Dr. Darcy A. Waugh, DO

I went in for a heel injury. Of course, I had to explain to two different people how I came by this injury. When I told Dr. Waugh that I did it breaking firewood, she told me in a very condescending manner that I needed to find some other way to break up firewood. That's not what a patient in pain wants to hear so I assured her I wasn't planning on coming into the emergency clinic every time I wanted to build a fire.

To top it off, she told me she would prescribe some anti-inflammatory medicine and put an ace bandage on my foot. I explained I was not mobile and she said I needed to walk on it so that my ankle wouldn't get stiff. She claimed the X-Ray did not show a break.

After the staff tried to wheel me out of the office without getting my coat (it was below freezing), I called my doctor who saw me the next day and gave me crutches and said to stay off of it. He ordered an MRI which did indeed show a fracture.

Bottom line - if you get medical advice from this doctor, you're safer doing the exact opposite of what she says. At least, that was the case for me.

I went in for some lower mid back pain, she saw my past with kidney stones ordered a urine lab test said there was a trace of blood and assumed my back pain was due to a stone.

I've passed 3 stones before and never had mid back pain. She came back into into the room to tell me I had a stone, she never once looked at my back, the next night I went to a different place and it was a pilonidal cyst that's became infected.

I was seen at OSF prompt care by Dr Waugh. She was extremely rude and unprofessional. She talked down to me and literally said “I don’t even know why you are here.” I’ll never go to this location to be seen ever again. She didn’t seem concerned at all about caring for people in general.