Service King Collision Woodstock (Now Crash Champions)

Joel and his team took great care of my daughter's car. Her Chevy Sonic was hit by a Toyota truck at an intersection. The repair looks brand new and was completed quickly. I was also very happy with the frequent and timely updates provided along the way.

I needed adjustments to my 4Runner's front wheel wells after previous repairs. The repairs were according to Toyota design, but the tires are somewhat bigger than the standard wheel well. The staff were responsive able to make changes within minutes and at no cost. Perfect customer service. Thanks.

The appointment requirement is a bit odd, until you realize they require that so no one had to wait in the waiting area.

Denny did excellent work repairing my rear bumper and frontend on my Focus RS. I did have to bring it back once, as one of my hoses popped off causing 100% turbo boost leak, but Denny explained he under tightened it so he wouldn't potentially break a plastic housing, and I appreciate that. Took about an hour or so to diagnose and fix, and my car has been happy since.

Ken did a great job of keeping me informed all along the way. I appreciate his detailed voicemail messages and updates on parts delivery.

Service King's automated text messaging and email were helpful.

I'll be coming here in the future for any collision repair, as well as referring others. It's worth the drive.

I had a pleasant experience here and my problem was taking care of in a good and timely manner.

We had a great experience at Service King Woodstock. The team called me every Tuesday and Thursday with status updates as promised and we actually received our car back 4 days ahead of schedule. They even stayed open late on a Friday so we could pick the car up that night and return our rental instead of having to keep it for an extra day! Repair quality has been great so far and we appreciate the lifetime guarantee of the work.

Service Kings agents are fast friendly & efficient!!!! Fully transparent consistent communication is a culture of theirs obviously!! My vehicle had to transferred to this location with an estimated time frame of 3 weeks until completion it was returned the next week completed & I picked it up the next business day!! That is exemplary service if you ask me & I say so since you actually did Lol

I was recently in an accident and took my vehicle to Service King for repairs. They were very helpful through the whole process and kept me informed twice a week on the status of the repairs. They were also very quick in getting my vehicle fixed. They even handled everything with my insurance. I would 100% recommend you take your vehicle here for collision repairs.

Great experience. I chose this provider because of it being an Allstate shop, and this location due to proximity/convenience. I have a good many average to poor collision repair experiences, and this one was not one of them.

Also impressed that they marked and documented other marks on the car (door dings, rock chips, etc) that were unrelated to the repair, to ensure no ambiguities later. I had a prior experience with another shop where they badly scratched the hood of a car, and refused to repair it. Good protection for both the customer and shop.

After being rear-ended, my insurance company recommended Service King for the collision repair. The crew did a thorough job of examining and repairing the damage that was done to my car. Alan was courteous and professional, keeping me informed of the progress on the repair all the way through. I hope I don’t ever need collision repair again, but if I do, I will definitely take my car to Service King. Highly recommended.

I have dealt with Service King before, so I was already comfortable with the brand. I brought my car here after it was sideswiped by a delivery truck. The estimate process was quick, they worked directly with insurance, and they notified me of the progress throughout the repair process (via text!).
My car looks great! Currey and Gary were so helpful. I can't say enough positive things about this place.

No complaints here. Great Customer Service from start to finish. The team did a great job keeping me in the loop during the entire process. The car looked really good, and I have the peace of mind with the great warranty Service King offers.

Joel was awesome! The lady at the front desk was awesome and very helpful as well! From the time I dropped off my car to the time I picked it up — the process was very smooth! They kept me WELL informed on the status on repair and even finished it earlier than I thought. I’d definitely recommend this location!

I was skeptical that using the insurance company preferred body shop would somehow result in a lesser quality repair than a shop I selected. But my experience with Service King proved my concerns were unfounded. From my initial interaction with the call center to schedule my appointment and review my insurance claim, vehicle inspection and drop off, timely text updates on repair status, to the pick up and review of everything done - I am very pleased with the service, personnel, and quality body work on my vehicle at Service King in Woodstock, GA.

I got into an accident right outside my neighborhood which is so conveniently close to this service king location. My insurance company also recommended them. Me being in the sales/retail business, I pay close attention to the customer service I receive, anywhere I go. I was extremely Please with Dana and her communication. Even when she was out sick, others would text me updates on my car. Dana let me know every time we were waiting on a part, every tike they found something wrong, every step of the way. I would highly recommend doing business here. I even spoke with a technician, and he was very friendly. Jay the painter did a great job I can't stop looking at it in the sunlight. I'll probably never go to a car wash again, hand wash only! It's like a new car. Team Bishop the technician put everything together perfect. Everyone acts like "BMW" or "Mini" is so hard to work on but he did a great job. Overall my car has never looked better. I am very pleased and appreciate everyone's hard work. Everyone there was welcoming and understanding of my picky attitude. Dana took very good care of me. Highly impressed with the entire process.

These guys are on top of it!!! I filed my claim online and chose Service King to do my repairs. I dropped the car off and we did a walk around which gave me a lot of peace of mind :). I got daily updates via text (sooo convenient) and they called me any time something unusual came up (like late parts). Alan was amazing! Ask for Alan when you go.... super nice guy!

Polite and honest. I brought my car here after another driver rear-ended me. I ended up having to pick my car up to take it to another shop (decided to go through the other driver's insurance rather than mine), but Dana still took the time to show me some signs of potential damage. She showed me some places where bolts looked like they moved and where body panels looked like they no longer lined up.
I wish I had decided to stay with them for the repairs. If I get into another accident, I will definitely come back

From the time I first went to this repair shop to when I received my car back from them, it was more then professional & I would recommend anyone that needs repair work done to go to this shop. Communication is their biggest quality & keeps you in the loop with every step of the way! I also received my car earlier then expected & who doesn’t love that!

My little girl had a boo-boo in her jeep, and although there were many difficulties in making sure that the car was repaired properly they went above and beyond to make sure that the car was just right for her. All businesses face difficulties, but the professionalism this company showed but still far beyond the body shops I have used in the past.

I highly recommend Service King. Ken was very personable and kind. He kept me informed of all progress at all times. The shop persons who worked on my car did a phenomenal job! You are all just the best!
Thank you,
Cynthia Jones

My car got hit and the person asked with the witness of the sherif to pay out of pocket. Took my car to them, got an estimate and agreed to work with me and the person paying. They completed the repair in half the time they had given me. They are located across from an enterprise car rental so if you need one, they'll bring it to you at the repair shop.