Complete Automotive Tire Center

I recently took my Tesla to Complete Automotive Tire Center in Covington, GA, for a wheel alignment and bearing replacement, and I was thoroughly impressed by the level of service provided. William Horne Jr., the owner and lead technician, is not only a mechanical engineer but a true professional who takes great pride in his work. He invested significant time to ensure my car's alignment was perfect, demonstrating a remarkable attention to detail and a deep understanding of diagnosing vehicles.

His team, including other knowledgeable technicians, contributed to a seamless and highly satisfactory experience. The customer service was equally, if not more, impressive, with Mrs. Horne greeting and assisting customers at the front counter with genuine care and professionalism.

Complete Automotive Tire Center stands out not just for their technical expertise, but for their commitment to customer satisfaction. I am truly grateful for the exceptional care they took with my vehicle and highly recommend them to any vehicle owner seeking top-notch service.

I took my car in to get the catalytic converters replaced. The service was completed the same day. The owner explained the process and how long it would take. I am very pleased with the service. The owner & mechanics were so professional. The shop's waiting room & restrooms are very clean. I will return as other services are needed.

Love this place I will be taking my car here more often as needed. I took my car there soon they got on my car it was done fast after I’ve took it to three different mechanics . Definitely a 5 star . Highly recommend.

Very professional and service with a smile! My tires were reasonably and comparably priced. And now that I know they are a full automotive service, I will be going back for regular maintenance and any other automotive needs. And their waiting arra is super clean! I highly recommend this place for your automotive needs and great customer service.

The Customer Service & Fast, friendly prompt automotive services are Impeccable. I am so happy to have found them in my community. Mr. Bill & the team are very knowledgeable. I will be coming here from now on for all my automotive needs! It is so refreshing to have this type of customer care in the community. Thanks a mill Complete Automotive! ⭐⭐⭐⭐⭐

Yes!! FINALLY A1 Service Friendly Affordable one stop Shop Thanks Again!!

As many other reviewers have noted, you will get friendly, prompt and great service if you take your vehicle to Complete Automotive Tire Center. After diagnosing some troubling work that had been done on my Camry at a high-end foreign auto shop, Complete Automotive informed me of the problems and the solutions at a reasonable price. There is a significant improvement in the way my vehicle is performing now. This should be your go-to-place if you want quality work done on your vehicle.

The folks at C.A.T.C. are 1st rate! Very friendly service and the work that’s done here is as reliable as can be. The establishment is always very clean and inviting.

Elder Bill provided absolutely AWESOME service on my recently purchased Chevy Impala. He’s very knowledgeable and the customer service was HEAVENLY so by the end of our conversation he made me feel just like family. Very clean establishment! Elder Bill is definitely our mechanic going forward that’s for sure! If you have any automotive repair needs Elder Bill will definitely got you covered so check him out and tell him Brother Jae sent ya and y’all can thank me later ya digg…#MadSalute #DatPart

They've been my car's only hospital since I found them several years ago. I've used them for various repairs and tires. Always great work, fair prices, and kind staff that go the extra mile.

An example is when I needed to replace a punctured tire. I live just a couple of miles away. Bill, the owner, suggested that I leave the wheel for the replacement and drive home on the spare, returning the next day when he'd call to come to mount the wheel and replaced tire. Total use of my time was about 20 minutes.

Also, the NAPA parts store in Covington recommended them as honest and good mechanics.

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WARNING: this is *not* the same place as the nearby service shop with a large yellow sign that says "Complete Car Care" that is next to the Shell station. I do not recommend them.

Extremely friendly and helpful staff. I came in thinking my tire was shredded and told them i would probably need it replaced. They looked at it and told me they may be able to just repair it. They were successful and saved me money instead of just charging me for a new tire.

Great customer service!! I wouldn't take my car anywhere else.

The people at this auto repair store are super nice, honest, thorough, and great to work with! I have been using them for several years and wouldn’t go anywhere else!

In response to a co-workers referral I visited this place of business. Immediately I was impressed with the appearance of the location and friendliness of the staff. The maintenance was scheduled and completed as promised. They took care of my car giving detail attention to the required schedule of maintenance from Volvo. I am one happy customer who has found the complete automotive tire center for my car.

First time using this business, but if Kia can’t service my car, I will be back. The mechanic was awesome, answered all my questions and made me comfortable with my car. The lady at the front desk was also so sweet. I would recommend this company to anyone.

Bring your car here, it’ll be done right. Very clean and tidy waiting room. Honest service done fast. I trust them and it’s a wonderful family vibe.

These folks did a wonderful job fixing the A/C on my Solstice. The price was very fair, they used quality OEM parts, and finished the job exactly when they said they would. Everyone was friendly, engaging, and communicative. What more could you ask for?

My wife had a bad oil leaks start on her 2014 Dodge Durango 3.6 engine. We didn't want to spend the high cost of taking it to the dealership. A friend of ours recommended Mr. Bill at this shop and my wife stopped by to ask if he did this type of work. He said yes and we decided to drop it off and let him do the work. The oil filter housing had to be replaced and we were surprised that in less than a day the car was ready for pick up. I went and paid for the repairs and we picked it up after hours. Everything worked like new and this man was as honest as I have seen in years. The price was less than what we had budgeted for, we will spread the word to friends and family about this great place and wish the best to them for a successful business. Thank you for doing such a great job!!!!

BEST SERVICE EVER!!! Great company and employees!!! Thanks so much!

These guys really saved our butts. Me and my wife were on our honeymoon road trip and our brakes were acting up. Bill and kathy and complete auto helped out and were able to diag and fix our truck quickly to get us back on the road. They were professional and curtious. Would recommend them to anyone