Mountainside Florist

Flower arrangement came quicker than I was expecting, and they looked professional and beautiful, which I was extremely pleased with -- the florist here does amazing work, and it shows. I was surprised, though, when there was an additional $15 charge placed on my credit card, which the florist and I did not discuss. I called and left a message with the shop, describing that I wished to speak to someone about this anomalous charge on my card. Jamie, the shop owner, got back to me within what seems to be minutes after hearing my message. He was understanding and apologetic, and offered me a complete refund on my order as a remedy. That kind of compassionate customer service is simply unavailable from other businesses. In the future, I will be purchasing my floral arrangements from Mountainside Florist.

I didn't read the reviews so I don't know what others have said about this place. I, however, am saying that I went there for mums. Great prices! I hadn't eaten and saw they have food. I ordered the smoked beef no bun, coleslaw and a diet pepsi. The pepsi was better than Taco bell. The beef was the best I've eaten and the coleslaw was amazing as well. I'm very picky. Go to this place in Sharpsburg, MD. It's a gorgeous drive and some of the best food ever. They also have ice cream but I was too full to try it.

I am a very picky gardener, the plants here are super healthy, compared to many other other suppliers in the area, and the price is right. This IS the place to shop for annuals, herbs, hands down, best quality, best value within 50 miles.

Can’t say enough good things about this place. Called early in the morning and phone was picked up after only two rings. They were accommodating and friendly. Not really sure I understand some of the other reviews on this place... if you are looking for a local florist in Boonsboro give this place a call. Thank you mountain side!

Got a boutineer at the last minute for waaay cheaper than weis or anywhere else

Stopped by Saturday. Almost immediately greeted and told to yell if I had any questions. Superb selection, quality. Have never gotten anything here that didn't flourish which I shared with another customer. Prices are great for the quality plants you get and even though I no longer live in the area, I will continue to make a special trip to boonsboro to buy plants here.

My one corsage had turned out very nicely. HOWEVER, I have only ever placed two orders with them before. My my freshman prom and my sophomore homecoming. Both times I had placed an ordered well in advanced. The first time we came in the morning of and it wasn’t ready (okay understandable, we would just come back later!) we come back in four hours later and there was no progress done. And afterwards we still had to wait about an hour and a half. The second time we placed our order they never got to our flowers and it came picture time and we were left with nothing. My corsage I did receive was beautiful but I placed both my orders well in advance in fear of time management being a problem and unfortunately it was. I would love to have my corsage and boutique done this year for my senior prom just like my sophomore year one had turned out but i am unfortunately too afraid I’ll end up with nothing )):

Let us start with the positives:
Offered and executed same day delivery.

I am giving a 1 star because even though I knew there had to be a variation in flowers and arrangement the arrangement that was delivered was very disappointing.
I didn't do 1800 florists because they usually end up like this and called directly from the businesses website!
I looked at arrangements on their facebook and they looked rather nice. This looks like something I could get at the grocery store if even that good.
I called the owner to express my concern. He got on the phone and actually said " what do you want me to do, I personally delivered it myself and it was fine!"
If you compare the two pictures the one I got was definitely not a $75.00 arrangement! I should have just called rooster vane like I normally do i stead of using this business.
I just wanted the owner to make it right, wasn't about getting my money back.
I hope in the future this does not happen to anyone else. It is disappointing when you are sending it to someone to brighten their day and the person designing it could have cared less.

An order was sent to me as a surprise for mother's day. In the special instructions it was asked that it be delievered to me at work before 1 pm. At 9:23 a staff florist employee called to tell me they had a flower order for me and asked if I could pick them up when I got off work. Wow, not only was it a surprise that was paid to be delivered it was expected for me to pick them up. When I called to voice my unsatisfactory service the phone was answered like a house phone with just hello. I made sure I called the correct number. When I began to explain the individual on the other end says "hold on I have a customer walking in". I was called a liar because I explained usually the florist that is used from Brunswick doesn't call and tell me about my surprise. Then I was told because it was an online order they didn't receive it until 12:30 pm (a half hour before they were to be delivered by). How is that when I was called and told about it at 9:23 am? I will make sure my family NEVER uses them again.

Unprofessional- I scheduled an appointment and the day before was left a message cancelling. Unfortunately, I didn't get the message until after arriving at my appointment and no one could help me. Shot an e-mail to reschedule with no response. Called a few days later to reschedule and was told that she could only meet with us during the week, but couldn't do evenings (most people work during the week/day). Then was told that I could just make the flowers myself because they're not that hard! What?! These are wedding bouquets!

Worst place I've ever gone to. Have been calling them for days with refusal to answer their phone. Went into the store at 1 when they open at 12:30 and rung the door bell to get in, as two coworkers completely ignored me and continued to talk. Floors are horrible and slippery, almost fell. Their attitudes are absolutely horrible, seriously do not waste your money here. You can find another place with better customer service without any attitude and no egoist individuals.