Mattress Firm Concord East

While out shopping for a new mattress, my wife and I went to several stores and saw a variety of different brands, makes & models and also met several sales people. Of all the stores we went into, I must say (and we both agree) that the absolute best experience we had was at the Mattress Firm store on 240 Loudon Road, Concord, NH. The store was very clean, neatly arranged and stocked with several prominent name mattresses.
We were first greeted by salesperson “Tyler Mitchell” whose infectious smile, plus his warm and friendly personality, immediately made us feel comfortable talking with him. When we expressed our interest in buying a “high end” mattress to replace the one we had for several years, he focused his attention on that in order to narrow our search down. We found Tyler to be educated and well-versed in subject material and was able to quickly provide answers to any questions we had. He was extremely patient, helpful and not “pushy”, as we tried out several mattresses and narrowed our search down to two different brands.
After we decided on the mattress that we wanted, Tyler worked out an acceptable deal and price. Although it was not our intention to purchase a mattress that day, after our experience at this Mattress Firm store, we felt comfortable that we were getting the “best buy for our buck” and bought a new mattress from them which was delivered 2 days later!
I cannot emphasize enough how much we appreciated the way we were treated at this store, and especially by sales person Tyler Mitchell, who actually made our mattress shopping experience enjoyable by making us feel like “family”, that he actually cared, and we were not just another sale. If you are looking for a new mattress, we would definitely recommend you check out the Mattress Firm store on 240 Loudon Road in Concord, N.H.

Brad at the concord store was awesome to work with! Low pressure and let us take our time. He gave us a fair price and set every thing up with ease

Brad was great and prompt with helping will a follow up question. Bill was phenomenal and a wealth of knowledge when buying the mattress.

I was in need of a single bed mattress topper. Colby was great to work with and arranged for it right away. It was picked up a couple of hours later. Great service, Thanks Mattresses Firm of Concord.

I have ordered 3 mattresses from Mattress Firm. The two I ordered by phone out of state were from Concord, NH. Good advice. Great results. Today Jake was so friendly and knowledgeable. The process was so quick and easy. I can always rely on Mattress Firm.

Brad is awesome! He was very knowledgeable and made me feel comfortable throughout the whole buying process. I never felt pressured into buying something I didn’t want. It felt like he was genuinely interested in helping me find the perfect mattress for me and was respectful of the price range I had in mind. He made the whole process quick and easy, from trying out different beds to purchasing, but I never felt rushed. I would highly recommend this store and working with Brad!

Brad was awesome and helped me find exactly what I was looking for in minutes and then even loaded it in my car for me! Best experience I've had at a store like this.

Tyler was great and answered all my questions without hesitation! Job well done. Would recommend highly! Thank you!!

Jake at Mattress Firm was great. No pressure at all. No top of the line or up - selling done here. No rushing to make a decision. Jake knows his stuff about mattresses. He is very friendly. Jake did not follow us around like a armed guard but, was always there to guide us and answer any questions. Mattress Firm also had special offers my wife and I could not refuse or find with other mattress stores. Happy sleeping nights again. A big thank you to Jake and Mattress Firm.

This is my 5th mattress from this location. Sales people are always nice and knowledgeable. If your not interested in the top model that’s no problem, no high pressure sales. They take their job seriously and give you the most information/education to help you make the best choice.

For the sake of fun, I went to both of the matress firms in the area. They were all very respectful, considerate and understanding of my needs for a matress. I'm extremely happy with what we ended up with, that being a purple 3 hybrid. Even though I likely won't need to be in the store for the next 10 or so years, I can't recommend them more highly. Brad, Jake and Brandon, I greatly appreciated your patience with all my questions and your professionalism.

Brad was very nice to work with... no high pressure! Thorough and knowledgeable

Brad helped me today. He was very informed about the details of the different mattresses and helped me choose the best fit for me. TY

Brad was very helpful, let us take our time, was very knowledgeable and had a good answer for all of our questions. He even tolerated our kids in the background!

Our sales person Brad was great !Took his time answered all our questions. No sales pressure at all. He knew when to step away and give us time to talk . So far we have had a wonderful experience.

Friendly, knowledgeable, helpful salesperson who was not at all overbearing. Found an amazing mattress for much less than I was expecting to spend. And delivery will be very quick. Super happy with this company!

It was a great experience the gentleman I spoke was Brad was so so nice and made things so easy to get the right mattress for me, I would recommend going there for the right choice

Jake was great. Second Bed and Matress I have bought there. Great service! Fair Price!

I’ve had an embarrassingly hard time finding a mattress that made me comfortable. Had to return a few. Jake at this store has been awesome. Very knowledgeable, accommodating and easy to talk to. Never pushy in the slightest. Highly recommend, 5 stars all around.

Quick and easy buying experience. We were greeted quickly and got right into finding the perfect mattress. Riley was fantastic - he was kind, polite, and customer-focused. He was knowledgeable and around to answer any questions we had, without being right on top of us. It was nice to be in a retail setting without a salesman breathing down our necks. Riley is one of the good ones and made the process a breeze. In and out in one hour!