Mark Hansen Auto Repair Service

I locked my keys in my car in the morning, but they were at my car within 30min to unlock it! One of the cheapest companies to unlock my car in this area and super friendly to work with! Answered all of my questions!

Last Thursday while traveling from WI to CA, my truck started to overheat. Got to town for the night, Googled local mechanics and noted ones close to my hotel. Next morning I call before opening and Mark himself answered. I explained my issue and he said bring it in. One of his staff gave me a ride back to my hotel while they assessed the issue. 45 min later I get a call explaining succinctly what needed to be done, with a very fair price and the repair would be done by the the afternoon. Promise made, Promise kept. I was able to continue my journey the next morning problem free and arrive home Sunday evening. Thank you Mark and all your team that helped me get home.

I worked in the Automotive repair industry most of my life. The technology is so advanced now! I trust Mark Hansen Auto repair. Excellent service, experienced technicians, full service shop.

Fast, friendly, and reasonably priced! We had a tire start leaking and pulled in as this was the nearest auto repair shop. They got us back on the road in less than a half hour. Everyone we talked to was helpful and welcoming.

Just want to say thank you to the fantastic staff and mechanics here. We were visiting Iowa (about 6 hours from home) and our truck broke down the day before heading back. They got us in as soon as they could, found the issue (maf sensor) and gave us a fair price. Can’t say enough how much this meant to us! Also thank you for the recommendation for the tow company, Ethan from Elmquist Towing was great. Not surprised to see how highly rated this place is.

Absolutely perfect! Was able to get my truck in right away. We originally thought it would be a costly fix. Thinking I was going to spend thousands. I was shocked when the bill was $260. They didn’t lie and charge me for a costly unneeded repair. They were honest and super awesome to work with! Will definitely be back. Thank you for your integrity!!

I was in Ames for a conference & my brakes went out. I was 2 hrs away from home so my husband called him & they set up for a tow truck to come get my car. He had it done the next morning & I could pick up at noon when I was done. The price was great as I thought in city it might be a lot higher. I felt safe on my 2 hr drive home. Thank you for taking care of me in such a timely matter. Highly recommend!!

Took my non-working car to Hansen's 8 years ago at the recommendation of a college friend who worked for Mark Hansen and haven't looked back since. Highly professional and honest service. What has set this automotive service apart is the times I've taken my vehicles in for repair and they've been upfront when certain repairs could be delayed or didn't need to be done at all, saving us from spending unnecessary money.

I never post reviews, but Hansen's has forced me to comment because they were EXCELLENT. My son has one of our older family cars at ISU, and had battery trouble right before Thanksgiving. Since I was several hours away, I had to coach him through the situation and was concerned he might not be able to come home, or that he would pay too much for a holiday-time repair. He was able to get the vehicle to Hansen's by purchasing a battery and installing it. Hansen's not only checked the entire charging system and charged a ridiculously small repair fee, but they determined the new battery had a bad cell and replaced it; they even offered to return the other new battery.
As a former ASE certified master technician, I am VERY happy to have used this repair shop and would recommend them to anyone! These guys ROCK! Thanks!

Thought for sure I was going to have to replace some parts, turns out they just needed to tighten some bolts. These guys are the best!

This is the place I trust to take my car 100% of the time. It’s an honest, efficient, and fair priced shop.
Jay is beyond helpful and is great at keeping in contact with updates. I knew I could rely on this shop and their team when I was told “I wouldn’t charge you with something I wouldn’t charge my parents for.”
Absolutely recommend!

Mark, Jay, and the crew are trustworthy and reasonably priced. Mark's been taking care of my cars for more than 20 years.

Originally took my car to Jiffy Lube for my brakes going out as Jiffy Lube is first come first serve. I got a quote from them for a grand and some change and was told they wouldn’t be able to tell me what was wrong unless they took everything apart. Long story short Mark Hansens got me in the next day and diagnosed/fixed the problem for 300$ all in the same day. The time before that I brought my car here for a tire with a nail in it, no one else would patch it but they did and saved me from having to buy a new tire. Very fair pricing and could not recommend this place enough!

They do good work and never try to oversell you on their services.

They worked my daughter's car into their schedule without any notice. Then when it didn't work quite right after she picked it up, they had her bring it back and fixed the problem at no charge to us. Would definitely recommend to anyone. Great people.

Fast oil change and under 60 dollars for full synthetic! They were able to get me in the same day and under an hour wait. Fair pricing!

Everyone here is wonderful, especially Jay. Besides basic maintenance, we have purchased two cars here over the last 10 years - a 1996 Cadillac and a 2009 Chevy. Best cars we ever had. Very honest!

I had been to 3 shops prior and all of which were telling me i had a bad alternator, even though i had just gotten it replaced. I went to Mark Hansen’s because of how scheduling worked out at the other places and with me, and they were able to figure out it wasnt my alternator at all but rather loose connections and some wiring issues. Their honesty and thorough inspection saved me $500!

Mark runs a well oiled machine! Jay and the fellas in shop are prompt and efficient. Every time I call or stop by with a problem, they take care of us no matter the size of project. Thanks! Kim, Karla & Halei (our grandaughter) 😊

Cars fixed my van's suspension. Rides like a dream now. Excellent service, quick turnaround, very fair pricing, and they are willing to go the extra mile. Their reputation for the best garage in town is well deserved.