M&T Bank

I just open a checking account.
The banker Mr. Witchell is nice.
Recommend their service.

Desi is very professional and efficient. Highly recommended.

The bank exists mid block across from the Library. TD bank is blocks away.

Bank is located across the street from the library

Very kind employees, excellent location.

Couldn't locate this bank. I even asked a New York Police Officer aboit this location and he did not know of it and his temporary post was across the street at Bryant Park. Please do better with locations & maps. I wasted over a half an hour trying to locate this establishment.

I went there several times, and every time it gets worse.
I went today in person to this branch. I presented my debit card, and my ID. However, the bank teller asked me many questions. who is your employer? In which branch did you open this account? Write the first digit number of your social security number?
Moreover, the bank teller was staring at with little confidence even though he had my debit card, my ID card, and I answered all his questions.
By the way, this is not the first time they treated me like this.
I’ve been dealing with Bank of America and chase branches. When you go in person and you present your ID and your debit card, all they ask is to inter your PIN number, nothing else.
I’m so disappointed :(

Cashing checks are very confusing at M+T Bank. For example, if you have a personal checking account linked to you business banking account, it is never clear how long it will take for the check to clear. Overnight, or even 10 business days. My advice is to go the the original bank, whether that be Chase or Bank of America, cash the check, and then deposit the cash. Be very careful when banking at this very small disorganized bank.

There is not a m&t bank here. There is however a td bank.

Worst service ever

Roaches in bank when using atm.

For their online portal, to set up recurring payments on a loan you have to either have to PRINT and MAIL in a request or spend 30 minutes on the phone?? How is there no "make recurring payments" button online??? Terrible digital tools