The Jewel Box At Smith Tower

My experience at The Jewel Box was absolutely amazing! The customer service is truly exceptional - professional yet wonderfully personalized. I couldn't have imagined a more perfect shopping experience to replace my lost engagement ring. Consider me a dedicated patron, and I eagerly look forward to my next visit!

Thrilled with my jewelry store purchase! Outstanding customer service, and having the owners personally involved ensures you leave happy. Professional and attentive staff made finding the perfect piece a joy. Impressed with the quality and care. Can’t wait for my next visit!

My husband bought my engagement ring here in 2012. We had the best experience here! I said, "I'm looking for a ring that just feels like Middle Earth - like Arwen." This ring nailed it. I never saw anything else in Houston stores like it. Thank you, The Jewel Box!

I'm such a last minute person, and so this location is perfect. It's located inside the Smith Tower in the medical center , on the second floor lobby area. So I got a Bulova watch for my husband for Christmas, and these people are so adorable. They even wrapped the box for me , so no need for me to spend time doing that. I got a great deal , and they are so nice. This family business has been around for 30 + yrs. i totally recommend them.

BEST!!!! Place to get a Watch and Jewelry. If is not instock. they will work with you and make an older for you with great care..This family own business is very Friendly and so welcoming this ladies are the Best and the have nice and excellent/professional customer service.

Im so Happy with my choice of Watch...

Thank you so much Michelle and Cassandra .. the best store in Houston TX

THE MOST PERSONBALE JEWELRY STORE IN HOUSTON! I came across this jewelry store by just walking around the met center. And I'm so happy I did! I purchased a Movado for my main squeeze literally at the last minute before Christmas day. So when I say personable here's why! I had to work late and wasn't going to be able to make it to the store to pay for it and pick it up on time. So, to literally please the customer they arranged the owner of the store to meet me so that I could have it in time for Christmas day! Now If that isn't customer service then i don't know what you would want that could be better than that! The store manager was a pleasure to work with and he gave me the best deal after pricing the Movado at 2 other jewelry stores. A brand new one from the Bold collection. And to make things even better after the battery goes for the first time they will replace it complimentary! This will definalty be my go to jewelry store!

Great service.. Was a pleasure doing business with them. I purchased an opal necklace set in rose gold the lady that assisted me with my purchase was very knowledgeable, and friendly. Looking forward to going back for the matching earings.

Love, Love, Love this jewelry store! I find the most unique and beautiful items here without fail. No other store is quite like it. The staff is extremely knowledgeable and very helpful.

The best jewelry store!! The owners are superb. They are courteous, knowledgeable and go above and beyond to be helpful. Their jewelry is well priced. Highly recommend!!

Couldn’t recommend enough! Shane is fantastic. Helpful but not pushy during every step of designing/creating the perfect engagement ring. Will be going back for future jewelry needs!

Exquisite jewelry and knowledgeable jewelers. They also do appraisals and repairs. Family owned for 50 years. Place that I trust.

Loved it

Nice selections.

Super helpful.But not very knowledgeable considering things like high end watches.The jewelry is overpriced and not that good of quality.I gave it three stars based on atmosphere and polite coworkers.