Bank of America (with Drive-thru ATM)

I used this BoA branch a couple of times, and my experience was great. Usually those were about the cash withdrawal or deposit. Luis was very helpful to make it happen accurately and efficiently, with professional attitude.

August 2024 - my interactions with the staff at the North Bergen River Road branch has been very professional. Very polite, helpful, calls when services are available and alway ready to help!

I am a long time client of FCM Arzu at another location. I had mentioned to her needing to drill my safe deposit box as quickly as possible at this River Road location. Arzu was kind enough to connect with the manager, Jelmy at this location, and expedite that request for me. These two young ladies are beyond amazing, courteous, efficient, professional, and did it all with a smile on their faces! Now I have two wonderful associates I can count on for all my BOA needs! Thank you Jelmy and Arzu for the quick two day turn around! Amazing!

So far so good. Tj was really good explaining everything & very professional 😀

So attentive and Detail oriented here. Lara helped me with my accounts and loved How thorough she was.

Luis and team took care of our needs quickly and professionally.

Been a customer for years and must say it hard to find banks that actually wants to help you unless you are opening a new account. Past Friday I went to This bank to make some changes to my account. At first they told me an appointment was needed but after I explained my situation and how hard it for my work schedule they made an exception. So A big Thank You from your customer that appreciates the hard work in maintaining excellent customer service and its manager Oneyda. I am certainly recommending this bank to my friends.

My primary bank is Chase and I was looking for a secondary bank, wanted something local so it was BOA or TD… read reviews on both but went with my gut and I m glad I did. I had to make an appointment to open checking account since I wanted a Saturday slot.
Everyone I met was very professional and friendly from the moment I made the appointment until I left with my account opened
Junior Rodriguez was my account representative, polite /professional / and friendly.
There was a Latin female manager , who I really did not get the spelling of her name my apologies, I believe she did a great job training and molding this branch team and now she was moving on to the Teterboro branch
She was very professional and very knowledgeable and also taught me something about Zelle
Overall a great experience…..
Only downside with BOA is no late night hours, it would be nice if Thursday would be open 9-6pm like some other banks, they are open Saturday but Saturday can be a lil busy
Other than that I believe this branch is great with a great team

Definitely one of my best experiences with bank relationship.

This bank is great! Sometimes the line is long, but that’s ok because the facility is clean and temperate. I’ve never waited more than 10 minutes. There’s a really nice teller lady that dresses to the nines, she’s so fierce. I would go in just to see what she’s wearing, she has this incredible ice white hair and wears a ton of jewelry. She’s so cool. Also, whenever I need help, they accommodate. Bank of America stinks, but this branch and the ppl that work there are awesome

we are working with Lara. Both with a personal account and with a business account. I'm just delighted! wonderful service and a ray of professionals.

Had a great experience here. We went to open a joint account and the service was excellent! Served by Joseph Tomzyck who was a delight of a representative. The tellers were absolutely excellent. Definitely doing more work with this branch.

The personnel in this bank improveda lot. I highly satisfied with their work this time. Chen and Silvia are very helpful, and still keep in tach with us to be sure that we are good with new account and if we have any questions.
I hope they continue with improvements!

Amazing experience everytime I go. The tellers are extremely helpful and courteous. The branch manager Chan is extremely helpful..Kudos for this branch..

Staff & branch manager are awesome definitely recommend

Thanks to Rozina for a kind support and fast reply to our questions. Always a pleasure to talk with her.

The service was impecable and Joe was very helpful in finding the car I wanted and getting me a good deal.

Jelmy and her staff were extremely helpful. Thank you.

Thank you for Damin Khalil. He is very nice and very helpful 🙏🏻

The host was very helpful.