Pet Supplies Plus Plano

I have to share the wonderful experiences I receive every time I shop at Pet Supplies Plus on Legacy.
From the moment I enter the store when I am welcomed to when a clerk finds me in an aisle and offers me assistance if I need it, I feel like I am receiving Award winning Customer Service!

As each is helping me, they inquire about my cats and actually remember them from visit to visit. That is just incredible to me and shows their dedication to their job and love for animals.
Coming in the store having listened to my situation of my finicky cats that turn their nose up to most food , actually remembered
my last visit and asked “how did that last selection of canned food go with those kittens? “ WOW !!
I felt like I was the only customer in the store!

Pet Supplies plus always carries my purchases to my car and have a policy of excepting returns if I Purchased a bag of dry food and I tried one little bowl and they never touched it! Incredible return policy.

Great because they donate to local shelters. I’ve never received such great customer service from any store I’ve gone to.

Thank you Pet Supplies plus for all you do!
Your prices are great your customer service is beyond words and I will continue spreading the word !

Bigger selection of products same brands more options than the smaller pet supplies plus in the area. This location is very clean. I usually go on a Saturday or Sunday between 10:00 and 3:00 p.m. And every single time every associate is very nice. Usually younger people working and they are very considerate and attentive

Outhandling service and great products. The staff there are always smiling, always willing to help me find what I need, and always asking me if I need assistance in getting items to my car. Thank you PSP!!

Juan is a great manager there.
Although they didn't have the item I needed he gave me some recommendations also gave my dog a treat. I saw how he interacted with an employee who completed a task and they both High 5 each other. I would love to work for one.

This was my first time visiting. My dog gives so much hassle what bath time. He is 75lbs and becomes deadweight camotose helpless when it's time to get him in the tub. A friend suggests Pet Supplies Dog Washing Stations. I called to inquire about the process and was greeted by an extremely nice employee who gave all of the details I needed including best times to avoid the wait. My dog was able to walk right in the tub basin and get a good bath. I will definitely be back.

Amazing customer service, and I can always find what I need for my senior cat. Easy check out was the bonus.

My dog Emmie and I always have a fun time here. It's great getting her a bath after a long, hot day at the dog park. Five-star service from our cashier as well.

Great customer service ,good quality food and toys choices, lower prices then other stores.Check it out!

They always get my orders correctly and delivered in a timely manner.

Have shopped here for years for my dog’s food and now for his medications. Have a good rewards program and also a reward for the dog food I buy. Easy online ordering and good curbside pickup. Always have discounts which is nice. Sign up and they send in text or see on instagram. Friendly staff. Also, if your dog doesn’t like the food, they will take it back. I had to use this years ago but I’m sure they still do it. You can ask.

Well my baby loved her new bed !!! Doggie Approved ... friendly staff great service clean organized good deals...

great people and they back there products 100%

Love all you guys at the Plano store! It’s always a pleasant experience. My last survey I talked about bagging because they were filling them to full especially for us older folks. I talked to Juan the store manager and the last 2 times I went in the did an excellent job. 6 cans per bag. Thank you so much!!!

Customer service is always great. In the evenings when they have more staff someone always offers to help me load my car since I usually buy a lot at once. Make sure to make an account with them, since the coupons really make it the best priced pet store around.

This is the closest Pet Supplie Plus location to me. Pretty much the same as other locations. Store has tons of stuff to shop for my doggie Lulu and kitty Leon. People here are friendly. No complaints

Found this cute rudolph the red nose reindeer coat w/my papa for our Frenchie. The employees were very helpful & friendly. Nice neighborhood pet supply store.

Great location with friendly and helpful staff. We always go here for the self-serve dog wash because my dog has too much fur for me to do it at home. The shop is well organized and stocked. I can always find what we need (grooming supplies, food, etc.)

I have had nothing but excellent experiences with the Pet Supplies Plus in Plano, TX. I have done both same-day delivery and curbside and both experiences have been perfect. The team is very communicative about order status and which items are in stock. If an item is out of stock, they always call and offer a replacement. The manager, Isaiah, is particularly communicative and helpful. I can't recommend this store highly enough.

Great place to wash your dog without having to worry about the hassle of a mess or dealing with a wet dog at home. Well worth the price.

Great selection of dog food. I also like the pet deli with different bones for my pups. My go to spot for all my dog and bearded dragon needs.