Woodlake on the Bayou

I met with Kelly S. today and she is awesome! Very friendly and professional. She had no issue walking me to the unit in 100° heat and the unit was a little ways from the leasing office. She also told me of all the amenities offered at the complex. It's a very serene and clean complex. She even picked up a few discarded items on our walk back to the office, which shows how much she cares about the community and it's presentation. I highly recommend this townhome and apartment complex.

The area is great I love to live so close to the memorial area.

These are great apartments in a great area. They are a bit older and that brings some issues, but the maintenance and office staff are always friendly and quick to respond, I always use the app and usually takes 24 to 72 hours to have everything done.

The maintenance team are always friendly and the security team as well.

I have loved my time here and will always recommend it to others. The only issue is the parking but that’s because some residents don’t respect it, if you’re renting an extra parking lot sometimes someone will be there and you would have to wait or send an email and just use the public parking area.

Yes, there are raccoons depending on the season but come on people, we’re living almost in a forest area, just choose wisely the building because some are better than others, the closer to the bayou well more likely you’ll see more raccoons or stuff like that.

I do recommend the complex. The rent is fair, the maintenance works well, the gym is pretty basic but it works as well. The area is great and you can live quietly in peace.

I just toured the property and everyone was so helpful and polite. I have been on an apartment hunt as of late. I am not sure which part of town I want to be in and I have been touring a lot of properties. I have encountered some rude leasing agents here or there that seem in a rush or like they did not have the time or want to make the effort. But Woodlake's staff was truly wonderful.

I really enjoyed the visit and introduction made by damian he showed me and gave me a tour very detailed about everything i really appreciated the time and dedication he spent to make sure i was getting exactly what i was looking for :)) thank you woodlake damian is awesome 👏🏼

Kelly and Damian were awesome in getting me the townhouse for my family. They were super friendly and professional and got me a townhouse on a special. Maintenance is done in a timely manner and I got new floors as well. They were very responsive and got me answers very quickly.

Update: I moved in June 1st and have been here 4 months. Between the broken A/C units and the fleas and the fake maintenance repairs and constant reminders to get maintenance jobs done. The foundation on my townhouse is sliding and creatung cracks all over my walls and even the bricks outside. I hate living here. I can't wait till my lease is up. Don't move here!!! I'm trying to get the hell out.

So far I really like this place. It's spacious with a nice layout, and you can't beat the price you get for the location. Theo from the office was very helpful getting me set up and took care of the repairs my apartment needed prior to my move-in. I haven't seen any pests in my unit yet, and my neighbors are all friendly. The unit has a nice view of the pool, and the area is very quiet. Walls are a little thin, but I mostly just hear creaking footsteps every once in a while.

I've biked throughout the entire complex, and I can definitely see how someone's experience could vary from unit to unit. The complex is older and each unit has developed its share of good and bad quirks over time - some more than others. Some of the units back right up to the bayou; which happens to look a lot like a jungle. With that in mind, I can see how some units might have some pretty monster pest troubles especially if you tend to leave food around.

I think it's important to keep in mind the location of the individual unit when considering Woodlake on the Bayou, and also manage your expectations. Is the unit on the first floor? (easier for bugs to get in) Is the area around it well-drained? (pooling water attracts bugs) Does it back right up to the bayou? (this should be obvious) Are the neighboring porches/front walkways littered with junk and dog poop or do they have some nice plants? Ask yourself these questions!

Also, require that any maintenance issues seen upon your tour of the unit be addressed prior to move-in. Follow up a week before to make sure they've been taken care of. There are hundreds of people on this property, so don't assume it will just get done. Miscommunications happen. Just be firm.

I moved in the Woodlake on the Bayou Apartments in March 2022. I knew about these apartments because my son lived here over seven or eight years ago. I've been here for fourteen months. My experience with the leasing office and staff has been great from the time I submitted my application for my apartment, signed my lease and moved in. Ms. Janie, who has been here from the time I moved in, has been wonderful! After I got settled in, I submitted my list of items that I needed the maintenance team to take care of, everything on my list was repaired in a timely manner. They've been consistent with my maintenance requests from day one. I can remember when I first moved in, I had a few uninvited roaches in my apartment. I purchased some Ortho Home Defense Max Insect Barrier Spray. I sprayed my apartment very thoroughly before I unpacked a lot of my items and it worked very well. I've utilized the Woodlake's exterminating services before, however, I still do my part to keep my living environment clean, healthy and safe. I would also like to take this time out to thank Ms. Devin, Ms. Kelly and Mr. Damien for working together as a team to take care of all of my maintenance requests as well. I love the location of my apartment, the price I'm paying for my unit, and the layout I chose to live in. I can't speak for every tenant that lives on this property, but I know one thing for sure, we as tenants have to do our part as well as the management team in the leasing office. They have a team of four that work in the office and a really good maintenance crew on staff. I believe they do their best to accommodate our needs so we can be able to live in a comfortable community. I noticed just this past week that they have a team of contractors on the property that are painting the trim on our buildings, which will follow with the actual painting on our buildings. I think this will enhance our community a lot. They recently repaired the holes that were in the driveways. As we all know, this is an older property. As time passes on, there will be a lot of repairing, restoring and reconstructing, if need be, that will need to be done in order to keep things up and running smoothly. So moving forward, when posting our ratings about our community, let's make sure we acknowledge the staff for the the good/great things they've done for us, instead of always posting something negative. I for one, appreciate the maintenance staff for greeting me in the mornings with a nice smile or friendly wave when I'm driving out to go to work. They don't personally know me, but they speak or acknowledge me anyways. So in closing, again I would like to thank the leasing office staff and management team for a job well done. Please keep up the good work. Take care and GOD bless you!

Young Damian attended to us with a good attitude and professionalism, he always helps us kindly.

Damian is the one who assisted us throughout the process. He is really helpful and nice.

Damian in accomodating on the leaser. If we ask question he surely answer and make an action on it.

I’ve been living at Woodlake on the Bayou for over 4 years now. I must stay Xiomara is one of the best office managers I met. She has cleaned this property up in every way possible, from making sure I get things fix in my apartment in a timely matter to getting me the best price with my lease renewal. I really appreciate all her hard work and caring for my needs as a residence. Thanks for all you do. Not a bad place to live , 24 hour security at front gate also.

I have been here for two months now. We love it. We love the space that we have now and we love that the people in the office are on top of things. Nothing is ever perfect, but anything that needed to be fixed is being worked on or has already been taken care of. I have not had any issues with maintenance so far. When my dryer broke, they ordered me a brand new one. When my dishwasher had an issue they were here the next morning getting that fixed up too. I’m not sure where the maintenance complaints are coming from as I haven’t had any such issues. I want to thank Nicole for making sure my dryer was replaced, and Bianca and Erika for also being there when I had questions. These ladies have been great.😀

The staff is amazing!
These are great apartments in a great area. They are a bit older and that brings some issues, but the maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others. Jerry and Adrian have especially been an amazing experience to work with. Always so kind and bubbly!

Out here working at Woodlake at the Bayou. We had amazing help in Lauren at the front helping get keys and keeping notes of issues. We had Janie the assistant manager, always assisting with keys as well and taking in all the info she could to help her property be well prepared for cleanings, now and in the future! We also had Cruz the maintenance manager helping with residents who would not let us access their unit and helping us find certain vents that were not easily seen on buildings! Thanks so much for all your help! ~Jimmy and Robert from Wellman Exteriors~

I am a current resident of Woodlake on the Bayou. The property is mature but the Administrative staff and maintenance have been very responsive. My maintenance requests have been addressed within 24 hours. I expected but I have not seen a bug inside my apartment.

No complaints. The apartment complex is quiet as well.

My husband and I loved visiting the complex. Kinzey made us feel very comfortable and was very knowledgeable. Thanks, Kinzey!

My daughter recently moved into Woodlake on the Bayou, therefore we don't have much experience with the property yet. Yes, it does look a little old and can use a bit of a renovation but her apartment is amazing. We love that the community consist of people of all ages, races and cultures. Staff members Ericka and Nick are just amazing. They really took care of my daughter in the long process of renting her first apartment. They were so supportive of her having a speech disability and took great care to make her comfortable. It's as if they have known her all of her life. They even included me in the whole process without any discrimination toward being her mother. We had previously visited other properties that weren't all so nice to me or my daughter. She's extremely happy to be a part of this community. Thanks guys for everything!

I recently toured this complex and rarely write reviews but I was truly blown away by all the office staff while visiting that I thought I’d share.(It’s rare to find this these days) They were all super polite and SO helpful. Everyone introduced themselves and then I had a very informative tour of the whole complex. Very pretty place by the way. After the tour the office manager, Andrea spent quite a bit of time telling me all about the area (West Houston) and the proximities to certain popular places which was extremely helpful as I’m from another city. She was the best, so sweet and cheerful. I was just really impressed with the time the staff took to answer explain every question I had (I always ask SO many ☺). Very professional and competent staff. I’m seriously considering moving to this lovely place.

I have been living here for quite sometime and i have to say have been very impressed with the new manager, Xiomara. I often see her and my friend Jerry walking around the compound and interacting with the tenants while making assessments on what needs to get fixed within the premises. I had a conversation with her the other day and i mentioned a problem I had, and lo and behold, she had someone come today and get it fixed. Kudos to the new management on doing a magnificent job and I thank you for taking care of my query.

I have lived here for over 2 years and honestly they are awesome! Best apartments ever, maintenance is awesome and always do work orders as fast as possible. The office staff - Andrea, Adriana, Lindsey and Jerry are the best. Always willing to help and always so caring. Thank you so much for everything!