Jackson Automotive

This is the only shop I would ever let touch my beloved 80. I do a lot of work on my truck myself but have been incredibly busy. I called Josh and his team because I needed my truck swapped from R-12 to R-134. While there he pointed out an oil leak that was easy to access because of the work already being done. My truck was provided the level of care that one would think this Josh’s own vehicle. You cannot ask for more from your mechanic.

I’ve been here in the past and everyone is just great. Noticed something in my vehicle today and came up here. I’ve been here for 20 minutes and they are already checking it out for me. Great service and great great people. Oh and they won’t rip you off either. I think their prices are very fair

Jackson has been around ever since I can remember live here most my life. Fair price and excellent service is what they're about. I have yet to hear of any complaints. Trustworthy and respectable company.

My grandparents, parents, aunt and myself have always had honest, friendly and great service from Jackson's. When my mom had a problem with her car she took it to a shop down the road, they wanted to charge more than $1100. I told her take it to Jackson's and see what they say. For the part and to fix it was less than $200. Theyve always been honest with us and we will keep going back because of that.

I have been going to Jackson's for over 15 years. Josh and Erica, and their staff, are courteous, professional and honest.

These people are about relationships and repeat business. Because of this simple, yet often overlooked business principle, I am a customer for life. Time after time, Josh has offered me choices about the level and cost of repairs. They don't try and up-sell you service or parts.

If you have a "bad" experience here, it is likely YOUR fault. Even on their worst days, they smile and show professional courtesy.
Any wait you experience here, is due to the sheer volume of people who trust this family run business. Plan your time accordingly, because Josh gives every customer the same thorough treatment you want for yourself.

I HIGHLY recommend this local family run business.

Very reasonable and honest. The best customer Ive received at any car place in Fayetteville.

Told me a time to come back to get an inspection done and I returned, and they done it.. very good people

Great group of hard working men that are eager to help if they they can. Hands down they are the best shop I have visited since my arrival 8 years ago!!!! I will definitely be back and will continue to bring my vehicles to these guys. I pulled up with a leaky valve stem and they was about to close the doors. I honestly thought they wouldn’t see me that’s how close to quitting time it was but I was wrong they took me in anyway and they had my truck fixed and ready to go within 10 minutes of getting to the the shop. Thanks guys!!!! I will definitely be back!!!!

Everyone is friendly and helpful. I recommend !!!!!

So far so good. They were very quick with my oil change and they were very honest about the issues with my car as well as having fair prices. I will update my review once I have my car fixed up and on the road again.

Update: My car is back to working condition. What I needed to pay was much less than quoted. Thank goodness! Very honest and quick mechanics. I will definitely use then again.

This review is long over due. I have been going to Jackson's for over a year. They have done an outstanding job each time I come here. I refuse to take my vehicle anywhere else now. They truly go out of their way to provide excellent customer service. They will have my business each and every time I need work done on my vehicle and my husband vehicle.

Josh and the whole Jackson’s automotive family is hands down the best automotive repair shop around. They still have that family operated business that doesn’t exist anymore. We have had our vehicle worked on by them a few times now, and I refuse to go anywhere else. Jackson’s is a place that you can trust for quality repair work, great people, great prices, and just good down home honest people. That’s something that is hard to find these days. I absolutely highly recommend them for any automotive repairs and maintenance. Josh you have a lifelong customer here bud! Thanks to all of y’all!!!

I really appreciated them when I lived in Fayetteville, 5 minutes from their shop. It was a convenient location and I always felt like I could trust their work. I have since moved an hour away. Although its a haul to get there, I find that its totally worth the drive when you have found a shop that is this good.

The people were great here. Jackson's is a great auto shop. The lady in the office is really nice. You could tell that the guy working on my car knew what he was doing. I went to another shop and they told me it would take a couple hours to figure out what was wrong with my car. The man at Jackson's knew what it was in less than a minute. It took him about an hour to fix it, including time to get the part in. Reasonable rates. GREAT service. Highly reccomend these guys!

These guys are GREAT! They always fix my vehicles quick and at a reasonable price. Super friendly, too! Family run business. I can't say enough good stuff about this place!

So I heard about this place from a neighbor...that was several years ago. Now I take my vehicles to ONLY Jackson Automotive. They have THE best customer service, hands down! They will never overcharge you for any repair, and they go above and beyond to make sure they deliver quality service. I have recommended Jackson's to all of my friends and family. If you are having car trouble, whether it's old or new, go see Josh and his crew at Jackson Automotive. Good, old-fashioned customer service, they don't make them like this anymore.

These folks went above and beyond while fixing my brakes. They found a line that was leaking and insisted that I fix it in concern for safety! They were timely and reasonable in comparison to past experiences elsewhere! I will definitely be back to them again in the future.

I was traveling long distance to New York and noticed my brakes were going metal to metal and would create a hazardous situation. My wife call mechanics in the area, all of which were unable or unwilling to help. My wife called Jackson Automotive and spoke with Josh, and although they were very busy, They squeezed us in and ordered the parts we needed which got there in 10 minutes! We were able to be in and out in about 2 hours with new brakes and roters! Thank you Josh and the entire Jackson Automotive team! I highly recommend Jackson Automotive!

Best mechanic in Cumberland County honest friendliest people you will ever meet would recommend Jackson's highly

Jackson is a small self owned business that does great work quickly at reasonable prices. I had a breakdown and my vehicle towed there for repair. Without an appointment they took my vehicle in, located the problem, got the vehicle back running and on the road in a couple of hours while I waited for it, ( I didn't have to go home and come back in a few days to get my vehicle back). They also have their own towing equipment on site, where they can go pick up a breakdown and bring it back to be worked on, all in one charge, instead of paying two or three bills.