AutoZone Auto Parts

I had gone all over Shakopee and Eden Prairie trying to get a new battery for my Jeep without luck. It was either sold out or they couldn’t get to where the battery was placed (under the passenger seat). The guys at Auto Zone not only helped me find a new battery they replaced it for me even though it was tricky and not something they usually do for my model of Jeep. They just created a life long customer. Great customer service and overall kindness!!

I just stopped in to the Auto Zone in Shakopee looking to have a battery replaced in my daughter’s car before she goes back to college. Moises was extremely helpful, pulled the old battery out, cleaned the battery terminals with a a brush and cleaner ( they really needed it) and installed the new battery. Great job and I highly recommend seeing Moises and this store!!

Very very helpful store!

My car broke down in the cities and i had to get a car jack on the fly with my husband. Unfortunately, the jack didnt work to the fullest on my car and we went to return it at the store where we live….that store was giving us a HARD time and I was able to call them right up, they remembered us, and were able to help us so we could buy the best jack for my car. Thank you so much to this store. Truly superb customer service.

The store manager, Moises, was very helpful. He knew the right battery for my car and even installed the battery for me. It’s so refreshing to find quality service like this!

Best customer service ever, I wish I could give Moises at AutoZone in Shakopee more than 5 stars. The night before a road trip the low beam bulb my 2011 Toyota Sienna went out. I can do the most basic of car maintenance so I watched some YouTube videos and looked under the hood only to find the parts in my Sienna didn't match up to any of the videos and my manual was worthless. I gave up and went to Jiffy Lube where they told me they couldn't change it either. Tried AutoZone as a last ditch effort. After giving my issue way more time that I ever expected, Moises figured it out and changed the bulb for me. I was so thankful I tried to tip him and he declined. Beyond impressed!

The guys at AutoZone were incredibly helpful. They spent extra time helping me get me car started yesterday, allowing me to avoid having to get it towed. Great customer service!

Started my Sunday off with the car barely cranking over? Looked and saw this store was opening at 9AM. Lots of other places not open on Sundays or at opened at 10AM.
Got their at little after opening and was on road again by 9:25!! Got the right battery and it was installed for me quickly! Thanks for saving my day!

Driving on Hwy 169 south through Shakopee on a seriously hot afternoon when a ‘check oil’ warning light came on. I’ve never seen this warning before and had visions of bad things happening to my already stressed engine if I didn’t stop to address it. I exited and saw the big, beautiful Autozone store and got the help I needed to get me back on the road. Thank you for the excellent customer service and for showing me what to do AND for giving me the peace of mind to safely finish my trip!

Needed some STP for my classic Jeepster Commando. In and out quick!

Went in to hopefully get a new battery and from the moment I walked in Pat was super friendly and informing of what I needed to match my car, very good customer service thank you again Pat!

Very helpful group of employees. Needed a new car battery and they gave many options and advice. Houston (yes, that is his name) swapped out the old and put in the new. And the windchill was not kind that day. Thanks Houston!

The battery in my vehicle needed to be replaced. In past, I've paid a premium at my local car repair place. This time I purchased at AutoZone and they even installed it right then at no added cost! The staff is friendly and helpful.

I was in yesterday afternoon and there was only two people working, the store was pretty busy for the staff level. In the face of that challenge, the man and lady working were helpful, fast and efficient. They made sure every single customer was made a priority and that they were given personal service. They communicated between each other with absolute precision to make sure they greeted and attended to each customer personally. This isn't customer service you see often.

Thanks for being awesome and helping replace my battery.

Staff were very friendly and helpful. They found what I needed and cared about my needs.

Guest service is outstanding. I have been to Shakopee Auto Zone three times in the last year and everyone I have encountered has been welcoming, courteous and very helpful. They make it so easy. Thank you!

Came in for brake pads. Kat M. Had me in and out in under 5 minutes. She offered options of different prices and quality. I was impressed with her service.

I give Kevin 5 stars , but thats only because 10 starts isn't an option. As a small business that counts on the trucks to run, Its a great piece of mind to know that someone has your back if anything breaks down. Kevin was fast, knowledgeable and sounded like he truly wanted to help. I'm very impressed with Kevin and the team at auto zone SHAKOPEE!

Great service! They’re also not afraid to head out into the cold to perform a simple battery test unlike some other local stores.

Edit: I previously gave only one Star but have changed my mind and gave it five Stars. Staff was very helpful.
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(Previous review):Not enough staff. Staff that was there not engaged. Will not go back.

Checked my engine code and told me what it meant. Went the extra mile to check my coolant and suggest product that I needed. Engine light is gone! Brandin was extremely helpful. Cudos to Auto Zone for hiring him. I go back there for the outstanding service I receive every time I go there.