Harbor Freight Tools

The staff was extremely helpful, and quickly resolved a payment issue when I was checking out. After that was all said and done, I went out to my car and it wouldn’t start. A kind gentlemen named John, came out and looked up a video to see if the key fob battery had died and where I could insert it to get the car started (I was driving my father in-laws car.) He realized the key fob wasn’t the issue, and decided to go the extra mile and pop the hood, to find something was loose on the battery. Thanks to his patience and generosity I was able to get my crying toddler home safely. Thank you John for going the extra mile for a stressed out mama, I appreciate your help so much.

I had such a good experience there! I was looking for a tool for my husband and I'm so glad I ran into him. He noticed I was a little lost in the store. I briefly described what I was looking for and he knew exactly where it was, what options I had and he didn't try to sell me the most expensive option, nor the cheapest.. he really helped me understand how the tool worked too. His hospitality was admirable.. it's people like him who can make someone's day a little less stressful, especially around Christmas time! Thank you!!

The manager John was very polite and helpful even though I interrupted him doing a task. He helped me find the right staples and was very friendly! Thanks john!

Always my go-to for affordable tools and other equipment I may need. I change my own oil, work on my own vehicles as much as possible, do routine maintenance around the house, and raise chickens so I shop here frequently. Staff are always polite, friendly and helpful.

I'm like a kid in candy store. Everything You could want & more at a super low price.

John and his team make this a better than usual Hazard Frought. The store is well stocked and the staff helpful. Best of all it is clean and clutter free. All the displays are well organized. All things in their place and the staff can tell you where to find it so you can get in and out quickly. (But why rush a trip to the toy store?) HF has stepped up their quality game too.
If you need a tool, especially a tool for a once-in-a-while kind of job they are the stop to make.
I have many HF tools that have served for years and still are going strong.

Harbor Freight provides tools built to a budget, some perform better than others and some I'm not worth buying. I have given it 5 Stars not because of the products but because of the people particularly one of the supervisors Kelly I had a problem with two pieces of equipment which I returned and the manner in which she dealt with it was exemplary. It is customer service like that which will keep me going back for select items.

Still a good store they keep expanding the product line. The price point it's hard to beat but in many cases quality is questionable they have started to offer a up Market Lisle tools but those prices are about the same as everywhere else this is not a condemnation simply a statement of fact

Little Haley is amazing. My husband and I have never received such great service here before. I think she is a newer manager here. The past few times we have been is she is always there, she zips throughout store back and forth very quickly talking to every single customer providing the best service. My husband and I would never purchase any kind of warranty’s before until now, she is a very skilled salesmen and I hope she sticks around.

The best, friendliest, Harbor Freight around. Employees go out of their busy way to help multiple customers at a time. The products I buy here are 100% reliable and worth my money. Their chest style toolboxes are a deal!

Great prices for the do-it-yourselfer on so many different types of tools and Hardware things. It's like the old timey Hardware store and a little bit of Lowe's and a little bit of Home Depot in a little box store. Has some pretty neat things even security cameras and alarm systems. Both electric and gas pressure washers at very reasonable prices. Now that Sears is not around this is kind of a better version of True Value. Because you actually have decent prices on the various hardware items and tools with warranties. Hard-to-find items and things to make your do-it-yourself projects easier. Be sure you use the coupons that come in the mail and newspaper. Get on there mailing list and they will mail you extra coupons. And also always pick up their free give aways. The stuff I've gotten free there I've actually used more than I thought I would especially the eyeglass driver set. And they have given me plenty of neat flashlights. Usually it's some type of small tools that come in handy in your automobile's safety kits. Don't rule out Harbor Freight when it comes to reasonable prices. It is easy to get in quickly and get out quickly. Customer service at this location is very good.

Both kannapolis and Salisbury stores have went out of their way to help us . The managers at both stores have been amazing.

At Harbor freight tools they offer a large variety of tools and household gadgets that will come in handy in any home. The customer service here is excellent. Bob is always the most helpful and knowledgeable employee at Harbor Freight Tools. The employees here at Harbor freight tools are very helpful. Their is always an employee walking around the store trying to provide The best customer service in which he or she could possibly provide. The prices at Harbor Freight Tools are very competitive and usually lower than comparative stores in the area. The parking at Harbor Freight is always free. There is an handicapped accessible entrance. The restrooms are located inside the store. The store location is also very convenient to the approximate locations of most citizens. I bought a pair of work gloves that are of good quality and at a wonderful price the last time I shopped Harbor Freight Tools. The time before that I ride with my neighbor to buy his air compressor to build in his garage along with a new tool chest. He was so excited to bring home his new equipment . I helped him unload and set up his new equipment. Then the next day we had a few beers while we reorganized his tools into his new tool chest. So as you can see Harbor freight tools has the small things you need and also all the big items that can be very helpful in any situation.

I went in looking for an electric ignition torch. I couldn't find it so I asked a sales associate where they were located. I didn't see it where I was told it was so I asked another sales associate if he would help me find it. It wasn't where it was supposed to be and the man looked around the store to find it even though he was busy. I thought that was nice that he took the time to help me find what I needed.

Love this place. Good deal on tools. Nice staff.

Got se great deals here. Harbor Freight no longer takes coupons. The best way to save $$ is to join the Inside Track Club and get discounts that way.

Good prices and a large selection of various items. Very little time spent in the check out line. It's always clean in this store and the aisle and the products are all in order and easy to find. Products are always where they are supposed to be and not mixed up with other products, nice, neat and orderly.

The staff is great at this location. John (store mgr) is very level headed and keeps his staff and store in ship shape.
Big parking lot and multiple exits/entrances means you can get in and out easily.
The location shares a building with Big -Lots and Office Depot. Captain D's seafood and Cook Out burgers share the parking lot. If they put fuel pumps in it would be the best "convenience store" in the state.

Lots of cheap tools. Had to buy a dado saw blade, they were half the price of a big box store in Salisbury, NC. The blade did great.

My whole family loves to shop hede.

Tara was helpful and friendly. The store was clean and organized.