor which was false.

Great service, very detailed in making sure my son's car was working fully functional before leaving. They called us and checked up on us even after to make sure we had no other issues. A great price for ensuring we are safe and all issues were addressed with vehicle. Would recommend over and over again. You will not be disappointed in the service you get. You can't put a price on safety for your family. A lifetime customer.

I will always recommend this place! Their team is wonderful and they are knowledgeable with no nonsense! Be patient and friendly and they will return it! Thank you again for your help with my car

Sherry and her team are awesome! They helped me navigate a very challenging situation with my vehicle. I am thankful for their honesty and excellent customer service. I would highly recommend them!

Addison Automotive helped me in a time of need and didn’t try to overcharge me or have me doing to much at once. They are excellent !!

Wow! Amazing work but what impressed me the most was how welcoming the staff was! They were recommended to me by a friend and they didn’t disappoint. Looking forward to doing more business with Sherry in the future.

Very professional, great service, fair prices. Excellent mechanics. Will definitely recommend it to friends orfamily.