Mail & More on Brodie

I had an awesome experience here! First of all it’s more like a cute boutique with candles, a great selection of cards and perfect gift items (many from local artists)- it’s way more than just a bland mail drop off.

Super friendly staff were upbeat and service oriented. The kind of neighborhood place where they would know you by your 2nd visit.

I used this location for an ID check and everything went very smoothly.

Not sure about negative comments from a year ago, I had an excellent experience.

I contacted the store because I was receiving spam e-mail containing their physical address and wanted them to know that it was being used by scammers. Their response was fast and friendly. They thanked me and kindly let me know that this is an issue they've been battling for over a year now. It's not right that their ratings have suffered because of this. If I lived locally I'd be happy to go in and check them out.

They are very organized with there mailbox services. I am with them for past three year same virtual mailbox.

Do not let the reviews scare you off this is a legit mailing business . I just pick up my international package from here and it was quick and easy .

For all your shipping needs they have you covered. Additional services include notary, key cutting, fax, scanning.

Offering drop off service for UPS, FedEx, and the USPS- it’s a great way to get those packages off. They also offer post office boxes for rent.

Friendly service and reasonable prices.

Easy access and dedicated parking spot for Mail and More. You can find them location in same parking lot near Randall's supermarket.

This is the best place in Austin for your shipping needs! The owner and staff are friendly, professional, efficient, and extremely knowledgeable. They always greeted with a smile. This place has every small thing you can think of.

This store is beautiful on its own and all the supplies you need it for your packaging and shipping here. The steps are very professional and assist customers with their shipping needs and provide them extra care. I will most likely to come back to the store for my shipping need.

Absolutely amazing mail service. Very conveniently located. The staff is so generous with the amount of attention and care very client receives. Lock on my mail boxes are always well oiled, I have yet to have a key get stuck once! Even if I accidentally leave my mail box key behind the amazing staff will verify my identity and open the box for me. They are so kind to accept small packages for me that may be stolen if they had not received the package. Staff is very personable and just absolutely amazing. The dog treats that are sold near the front Arely dogs favorite. The gift selection has been well curated to include gifts from all over Texas. Local gifts, t shirts, painting, Texas themed hats, greeting cards, candles, the list can go on! Regardless of what is behind the doors of Mail & More I always know I will be greeted with a friendly smile and a place I’m glad to call my local postal service.

I had an excellent experience with Mail & More on Brodie in Austin TX. Jacklyn assisted me several times via phone & email & she is great!. Definetly 5 star rating for her service. Thank you !

The customer service has always been exemplary even when they are very busy. I like that if she's out of something she suggests other places! The gift shop atmosphere is fun, too! I will continue taking my business there.

I love the changes since the new management has taken over. I have found many very nice items to purchase in the boutique area for upcoming holiday gifts for others as well as for myself. The staff is always courteous and attentive and take pride in paying attention to customer needs and getting packages out in a timely manner. I encourage u to check it out. It is far better than going to the post office.

Is very nice . Mail. More on Brodi , mail box is the best

I use Mail and More for all of my shipping and they are quite simply the best shop I've ever used. Mike and his team go above and beyond to make my shipping easy and they're always careful with client documents -- essential for my business.

I'll be honest, I don't usually write reviews. But since the reviews for this place convinced me to go here, I thought it was only fair. Usually, google reviews are extremely rude, and I only look at them for the entertainment value. But when I googled this place to see where it was, I saw that the owner had replied to almost every review. Which I think is extremely cool. So I went here, and the service was excellent. They took care of everything for me, including packaging and finding my best rate. If I have to mail another weirdly shaped package, I'll definitely hit them up again.

I have used this business for years. I have always been pleased with their service! And all packages have arrived safely and on time. I love that they have my name and frequent mail to addresses on hand. Thank you for a great service!

Edit: Spammer issue. Updated review star rating to reflect response from business. An intelligent response suggests they have taken all the action they can take.
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Mail & More appears to be providing a spammer with a mail box or forwarding service. I don’t load the images in emails from unknown senders, but I received a spam email today, I presume more suited to more mature men with “ED” concerns.

The links in the email are to a redirect service which goes to a Russian hosting provider. The “Dr Oz male enhancement“ email says I can unsubscribe (I never subscribed) by writing to them (whoever “they” are) at 9901 Brodie Lane Ste 160 Austin, TX 78748

The spammer then loads the email code with a large number of Washington Post links that are not visible to the average person but very much an illegal spammer tactic. They offer an unsubscribe link but I don’t ever recall “subscribing” and I’m not visiting unknown business links (using Russian hosts)

Mail & More, if you can identify the actual mailbox/forwarding “customer” you are dealing with here then (1) I’d reconsider service provision as you are now aware of the potential activity you are supporting. (2) Advise if you can help me with who your customer is, because I’m tired of their multiple spamming campaigns and I’d like to contact them directly.

Fast, friendly, and knowledgeable. Had to send something to a PO box overnight, which only USPS can do and I didn't know. They hooked me up with what I needed to make sure it goes to where it needs to go. Would recommend. 5 out of 7 with rice. A perfect score!

I like Mail and More. The owner and the employees have always been nice and helpful. I have a P O Box here and I like not getting a bunch of mail I don't want...just mail I'm expecting. I've removed the mail box at my home and the mail lady doesn't seem to like it. I don't care. If only "Cosmo Kramer" had known about Mail and More!

I drive 10 miles south to this location when I need to ship items. This place has been outstanding. I have shipped odd items and have always had extremely reasonable packing prices and the time taken to find the most cost effective shipping solution.

We've been using Mail & More on Brodie for years. We appreciate that the owner is often on-site and the staff is always courteous & helpful. The after hours access is really convenient, too. Thanks guys!!