Mayer Paint & Hardware (Ace Hardware)

Someone recommended this hardware store to us, and we were so impressed!! The willingness of everyone on the staff to solve the problem we presented was incredible! My husband needed his cane extended and they made it happen. We will definitely be back!

Great neighborhood hardware store for all your household questions and paint. The kids are always helpful and the staff answer all your questions and figure things out.

Mayer's Hardware at Winton and Blossom is the best place to find what you are looking for. It's packed full of everything you would need for your home maintenance or improvement projects. It's got a real neighborhood feel.

My favorite hardware store in Rochester, hands down. Staff are knowledgeable and friendly, especially in the paint department. I started going here for work, but now will drive out of my way to go there for my own projects.

Neighborhood hardware stores are quickly becoming a rarity these days with the increasing presence of overwhelming "big-box" home improvement centers everywhere. Fortunately, we still have local alternatives like Mayer Hardware for help with those things that the big box stores simply can't help you with, like hard-to-find hardware items and good old-fashioned customer service. I needed help recently with locating half-pints of paint for a home project, and the ONLY place I could find what I needed was at Mayer Hardware. The man in their paint department was very knowledgeable in selecting the paint I needed, and offered some helpful suggestions for properly preparing the surfaces for painting. Even after buying the paint, and then browsing through the rest of the store, several of the store associates stopped to ask me if I needed any help with finding something else. I couldn't have gotten all of that assistance from any of the big-box stores because the associates at those big stores simply don't have the time or the working knowledge to really help you. And that's IF you can find an associate to help you at a big-box store. While this store is more compact than the giant home center stores, one benefit of that is you won't need GPS to navigate your way around. And, believe it or not, the most surprising thing I found here were a large number of funny greeting cards. Actually, a far better selection of really funny cards here than most other stores selling greeting cards. Greeting cards. At a hardware store. Who knew? I spent at least an hour or so browsing in Mayer Hardware. They carry a lot of hard-to-find hardware items here that you won't find at a big-box home improvement center. I suspect that, if you can't find a hardware item here, you may not find it anywhere else. Highly recommend a visit here. Thanks for reading. (01/04/24)

Personally, I love to BBQ and even though I live in Farmington, 25 minutes from them, I'm more than happy to drive there to get everything I need for outdoor cookin. Everyone that works here is extremely knowledgeable and very helpful. You owe it too yourself to bypass the big box store, and check this store out.

We have been customers for many years now and ALWAYS have a positive experience at MAYER!.Their staff is plentiful, knowledgeable and always around to point you in the right direction. I was hooked like 20 some years ago or more when they had a "Paint Lady" who was like a color expert and coould nail a color match like no other human EVER! Over the years, I've been in for random supplies and really enjoy supporting local businesses whenever I can! #customerforlife

Well staffed with helpful employees and a good selection of products. very exciting layout for a hardware store

Absolutely the best service. If you have only gone to the big national stores you have no idea what you are missing. I walked in asked for some obscure tools and a minute later they and any accessories I might need were on the counter. I don’t think I paid more than if I ordered online or went to a big chain. I highly recommend this store for professionals like me and for the average homeowner who might not even know they should have an accessory for their project.

We love Mayer’s. Location is perfect in the heart of the North Winton Village. The team is great and always helpful. Highly recommend!

Big thank you to Jake and Scott for helping us as the store was closing!

Wow! I only walked through the paint department on my way in and out of the store, and it looked pretty good. But when I got to the hardware part of the store, DOUBLE WOW! This is truly a hardware store. It's pretty much, you need it, they have it, or they can probably get it for you if they don't have it! I was very impressed with their inventory and the selection of merchandise. This was my first visit, and although there are big box "hardware" stores really close to me, I'll be coming here from now on. One of their associates, Craig, helped with some questions that I had, and took the time to explain some pros and cons to me. Between the woman at the counter helping with my special order, (I'm sorry, I don't know her name), and Craig, and just all of the hellos from the staff, this place is awesome! I can't wait to shop here again, and you should go there also. P. S. They also have a rewards program! (You got to love that) Give them a try!

Not big name brand store where you can't ask a question of any knowledgeable staff these guys have the answers to your questions or they will get them this is where you go when the big stores let you down

I shop here whenever possible to avoid big box corporations like Home Depot and Lowe’s. All the products are smartly selected and the staff are wonderful.

I had an outstanding experience with Mayer Paint and Hardware. The paint dept. is staffed with top notch folks. I received excellent service from my very first call with Jake in conjunction with Tom’s research efforts and kindness. It’s so rare to find in the modern day especially at a big box mega store.

I highly recommend this business for all your paint and hardware needs. A+

Thanks again!

Very nice store, has plenty of what you need and more. Definitely check out their huge wall of Barbecue Sauces in the back!

Friendly, attentive and helpful staff. Super convenient with great parking

First time here and it reminded me of the old school hardware stores I grew up with. Friendly helpful staff. It's amazing how many treasures are packed into this well organized space. Second time here and everyone was helpful and friendly again.

Every time I've been in this store it's always been a great experience. The staff are very friendly, knowledgeable and always offering to help. Highly recommend checking out this store if you've got a house project big or small.

The place is a maze, which is actually kind of fun if you're like me and enjoy browsing, if not don't worry, one of the employees will be very quick to ask you if you need any help and will point you in the right direction.

I came in looking for a nut that I had accidentally broken off of a toilet while installing a bidet, I thought I knew what I needed and confirmed it was in store online (only $4.50, sweet!)...wrong part (I'm not good with this stuff). 2 different employees tried to help me based off of my description, but I didn't think to bring the broken nut or even a photo with me. After looking and not finding, eventually I was able to Google what I was looking for and showed an employee who, like myself, came to the conclusion that it was a niche part and I might have to buy a fill valve kit to find it. Looked at the kits, only $10-20, still a pretty cheap fix. Before letting me walk off with an unnecessary kit, the employee checks on his phone to see if the part might be available under a different name, it was. Took him 5 seconds of digging through one of those small parts cabinets to find exactly what I've been looking for, he even confirms it fits and I'm off with my new part, which was only $1.50 after tax. Toilets all fixed.

TL/DR

Broke my toilet because I'm an idiot. Thought I found replacement part online for $5, but it was the wrong part because I'm an idiot. Thought I was gonna have to spend ~$15 for a kit, but turns out, I'm an idiot, and an employee found what I needed for $1.50. They didn't even treat me like an idiot, which was cool because, well, I'm an idiot...5 stars.

Great service! Great smiles! My husband and I were surprised at how well they treated us and every customer! It reminded me of the good old days of personalized customer service which is always a delight!