Walgreens Pharmacy

I was in from out of state and short my transplant meds for 2 days. The pharmacy was great and took care of me very quickly and hour before closing on a Sunday afternoon.

They work very hard to provide the best quickest service they can. It is especially difficult in these times to keep up with the demand, and yet they are always pleasant and professional. Sometimes you have to wait for prescriptions, but that is the case in any industry that has a queue to keep up with. Keep it up!! You guys deserve more than pleasant words!! Thank you!!

Thank you to Sherrena in the pharmacy for all her hard work at the front counter. Very patient and polite bringing a positive vibe to the pharmacy.

Inside is usually great- drive through is usually painfully slow.

standard Walgreens you see across the nation, limited staff and hours so you get to deal with that
closed for lunch time 😕

Went to get a vaccine. The tech working must have been fairly new cause he was asking a lot of questions to the pharmacist. Then he told me I needed a prescription. Prescription was sent, came back the next day just for them to tell me my insurance didn't cover it, but I could pay out of pocket 317.00 for the shot, which was 1 of 3 doses. When I asked questions about the nature of the shot, the tech looked at me like I was asking her about Einstein's theory of relativity. Not informed or eager to help.

I am a 23 year old cancer survivor. I had a rare genetic cancer called Embryonal Carcinoma. It is very treatable but spreads very easily. I have a testosterone androgel prescription that is currently the treatment I'm on to get my testosterone levels up as I've had 2 orchiectomies. My bottle ran out Sunday, normally I get a new one ahead of going empty but I had family in town and it slipped my mind. I had my Dr send a refill Sunday or early Monday morning. I called the St Joe location at 9:30am Monday morning (2/23/2022) and they explained the refill would be ready at 12:30pm to 1pm. I then called at 1:30pm and they explained it would not be ready for another hour and a half. I then showed up at 3:30pm and was told the testosterone gel was out of stock. The pharmacist assistant explained they could find another Walgreens that has it in stock, and have the pharmacist call them, and they would notify me what location to go to. Well 2 hours go by, and it is now 6pm. I have gotten no calls or texts regarding my much needed medicine. I then call Paw Paw MI Walgreens pharmacy myself, explain the situation, and the lady has my prescription ready in less than 35 minutes. The st Joe Walgreens pharmacy is a joke and they will lie to you over the phone just to get you off the phone so they can continue failing to be competent at their job. I am changing all my scripts to another pharmacy as soon as possible. I don't know what the deal is lately but Walgreens corporate office needs to do some serious auditing and get some better workers in their store at the St. Joe location.

Made appointments to receive covid vaccine, arrived 10 minutes early, yet we had to wait in line behind customers picking up prescriptions just to check in. Meanwhile it’s been 45 minutes we have waited and still have not been called back for vaccines. I’d think they should have separate staff and window for vaccines if their offered by appointment.

I had a heart attack Tuesday the doctor said I beat the Widowmaker they called in my scripts at noon my brother went to pick them up at 4:30 they told him that they would be ready they're all new medications to me so I thought I'd call ahead so I can pay the fine folks they left me on hold for an hour and told me only three more callers in front of me for an entire hour and then disconnected me so then I drove over there line all the way out to the road so I went inside same thing I guess I'm not getting any medication for my stents tonight. I guess if I plug up oh well I guess I'm not that important poor service poor service poor service poor service poor service poor service and there's a lot of other people saying the same. I wouldn't shop here or advise you to shop here as a matter of fact tomorrow I'm going to call the hospital and ask him to transfer all of my meds to the CVS I don't have any problem like this down there they didn't ask me where I wanted it sent to they just sent it well it's the next day and here's the new update I still don't have my pills no one still answers the telephone I bet if I drive over there and be middle finger I'm out of the hospital a day and a half with a heart attack so I guess I'll load up and drive across

If I could give them negative I would. Every single person that went up to the desk um thats not ready yet. And they turned it in day before. Stevensville meijer is where I will go now since they could get it refilled in 30 minutes.

I have been going to this pharmacy for almost 4 years over the four years I have had several problems every month I have to call and remind them to change my one medication from generic to the name brand because my insurance does not cover that I told them could they please put it in their notes they still haven’t it’s been about four months prescriptions are never on time you have to be sick for medication you need for 3 to 4 days I went yesterday to pick up my medication I normally count it in the parking lot because it’s been short it before get home after sitting in line for over an hour and 15 minutes and it’s short so I called and they tell me I have to call tomorrow to talk to you a manager you’re telling me that there’s no one there that can fix his problem now the girl on the phone was not very nice told me that they count their medication twice I counted it 10 times it was still short Call corporate if you have any problems with your medication is being short because apparently they’re saying I’m the only person

Horrible. My children and myself have been shorted medication and now they forgot to put an entire bottle of medication in the bag that I was picking up and gave me a total different kind.

After getting rid of their 3rd shift the pharmacy has loyally dropped the ball. The are now terrible.

The Worst place.