M & C Audio Systems

My wife & I are fairly new to this area and needed a Bluetooth radio (head) installed in a used vehicle we recently purchased. We just picked a name from a Google search of local businesses and chose M & C Audio Systems because they were the closest to our home. We rolled the dice and got very lucky! Right from the first call to get the ball rolling to leaving the lot with the new radio installed, we were treated with respect, professionalism, and a great attitude! All our options were explained, including all costs and we knew we had made the right choice! I would like to thank them for the great customer service, great sense of humor, and great knowledge of their products and service! The radio looks amazing, works as explained, and the final cost was exactly as we were quoted! M & C will get any and all of out future business and we will spread the word to everyone we know!

Still number 1 in car stereos , and security systems. Mike and Chris know their stuff an do an amazing installation. The installed a kickass stereo in my mustang convertible. It was massively powerful. Christal clrar backed with an amazing installation. I have purchase more then a few systems over the years , for my wife and I. The stand behind what they sell. Second to none. M & C should be your first and only place to purchase your auto stereo system. Almost forgot, remote vehicle starters. Voted Best Gf The best year after Year.

I have been a loyal customer for longer then I can remember. Mike has always stepped up and stood behind his products and service. He is the only one I trust to work on my 57 chey and all my cars and motorcycles. Truly one of the best of the best.

Located INSIDE State Street Discount - M & C Audio's Chris was very knowledgeable and provided me with the solutions to upgrading the navigation & audio in my Sierra. Fantastic customer service. These guys know their Car Audio.

I have been coming here for years with multiple car audio installs. Mike always goes above and beyond to make sure my car audio sounds great. Listens to my ideas and is accommodating as well. Always a pleasure.

Mike and Chris are top notch... I've had 3 remote starters installed so far from them.. Very professional do they clean and quality installs, very knowledgeable. Customer service is fantastic..

Contacted M&C Audio recently about putting a new Bluetooth head unit into my 2000 BMW Z3. It was installed yesterday and works flawlessly with the existing speakers and amp. Thanks guys!

Great place for car audio, remote starters and all car needs. Mike and Chris are very knowledgeable.

called about a car starter and the guy on the phone was rude and yelled at me that i would have to wait 4 weeks. Barely took the time to answer the questions about the range and berated me for asking

My wife had a remote car starter installed by another company in Manchester a few years ago and had no issues. The original remotes were getting worn and the batteries dying, so we took them over to M&C Audio for replacement. The owner and main technician provided us the replacement remotes. We reprogrammed the remotes and almost right away noticed issues with the start-up. The remote would trigger the car to start, and it would work half the time, or it wouldn't work and then activate the alarm. We've dealt with this issue for about one year, but went into the shop to ask M&C for any recommendations. Initially the owner believed that the car's initial installation was sub par and there was nothing he could do - he spoke at length on how sub par installations were completed and that he would never do it using that method, which was all hypothetical. When we mentioned the coincidence of the issue arising after we purchased the new remotes from M&C, and he proceeded to insult us by saying that we do not know anything about remote car starters and that we should do some research before accusing him of bad service. He went on to say that if I had done my research than I would not have a stupid, confused look on my face. We had not hinted of any wrong doing by M&C, but were immediately accosted for asking questions. The discussion was heated and instigated by the owner, in his own store! This was the worst customer service experience that we've had in some time, and I truly feel sorry for this company if that is why they are going to approach a customer. I've lived in the area for most my life and like doing business with State Street Discount, but this experience with M&C has prompted me to ban ever stepping foot inside that building again.

I felt unwelcome at this store. The owner assumed (and voiced) that I was going to listen to speakers in his shop and then buy them online, that I was unwilling to spend any decent amount of money on stereo equipment, and acted as if I knew nothing about the 2018 RAM 1500 that I own. None of these assumptions are true.
I traveled 45 minutes to his shop because I like to buy local. I was in the market for 6x9 coaxial speaker for my rear doors (which he told me were the wrong size), an amplifier, and midrange speakers for my dash. I've already spent a few thousand dollars on my sound system and was looking spend more.
I've been trying to put myself in the owners shoes to get an understanding of where he was coming from. I'm sure his business has been hit hard by online sales and COVID-19 but that's not an excuse. I work in retail and it's been rough for me as well.
Hopefully I just caught the owner on an off day and your experiences will be better. I traveled a little further and found another local shop that was helpful and I was able to purchase what I needed.

Horrible attitudes. Tone down the politics if you want to run a business that appeals to everyone. You work in a stereo shop dude. Or keep on praising proud boys and the like......don't matter to me, I won't be back.

Spoke to an employee on the phone and was very rude in trying to help me find what I was looking for. Laughed at my comments for what price point I was looking at to accommodate my need, and was extremely unhelpful in all aspects.