Villas at West Road

We decided to move here based on location and the availability of attached garages. Veronica in the office was very helpful in handling the paperwork. We have been here two weeks as of today, and we like it. The apartment is clean, all appliances work, and we are comfortable.

I have lived in this community for a few months and could not be happier with Crystal our manager. She is always ready to listen and help. She made our move here so smooth. Her and her team are kind and very helpful. Thank you guys!!!

I toured with Tyra on 8/10/2024 and she had such good energy. She was very knowledgeable and easy to work with. She’s definitely one of the nicest people I’ve toured with since looking for apartments.

Veronica is a wonderful leasing agent! Very attentive and made the whole process for me to move in super easy and pleasant! Communication was impressive!! Would highly recommend her! I look forward to my time living here!! Thanks again!!

I loved how easy it is to transfer apartments. Veronica explained it perfectly and now I'll be living in a place I love in the city. So if you are not already in love with the apt or feel on the place, its customer service is like no other complex I've been to.

I called the apartments and a lady named Cecilia helped me out and even though she did not have the apartment I needed for immediate move-in, she explained everything and had great customer service.

Had a Great Experience with Tyra! She went above and beyond for my families tour of the property. Answered the millions of questions we had with a smile 10/10

I received Exceptional service From The Assistant office manager, Devoshia. She was thorough, patient, understanding, and very kind. She was also very informative and pleasant to chat with. Our tour was exciting and fun due to her. I definitely will be back to lease here at Villas.

I was in the area looking for a 3 bedroom. I called and Veronica answered the call and invited me to come look at what she had to show me. When I got there she was very helpful and knowledgeable about the property and answered all my questions. She also recommended a few tips for certain things upon our conversation and made it personable and relatable. Long story short Thank you again Veronica for your AWSOME customer service! It's goes a long way and I look forward to talking to you again and completing this process.

I recently had the pleasure of touring Villas at West Road with Veronica, and I couldn't be more impressed with the experience. From the moment we began the tour, Veronica's professionalism and knowledge were evident.

Veronica provided a comprehensive tour of the property, highlighting all the amenities and features that make Villas at West Road stand out. Her enthusiasm for the community was infectious, and her attention to detail ensured that no question went unanswered.

What truly set Veronica apart was her genuine care for the needs and preferences of her clients. She took the time to listen to my concerns and preferences, tailoring the tour to showcase aspects of the property that aligned with what I was looking for in a home.

Thanks to Veronica's exceptional tour, I left Villas at West Road feeling confident and excited about the possibility of making it my new home. I highly recommend scheduling a tour with Veronica to anyone considering this community—you won't be disappointed!

This property is very well kept and clean all over. The manger Crystal was so supportive with the tours, definitely coming back when I’m ready.

I recently moved in and love my apartment, it very spacious, amenities are great and the leasing office will guide you through your move in process. Love it!

Where to start ? From the wonderful customer service received from Veronica to the beautiful spacious home. What helped me make my decision was how amazing Veronica treated me. From start to finish she was keeping me updated and was determined to help me find my new home, which by the way is beautiful!!

I went Monday to inquire about an apartment. When I got there I had to wait due to others being there before me. Crystal greeted me as soon as I walked in and let me know she would be with me shortly. When it was my turn to talk with her, she was very professional and answered every question I had…and I had a lot! It was raining that day and she still showed me the unit. I came back a few days later and she still provided excellent customer service and showed me 2 more units because I couldn’t decide on what I wanted.. talk about patience. Crystal was amazing and I can’t wait until my move in date! Thank you for your professionalism and making sure I was happy with the apartment I decided to go with.

Apartment hunting is stressful, but Tyra made it fun and very straightforward. I would recommend anyone looking to visit this property and ask for her.

Title: Exceptional Service by Veronica!

Review:
⭐⭐⭐⭐⭐

I recently had the pleasure of interacting with Veronica at Villas at West Road, and I must say, her service was absolutely superb! From the moment I walked in, she greeted me with a warm smile and a genuine eagerness to assist.

Veronica went above and beyond to ensure that all my queries were addressed promptly and effectively. Her knowledge about the property and its amenities was impressive, and she took the time to provide detailed explanations, making me feel valued as a potential resident.

Not only was Veronica professional and efficient, but she also exuded a genuine friendliness that made the entire experience pleasant and stress-free. Her dedication to customer satisfaction is truly commendable, and it's evident that she takes pride in her work.

I would highly recommend Villas at West Road to anyone looking for a place to call home, and I can confidently say that Veronica's exceptional service played a significant role in my positive impression of this establishment. Keep up the fantastic work, Veronica, and thank you for making my visit memorable!

I had a great tour with Devoshia, the pool was exquisite. My children is ready for the move in date with 24hr access to the amenities. No apartment complex comes close.

Even though I stopped by close to closing time on a weekday, Mrs. Crystal was so helpful and kind to still let me ask all the questions I had and review available units. She even went out of her way to stay after a little so that it gave my boyfriend time to come, after work, to see the units available with me (in case you missed it, she makes sure you get the help you need). We were impressed with the units shown and knew this was the place for us. After our time with Mrs. Crystal, we feel as though we've already made a friend at The Villas and look forward to our move in day!

Such a beautiful property!! And I had the best tour with Tyra Simmons a few weeks ago!

Living at the villas is a nice quite affordable comfortable living environment for families very peaceful Ms Devoshia Webb 1 of the property managers is the best managers there is to know more about the villas at west rd.