CarMax

I must say on 3/16/2024 my son purchased his 1st car on his very own . This will be the 3rd car my family has purchased from CarMax and I must say the experience of buying a car from CarMax is the BEST. Mr. William Agee(salesperson) you did your thing today as always we felt welcome as we walked into the door but the advice you gave my son I thank you for that. And I must also thank Russ he kept us laughing and tried to make me feel better due to the type of car he purchased he also gave good advice to my son. Thank you 🙏🏾 CarMax I will be back

Excellent transaction for my daughter getting a new (to her) van. Brian was very helpful and walked us through every step of the process. Based on our experience, we would definitely recommend CarMax Hoover.

First time buying from CarMax and it was a great experience. I got a great vehicle at a fair price with no issues at all during the purchase process. Everyone was very helpful and kind. I have already told a few friends about my good experience.

This experience with Car Max (Hoover Al) was so excellent from the greeters, salesman (Mr. Mose), finance department, to the service area. It exceeded my expectations from previous experiences with other cars lots. I will definitely be a customer of Car Max

This experience with Car Max was so excellent from the greeters, salesman, finance department, to the service area. They stand behind their product. Very friendly and felt like special people.

Troy is the agent who we dealt with when purchasing our vehicle. He was very professional and personable in our dealings. I am finding the entire CarMax experience to be pretty damn awesome. My first online vehicle purchase and I'd highly recommend CarMax for anyone.

The whole process was fast easy and simple from start to finish. The pre-approval to the final approval. Got me in and out in less than hour. Customer service was great, salesperson was great. My first-time using CarMax and will definitely recommend them to friends and family.

This place was amazing! The building was nice and clean! The staff greeted my husband and I when we walked through the door. We were told where the cars were that we wanted to look at. Once we found the vehicle, we went for a test drive. The paperwork was very smooth and our sales associate, William, was very nice! He made sure and explained everything thoroughly since this was my first time buying a car! Thank you all for everything!

I went online to get a quote for my car, but was upset the website wanted me to come in. I couldn’t have been happier with Edwin. He was fast, checked my car out in far less than the 30 minutes he estimated, and the offer came in above the KBB trade in value!!

I was very pleased with how the whole process of financing a car was. I picked the car I liked they held it for me, went in made the down payment , did a little paperwork then boom I was walked out to my car with a yellow bow on it!🥰 I really appreciate Carmax for giving me a chance as well as Carmax’s staff, everyone was friendly and welcoming! I would totally recommend‼

I sold my Mustang to Carmax in Birmingham and everyone was pleasant and easy to deal with. They made the process easier than expected and I was given the amount that my car was worth. Thank you so much

Sold my vehicle for a fair price. The online appraisal was easy to complete. Walked in with online offer and was out the door with check in hand in less than 20 minutes.

Troy Powers was excellent in answering all my questions. He did a great job. I had an issue with the oil drain leaking and the service guy was quick to correct the issue.

Easiest car sale I ever made. Friendly staff and very accommodating. I would recommend Carmax to every friend I have trying to sell their car. Forget selling your car to the crooks at most dealerships. Don’t waste your time selling it outright unless it doesn’t meet their quality standards. This is my 2nd car selling to them with less than 50k miles and 1-3 model years old. I would definitely sell to Carmax again. It took just over an hour for me to be walking of out of Carmax with a check because I owned my car outright.

I had an amazing experience at Carmax!. I did not have an appointment, and I was curious about the appraisal value of my second vehicle, so I walked in out of curiosity . After the appraisal I was offered an amazing price and I sold my vehicle to carmax.. The whole experience was less than 1 hour , and I left with a check in my hands...

Always a pleasant experience at CarMax. I purchased my third car there a couple weeks ago. Tim Wimbush is the best car salesman ever! DeUndra in the service department are great as well!

The most painless and easy car buying experience ever! I loved being able to walk around the lot and look and browse all the unlocked cars. Made the shopping experience so nice. Didn’t feel like anything was being hidden or that I was being taken.

Lorenzo was the best car salesman I have ever come across. He was so welcoming and I didn’t feel pressured to buy a car I didn’t want. He made sure I purchased the car I loved. Overall great experience 10 out of 10!

I prequalified for my loan. Picked the vehicle I wanted online. Went to dealership for test drive. Signed the paperwork and drove it home. Stress free and problem free. Highly recommended.

This 5 star review is all for Mrs. Toya in the business office. She made the process of selling my car so easy. She was warm and kind and funny! Thanks Mrs. Toya!