Royalton Ace

Excellent work on all parts of the three staff that I had interactions with when I visited the store today.
One gentleman went as far as checking out my van for the bolt sizes that I required.
Kudos to everyone at your store!

Always really helpful people that work there. Wide assortment of things not available at the big box stores

Clean and convenient. Employees are way more helpful than any other hardware store.

Although this business is associated with a national chain, it is family owned & operated business. And because of that, you will get a lot of personal service.

Very friendly staff, and always helpful. There are a lot of tools & hardware choices. I would definitely recommend this place over any of the big box stores. You can also join the rewards club and get extra savings.

Friendly faces right through the door. They helped me find everything I needed. Have a good selection of tools, pieces parts, nuts- bolts, paints and many other home & yard tools.

Very friendly and great customer service!

The Royalton Ace store here is a older, small, and simple hardware store for all your general needs. The staff here were very helpful in finding what I need!

Very nice store. Employees are very helpful. If you can't find your hardware needs in this store, then you don't need it...

Nice smaller store, very helpful staff!

They didn't have the diverter I needed. ( because it was really old) but the older gentleman working there referred me to Menyhart, and they did have it so I was extremely thankful for his advice and knowledge. Saved me from running around all day with a plumber at my house!

Everything you need and great service.

Needed 4 keys made waited bout 20 minutes,all worked out when I got home

They are very friendly and very helpful. I love getting what I need there.
They have a wide variety of merchandise.
The manager Chris is extremely helpful.

Staff is very knowledgeable, friendly and helpful. Have most everything you expect a hardware store to have.

After 4 stops to replace a toilet flapper finally someone took the time to look and measure and see my pics. It was the one I needed. Love that we still have a local store where actually helping people matters!

I'm not the handiest guy so I don't even know names of tools or anything but they were able to help me match a part that I brought in so I was very grateful for that. Thanks guys!

It's the best Ace Hardware!! Everytime I go in there wondering around looking for what I need, an employee pops up around the corner and asks what I'm looking for and walks me to the item! They are great ☺☺

Great selection of goods, super friendly and helpful staff. Recently moved to the area and truly happy to see a regular "Hardware Store" again! Much better then wandering around a big box place. Customer for life!

Listen. I had to leave this review before I left the lot because the service was just THAT GOOD! When I first moved to this area, someone told me that the people at this store were the best, so of course I had to come and see for myself when I had my first hardware need.

I have had my car for 8 years and just had to register it in my new state. When I went to replace my back tag, I found one of the screws rusted and the head stripped to the point that my Phillips could not grip anything. To no avail, I struggled with the screw for a few hours, watched YouTube videos, and even called a few car shops for assistance.

This morning, I remembered Ace and gave them a call to see if they could help me. Kathy was friendly when she answered and directed me to Jodi. Jodi knew they would be able to assist and told me to come by at my earliest convenience. When I arrived shortly after, Jodi called over Tom to assist me while she finished up with another customer. Within 10 minutes (or less), he had my screw removed and replaced. Another gentleman also came to check in on us, but I didn't see his name tag or I would have given him a shoutout, too!

At the end of it all, they saved me hours of frustration and defeat, did it with a smile, and I was even able to purchase one of their great smelling candles! Honestly, I could not say enough about the quality of service I received. I wanted to tip but apparently they are just happy to offer great customer experiences.

That commercial that says, "Ace is the place with the helpful hardware folks!" is very accurate. Thank you so much for making me feel valued! I will definitely return for any needs I have in the future.

Staff is always helpful, kind and honest. It's always a pleasant experience. Some items could be a bit pricey but the majority is reasonable. They have pretty much anything you would need for a DIY home repair project.