T-Mobile Authorized Retailer

Awesome customer service!!! AT&T had an outage and they worked to get our numbers switched to our new phones. Alex and Damien are AWESOME! Great service and very polite. I recommend them to everyone looking to get better service.

100% best service I have ever received. We were currently under spectrum and they were the worst and screwed us over on many things but Ashley, one of the workers were went above and beyond to make our experience the best. Not only did we get new phones but we was able to end my contract and get the new iPhone 15 and paid nothing today which helped us out so much. She also stayed over to help us get my mother in law set up with a new phone as well along with being apart of our plan. We had my husband’s little brother who has adhd bad and gets hyper and she took time out of her day to work and ask him questions to keep him occupied along with setting our phones up. It was so warm hearted to see such kindness. She is amazing at her job. It’s not everyday someone goes out of their way to show such kindness and give you an exceptional experience. Ashley deserves 1000000 stars ⭐ and a raise. Thank you for helping us out and I’m glad we decided to switch to t-mobile.

I went into this store and Damien helped me with my phone that had a bunch of viruses. Thank you Damien and thank you T-Mobile for having such great people in the Marion store.

These guys are amazing. I went in to upgrade my phone and they saved me a bunch of money plus got me a home internet! Thank you Damien

Ashley was exceptionally kind and thoughtful she stayed over past her schedule time off to help us.

Ashley helped us switch from Verizon. She was very helpful

Very helpful and very kind! They helped me with everything I needed and everyone was knowledgeable about what I needed! Great experience and a wonderful manager

The Marion t-mobile store has some of the most outstanding employees. Jessi and Riley have done the most excellent job helping me! They are always there when you need them. They have gone above and beyond and made my experience even better. Working with them is amazing and I will forever be thankful for what they have done. They will take any little concern you have and fix it in every way shape or form. An amazing well kept store and even better staff! I will forever stay with T-Mobile because of them!

We received excellent service from Breonna at your store. She got us moved over from Verizon to T-mobile within just a few minutes. Thank you!

Kaden was an outstanding help to me. Always friendly and helpful

Alex was incredible with handling my headache of a problem, went in with a phone issue and walked out with peace of mind and my issue resolved!!

The store manager Riley is awesome, she helped me upgrade my phone to the iPhone 13 Pro, explained promotions to me and got me $800 off! If you’re looking for great deals and knowledgeable staff, head here and see what awesome deals they have for you.

Had account issues went here to get it sorted out, employees (Sammy and the betta lady are Super helpful and friendly. Thanks y'all

Stopped in to check on internet service. Riley hooked me up with internet a tracker for my car and my luggage for only $45 a month. She and her team were so knowledgeable and friendly.

Went in mid-morning and was greeted with smiling faces! It's so great to see friendly employees who really cared about where they worked!
Even when other people came in I felt like each one of us was treated with respect and nobody was ignored / waited a long time. Great job to the team here!

Both Riley and Jessi have always been more than helpful when I’ve stopped in with any issues with my phone or account. Very pleasant staff and clean store!

Great staff that were super friendly and greeted me as I walked in the door. They helped me get my photos transferred over to my new phone and even called to follow up a few days later. Will always go here in the future!

Helped me fix my phone when Sims card wasn't working

I would definitely recommend this T-Mobile location. Kaden and Riley, and the 2 other employees were very helpful, made suggestions and answered all of my questions.

Helped me with my phone. Great guys