Rainbow Chrysler Dodge Jeep of McComb, L.L.C

Ivy, was our sales rep. He did an outstanding job. It was very easy doing the deal on a Saturday. They gave us more than I was expecting for the trade in. This is the Third vehicle I have bought from them. It's always been a pleasure. After taking the car home, we owned it for about a week and started to have problems with it. It was a used vehicle. The backup sensor was cracked and it would apply the brakes when trying to back up. I then noticed the bumper sat out further on one side than on the other. I then thought that the car had been wrecked. We brought the car back to them and found out that there were several recalls that they had not addressed. Long story short. They addressed all the issues and gave us a loaner car until finished. Unfortunatly i feel they should have addressed all this when it was traded in or picked up at auction before selling it. I have no issues with Rainbow Dodge.

Just bought my new car from there! Wonderful sales people, and an awesome service department. Also the guy who detailed my new ride done an awesome job! The car was super clean. The dealership was clean and they offer coffee and snack while waiting. Author was my salesman I highly recommend him!

The staff were friendly and helpful when I purchase my first car. They provide services for those who are searching for a vehicle on the market, work diligently to make offers, and negotiate to satisfy customers. This dealership is professional in its own way.

The check engine light came on, on my 2005 Chrysler 300.
I showed up at the dealership first thing in the morning and asked them to check it out for me. Turned out the thermostat was bad and the coolant was degraded after so many years. They fixed it all in less than 3 hours after I got there. Excellent work and prompt service. Thank you Rainbow Chrysler

The people at Rainbow are simply the best. They answered any questions I had and made the purchasing process quite easy. Ricky in sales and Tyler in finance were great to work with throughout the entire process. The crew had the vehicle gassed up and fully detailed when I took possession of it. Everyone at the dealership is extremely friendly and welcoming. If I could give them 6 stars I would.

Went in for an oil change service was good only difference my oil light still on dash so it must wasn't re setted..

They are AMAZING!! Everyone is so nice and friendly. They are there to help you get what you want and what you can afford! They don’t sell you dreams like the other dealerships! They will not waste your time!! If you’re thinking of looking here don’t walk run!! You will be satisfied!! We will be back!!

From Speaking to the receptionist to The Service writer.
Everyone is there to work and offer the utmost in customer service. Service manager know just how to handle the issues the customer is dealing with, And focuses on satisfaction.
If there were six stars I'd give it to this awesome Team

Sales and management team make sure all your needs are met. Wonderful customer service .

I have been dealing with this service department for close to six years. Every time my vehicle is serviced in Mccomb I get A ONE service from all the techs. Stacy is the friendliest person I ever meet. I usually take my vehicle early morning and it never fails. That early morning greeting and smile Stacy gives always make my day. I just want to say thanks for being a great service department.

I got a 2005 Chrysler 300, so basically it is almost 20 years old, but it still runs great. The problem with having an old car is that some dealerships don't even have the right computer to diagnose it and work on it which means that they are not interested to work on older cars. But Rainbow Chrysler Dodge Jeep is the exception. They have the right equipment and they are happy to work on your old car. They did an outstanding job on my car since I had to replace the whole rear end. Thank you very much!

Rainbow has the greatest group of sales staff. Ivy Pittman is very understanding and the easiest person to talk to. His personality and knowledge is very impressive. He helped put us in a vehicle that was within our budget and accommodating for our needs. If you're in the market for a new vehicle don't pass Rainbow without giving Ivy Pittman a chance to help you get the best deal possible.

I have set foot on plenty of car lots, but if you’re still looking, STOP! Call DaeJa or Otis and they’ll find what you’re looking for (or find something FOR YOU!).

They had no issue with giving simple to understand, transparent answers the first time when answering any questions.
They also treated us like people who were truly there to make an investment, and not just “more customers making a purchase.”

Together this entire team worked as a power house. Not a single soul worked seemed to work against each other and I don’t see that often at dealerships.

If you’re like us, and you’re walking away from a sour deal or a sour dealership, please visit Rainbow CDJR. I promise it’ll be worth your time.

Not only did we walk away with a deal we were happy with, we are confident in our purchase and our dealership.

We’d also like to thank Tyler in finance for speedy service! Tyler was absolutely fantastic and very knowledgeable when it came down to all of the ins and outs of finance, I was extremely impressed and I trust that he truly dug to get the best rate possible.

Very fast oil change but I was a little upset that I wasn't told I needed to change the break in oil.need a maintenance schedule book with the vehicle

Great service. I was informed about prices and allowed to make a decision on what work to be completed on the vehicle. They completed all tasks plus a few things checkup items. Outstanding customer service!

Ms. Celene was very helpful with the unloading process. Very helpful team who came out to make sure they had me on my way to my next deliveries as well. Very pleasant experience.

Great staff , always improving . I plan on buying my next vehicle . Can’t go wrong with Arthur, Ivey, Tommy, or Daja. Miss Debbie the general manager is wonderful to work with and the finance department is top notch.

Exceptional customer service! Very friendly and helpful! Once the job was complete, she brought my keys back, in no time! Would highly recommend!

Easily the best service we have ever received at a car dealership! Our engine thermostat died during a 1,000 mile move across the country. We were able to limp the car over to Rainbow (engine smoking the whole way). Despite having several cars already in the shop, when we explained our situation, they fit us in nearly immediately. While we waited, employees brought us ice water, sweet tea, a bowl of water for our dog, and even offered a ride anywhere we needed to go in town. We were invited into the A.C. and out of the July heat of the South. Every employee was exceptionally nice and helpful. Our car was professionally fixed and ready to go in a matter of hours! The manager even knocked some expense off our original quote when it came time to pay, saying he wanted to "help us out". We cannot say enough good things about our experience at Rainbow. Thank you to each and every one of the staff members who helped us in our time of need!

We did most of our dealings with Rainbow over the phone and had a great experience. We drove from Monroe, LA to do business b/c the service and price were top of the line. They were very understanding of what we wanted and needed and worked very hard to make sure we were very satisfied with everything before we drove over. The paperwork was quick and easy. We were in and out with our new purchase within 20 minutes. The whole team did a fantastic job.