US Post Office Carrier Annex

I inquired about a piece of certified mail to the clerk on duty. She tried locating it but was not found.

The same clerk called her supervisor to assist, and she gave me the signature of receipt card to sign ahead of time, assuring delivery and saving many steps. Great service across the boards!!!!

I had a mail mix up and they went above an beyond to help sort it all out

I rang the bell they showed up was able to drop off my package which was already label post paid they took it and it's now shipped

Excellent service and follow-up with package issues.

Great service

I've stopped at the Vadnais Heights annex location dozens of times over many years. Not one time did I have a bad experience. One time I dropped my phone in the mail slot by mistake and the staff came outside, unlocked the mailbox and retrieved it for me. Nice folks there.

I've been trying to get my package that requires signature for delivery for a week. I rescheduled delivery for a date that I would be home, and they attempted to deliver it the day before I requested (when I was not home). They did not attempt to deliver on the day I requested. I cannot even pick it up from the post office during the week because they don't open until I'm already at work and they close before I get home. Super convenient. I won't place 100% blame on the post office though; the company I ordered from failed to mention at checkout that a signature was required for delivery. Had I known, I would have shipped it to work.

not answering phone. called 10 x and rang 15x before just cutting out. am i suppose to drive down there to tell them my carrier did not put the package in the right mail box...says my package was delivered but no package

Make your people wear masks correctly... below the nose is not helping anyone.

Did not try to deliver a package, but claimed they did. Left no note Their phone just rings and rings. After about 20 rings it turns to a busy signal. Wondering if we'll ever see our package.

This Post Office is absolutely terrible! Ever since the previous postal carrier for our location retired, we have had an issue with receiving our mail. Although our names are clearly in the mailbox, they keep sending our mail back. I have called several times about this issue. I still receive calls from my banks, insurance company, and other important companies stating that mail they have sent has been returned and they need my new address. It is very frustrating! Especially when I have no idea what mail we may not have gotten unless I am contacted regarding something that has been returned to the sender. I have spoken with the current mail carrier and he said that he’s not sending mail back and it has to be getting returned before it gets to him. I don’t know what the issue is over there, but they need to perform their job properly.

Has repeatedly lost and delayed my packages, some of which included important medication. I have had to call them 4-5 times in the 3 months I have been living here. This is absolutely outrageous. There is no excuse to continually lose packages. Every time I called the package would mysteriously suddenly turn up.

Incredibly frustrated. Twice in the last month I've had packages that said they were delivered, but were not. When I called, they said the packages were delivered to the wrong address (they can tell by the GPS location). I got the 1st package back after a week, but now the 2nd package has apparently been sent back to the original post office it came from! Even after I called again and they again told me they would retrieve the package and redeliver it to my house. Seriously?

Horrible service. Claimed to have attempted to deliver a package and said they left a notice. They never came and never left a notice. After multiple phone calls, they said they would redeliver the next day, which was 3 days ago. Went to site to pick up package and they said it was still out for delivery. Awful.

Not really a public service location, but can be easily confused with the real deal from the outside. It does not sell stamps nor postage. For PO Boxes only.

This place is terrible. I waited over 20 minutes for them to answer the doorbell. I could hear 3 voices talking inside and they still would not answer the door. Terrible customer service!

Failed to deliver held mail at end of holding period per the hold request.

My package is stuck here and I cant pick it up