Don Basch Jewelers - Macedonia

BEST jeweler and best prices around. I am preparing for my wedding in October, and have used them for 4 projects. I initially came to them because it was the jeweler my parents always used growing up, and I wanted the sentimental value in my pieces. However, my experience here has Exceeded all expectations regarding both quality and price. My engagement ring was purchased elsewhere, but I was having trouble with it spinning around. When I came here to get a ring fixed (got it cut off…oops) I mentioned the issue, thinking it needed resized, and they added a speed bump. Fixed the entire issue and my ring is so comfortable now! The photos shown above are my wedding band, and my father’s wedding band that was refurbished. My dad’s wedding band was in rough shape, And they made it look more beautiful than I could have ever imagined. To say I am thrilled with the service I have received is an understatement. Likely a customer for life

We walked into Don Basch on the recommendation of a family friend to shop around for a ring for my husband.
The store is bright and beautiful along with the staff. We spoke with Marissa and she provided excellent customer service! Took the time to understand what we were looking for and explained the process of a custom made ring. Turned out beautifully!

While there I had asked Marissa about getting my wedding set of 22 years put back in tip top shape and she didn’t give any hesitation even though we bought the set elsewhere.

The results? Looks better than it did 22 years ago!

Highly recommend Marissa and Don Basch Jewelers!

I always have a great experience every time I purchase jewelry from Don Basch. I purchased a beautiful sapphire bracelet and ring for my wife for Christmas. I told Charles what I was looking for and he helped me pick out the perfect gift. Charles has also help me pick out a ring for my daughter who is not always easy to please but the ring was a huge success for a Christmas gift. When I need a gift for my wife or daughter again, I would definitely ask for Charles because he is knowledgeable and makes buying jewelry a fun experience.

Time to write a long overdue review! I apologize in advance for the poor picture qualities, I ended up using my old phone to take the pictures. We were originally waiting for the professional photographer to take the close up detail pictures of the rings so I could use those in my review, but our plans got screwed up a bit and I didn't want to push off this review any longer than necessary in case it might help anyone else who is currently still deciding.

Before we started the design process for my wedding ring set, I was super nervous. I'm the annoying type of perfectionist who will spend months scouring the Internet and doing a ton of research before taking the plunge. If you're familiar with Game Theory, that is basically how I make all of my big decisions. After all, wedding rings are a big financial decision, and I'd rather nail it the first time rather than just settling for something I was just okay with, you know? I plan to wear this and look at it on my hand every day for the rest of my life. I didn't want to have any regrets. So that is how I initially landed on Don Basch, after going over each and every review for dozens and dozens of local jewelers in NEO.

It was just when their new building opened up. I've only ever been to jewelers in India when I visited family growing up, so I wasn't sure what to expect here. But I was immediately greeted by Marissa who was absolutely wonderful! I've never made custom jewelry before, so I was a total newb, but from start to finish, Marissa was incredibly patient and helpful, walking me through the process, taking time to design and help research ideas based off of my (very non-traditional color) unique tastes. Mind you, jewelers in India are not known for bedside manner and can be impatient and pushy, but my experience with Don Basch was super refreshing because it was the total opposite, especially for someone who is as anxious and indecisive as I am! :) Never once during the entire process, did I ever feel judged or rushed, or ever felt like anything was being "upsold". In fact, they were super great and upfront about competitive pricing, and letting me feel empowered to be able to drive decisions. Marissa was on top of the whole thing, and kept me in the decision the loop the entire time, with frequent status updates throughout.

Now Marissa is the one who I worked with, and let me tell you, she is amazing. As I said, I am not into traditional designs, and even though I had a general idea and picture of what I wanted to do, I swear Marissa must have some epic Jedi-mind tricks because she knew exactly what I was thinking, better than I was and she was able to find me the absolute most beautiful colors that i could have ever imagined. I mean pictures cannot even begin to capture how beautiful that pink pear is, in person. What's more is that I knew I wanted to include a cat-themed detail since I love my fur-babies, but had no idea how to translate that, and so she was able to design a beautiful peek-a-boo cat that I can clearly look at between the two rings, while still allowing light to enter and illuminate the stones. That is some next level ninja mastery there, so I highly recommend her design and knowledge if you are also looking to find that perfect piece :) Seeing the final produce blew my mind, and never in a million years would I have ever been able to imagine something as epic as what she delivered. She is a boss at what she does and I am so grateful.

All in all, it was an amazing experience and I 12/10 would definitely recommend Don Basch to anyone who is interested. I can't wait to get an excuse to go back and make me some matching earrings/necklaces/bracelets.

Lastly, if you know anything about Indians, we are serious about quality jewelry and if my grandmother were still here, she'd be their number 1 customer :) So honestly, that right there, says it all

What a beautiful new store. Filled with so much to offer! The “bumper” I had added to my anniversary band was the perfect answer to resizing. Thank you all for being so knowledgeable in your craft!

Charlie helped me select a new blue zircon (Dec birthstone) to put in the band of my mother's engagement ring. (My mother is deceased.) The stone and ring are dazzling, just gorgeous!! Mom would have given her stamp of approval! Charlie is a delight to work with, as he has a caring & sincere approach to his customers. I appreciate his warmth, sincerity, and jovial nature.
(Btw, Don Basch Jewelers created a teardrop pendant for me for Mom's diamond. It is just as spectacular and gorgeous!) Don Basch Jewelers are the best, hands-down!

I know multiple people who have gone here for their engagement rings- I can see why. Dustin was an absolute joy to work with and had a vast knowledge of his craft, and was able to help develop a custom ring that fit both the aesthetic I was looking for, while also making it reliable.
He was responsive to all my questions, and more than happy to help with any concerns. I definitely know where I'll be recommending my friends to.

I’ve been a customer since 2017 and always receive impeccable service. I was recently shopping for a ring for an upcoming anniversary, Charlie walked me through the process of choosing every aspect of the ring. Customer service at Don Basch Jewelers is like stepping back in time, they genuinely care. I will never shop anywhere else for jewelry.

Charlie is a very nice representative of Don Basch. I had a lot of old pieces of jewelry that needed repair and a few broken watches. Charlie was honest about the repairs and associated costs. I was able to have my pieces repaired and they look terrific. I am very pleased with my experience at Don Basch.

I can't thank Dan, Dustin and the rest of the staff at Don Basch Jewelers enough. Prior to them, I was a long time customer of your typical Signet Group jewelery store. That was until I needed assistance with an insurance claim for my wife's damaged wedding ring. While other jewelers turned me away, Don Basch stepped up to the challenge allowing me to resolve my claim with my insurance carrier. Thereafter, I put my faith in Don Basch to rebuild my wife's wedding ring, to-which they didn't disappoint. All work was done in house, they provided a rendering of what the final design would look like, while also allowing us to add a few additions to the ring. Their jewelry selection is unlimited and their turnaround time is unbeatable. Based on my experience, if your looking for a one-stop jeweler you can trust in your time of need, this is the one and only place I'd recommend. Thanks Don Basch Jewelers!

You’ve done it again! Your staff is incredibly knowledgeable, extremely welcoming and has impeccable taste.
I have been a loyal customer for years. I have brought in heirloom and sentimental pieces for repairs, other pieces for appraisals as well as purchases.
Thank you Marissa so much for picking out the perfect wedding bands for us and making us feel really special.
To any prospective customers, they will have you at hello. You will be blown away by the beautiful jewelry and like my family, you will be a part of theirs for life.

Don made me the most beautiful ring using stones from my moms wedding ring and with my style! It is unique and such an exquisite keepsake!! The whole team was helpful and friendly, a truly amazing experience!!

I came in with not much of an idea of what style engagement ring to give my soon to be fiancé. Marissa, who I have worked with before on other jewelry helped me create a ring that was stunning and unique. I am so grateful for her and the staff at Don Basch for helping me!

Marissa was hands down the nicest and most helpful jeweler I’ve encountered. I searched for the past few years for the right jeweler to help with upgrading my ring and she instantly made me feel comfortable and answered all of my questions. I can’t stop smiling and staring at my amazing new ring!

I recently purchased an engagement ring from Don Basch Jeweler, and I couldn't be happier with my experience, especially with Marissa's assistance. From the moment I walked in, the staff was extremely welcoming and professional. There was no pressure at all and Marissa was unbelievably helpful walking me through the process. I was able to create the exact ring I wanted and it came out perfectly. Thank you Marissa, and the Don Basch Jeweler team, for making this moment unforgettable! We will be back for our wedding bands!

Don Basch Jewlers is a great place for any jewelry needs. Marissa helped me pick out an engagement ring and she was amazing, I showed her a couple pictures of ideas I had and she was able to come up with multiple different rings/diamonds that fit the ideas I had perfectly. She was very quick to respond to any questions I asked and she made the entire process way easier than I thought it was going to be! We will definitely be going back to see her when we buy our wedding bands!

My fiancé and I just purchased our wedding bands from Don Basch Jewelers and are thrilled with our experience! Through a recommendation, we found her engagement ring there and decided to make a return trip. Marissa at DBJ helped us out again. Her knowledge, calm demeanor and professionalism shone through a second time as she led us through the wedding ring search. I can’t speak highly enough of the quality of product and the caliber of customer service we received.. thank you big time Don Basch Jewelers!

We are so happy to have such a high quality jeweler nearby. The new location is spectacular. Service has always been their hallmark, and their repair, sizing and appraisal is the best. Highly recommended.

The Don Basch Jewelers Family does an awesome. I recently had my wedding ring resized. It came back even more beautiful than when I took it in for repairs. Thank you Don Basch Jewelers!

Marissa at Don Basch jewelers is amazing! She is always so friendly,knowledgable and professional. She has truly become one of the family in a family owned business. I always enjoy seeing everyone at Don Basch and have know them all as friends over the years. I have watched Marissa grow into an integral part of their wonderful store. Thank you Marissa for always taking care of us. I also always have just plain fun when we talk. Thank you.