Dixon's Automotive

Not your average repair shop. The detailed comprehensive technical inspection and resulting documentation, complete with pics /vids/color-coding sets this shop apart from others. They use good parts and back their work with a warranty. I will do business with them again. They replaced a complete clutch system.

Dixon's Automotive is an amazing company! I was fit into their schedule easily. The technicians were thorough; I say technician vs mechanic because the documentation and thoroughness is amazing. I received a video and paid via phone. The drop off and pickup after hours is well organized and easy. They even had a writing surface in the drop off. The prices were very fair even without the high quality features. This will be my go to shop!

After two other places couldn't fix my car, these guys took the time to really listen, and found a clutch issue for why my car frequently wouldn't start. They take pictures of your car for a report at no charge. Most modern tech savvy auto repair I've ever been to! I was looking for a third opinion, but ended up with a new "spa" for my car, MsDuke, to get really good care to make her last. The service is A+ and their car knowledge is Indy500 quality!

The service was exceptional! Had a few concerns with my vehicle and they quickly addressed all of them. Very helpfull, knowledgeable and friendly staff. I will definitely be using them again in the future with any of my vehicles.

Dixon’s Automotive is the best! They were professional and prompt in completing my auto repair! I could not be more pleased with the service I received! They are honest and have integrity. I am ver impressed and highly recommend! Big thank you to the entire team at Dixon’s!

Randy and Zach are great service advisors and kept me informed during the repair process of my C5 Corvette. I was extremely happy that the repair invoice matched up with repair quote. All in all, I am extremely happy with Dixon Automotive as a automotive repair facility.

The work, which entailed a full inspection, and then several items I knew needed to be done to keep me safe this winter.
I received help from Paul, above and beyond my expectations. I didn't know it then, but he owns the business! He helped an older lady who is disabled and has mobility issues.
I'll definitely be going back to take care of some other things I couldn't afford to do then!

Taking your car to Dixon’s Automotive is an experience like no other. Getting an appointment and the intake is the smoothest, and it feels like you have been there before. They will do a thorough diagnostic and text you information divided into what needs to be fixed from ASAP to CAN BE DONE AT A LATER TIME. They will call you and go through the list in the most honest way possible. If you decide to go through with their suggestions, you will be very satisfied with everything, and guess what?
You will tell your friends…., “Dixon’s Automotive are amazing!!”

Friendly & informative. Had them replace the hybrid battery pack in a Lexus CT200h. They got me in and out quickly and did a professional job. Car was put back together well and very clean, just like new. Running great, thank you. Highly recommended

Dixon's automotive was able to correctly identify and diagnose the problems with my truck. I took my vehicle to another mechanic and to the dealership and they were unable identify the problems.

My son is a student at UD. We are from Pittsburgh and have needed auto service a few times and Dixon's service was superior. The were courteous, professional, prompt and services were very fairly priced. I highly recommend and out-of-towners, and locals to implicitly trust these guys. They made mybson and I feel comfortable, explained the needed service and completed the work ASAP. I highly recommend Dixons to all. Yiu made auto headaches much easier to deal with. Thank you Paul, Randy and Zach.

Rich Lowman - Pittsburgh

Another diagnosis on my son's beater car, This shop know what they are doing. I reiterate my previous post from my first visit. (below)

Thank you for your attention to our mechanical issue. First time customer. You've earned a loyal customer going forward. I recommend you to anyone looking for a good mechanic!

Randy, and everyone at Dixon’s Automotive has gone above and beyond time and time again. Not only do they do good work, they help educate and give dialogue to what they do. They truly seem to have the customer best interests in mind! I recommend them to all my friends and family members.

The team were very knowledgeable about what was going on with my car. They worked on my car as soon as I dropped it it was done in a timely manner. They were very professional and I was overall impressed with their service

Had my Jeep Cherokee (ol red I call it) taken here after being stumped on a crank but no start issue. They were able to get it figured out and kept me updated whole way through. Starts and runs every time now. Thanks again.

Here’s a post I made on my social media in reference to this shop and it fits their operation to a T:
“ A note to those who work in, own, or run auto repair shops: if you do solid work, are upfront, honest, fair, believe in doing it right the first time, and are willing to take the time to diagnose and fix problems caused by other shops, rest assured your customers will follow you to the ends of the earth. It is so damn rare for a shop to run like that so when people find that you do they aren’t going anywhere. Running this way will pay dividends until the end of time and people will just throw all the business they have at you!”

Another shop we work with messed up pretty bad. To add insult to injury a sister shop closer to us not only refused to fix the problem they treated my wife horribly!! Dixon is truly a family here and is the complete opposite of the above shop. The family owns it, operates it, and treats everyone that works there and is a customer there like family. The owners, their mechanics, and shop manager all are the most caring, honest, knowledgeable, and hard working individuals I’ve ever met! I’ve been going to them for a while now but I learn more and more why they are my top shop. You tend to learn more about a shop when they are faced with another shops screwup. Dixon spent quite some time diving deep into the car, taking things apart, test driving the car, troubleshooting different ideas, etc and found the problem so that I could take it back to the other shop and get them to fix it under warranty. The crazy part is that wasn’t even the reason our car was in their shop! They completed that job and did investigative work on the other problem on top of it!

One of the coolest things about this shop (besides the family cat that hangs around) is they take a video camera and visually walk you through what your car looks like inside and out. When they find a problem, they show you what it looks like, explain to you how the part or system is supposed to work, how the problem happened, why and how it needs fixed. You end up basically going to a mini mechanic school by the time they are done explaining the problem. You’re then able to make an informed decision on what to do from there. You get a nice detailed inspection report full of pictures and information. Biggest and best thing is they never talk down to you. They realize customers don’t always know much about cars. So they try to be a partner in your car care not an aloof mean know-it-all.

It’s for all these reasons and more that this shop will be getting my wife and I’s business for years to come!!!

Dixons did a great job on my vehicle. I trust their experience and knowledge. I would definitely go there again

Dixon has honest guys who do good work at a fair price. When we first gave them a shot, a dealership was trying to charge us to repair something that wasn't broken, and Dixon saved us a ton of money by only repairing the actually broken thing.

They took great care of my car and got the work done in a timely fashion. They even worked with my cars warranty company. I didn’t have to worry about anything. Thank you.

Broke down almost 3 hours from home, they got us in, and out in less than an hr and on our way to our appointment. Best car service i think ove ever had