Houston Jewelry

My fiancé originally went to another jeweler and was told he needed to do more research and come back. He decided to go to Houston Jewelry based on recommendations and was very impressed. Steven was amazing when helping to customize a ring for me and ensuring my fiancé our diamond was being used and verified over and over. Flash forward to picking our wedding bands Stephen and the team again greeted us with open arms and a smile. We found our perfect rings to start our marriage! Thank you Houston Jewelry, I can’t wait to recommend y’all to our friends as they look to get engaged!

Charlie the sales lady is very helpful. Lots on lots of very nice and hard to find stuff in this place.. the buy, sell, trade all kinds of jewelry and antique stuff.. this place has been here for many many years. Come shop with them or sell with them. They will meet all your needs and then some.. thank you !! Kuddos !!

Houston Jewelry and Fine Gifts far exceeded our expectations! We were welcomed by warm and friendly smiles from the time we entered to the time we left. Steven was extremely patient, professional and knowledgeable. He took the time to explain the 4 Cs in selecting the perfect diamond engagement ring that we loved. He made us feel comfortable and addressed all of our questions. His valuable insight and exceptional customer service will always be remembered! Thank you again Steven!

Mary Gross and Charley Morris are amazing! My story-

The stone on my wife's family heirloom opal ring broke. This ring had a lot of sentimental meaning to her and I brought it in to Houston Jewelry on Thurs Dec 21st. Mary & Charlie worked an absolute miracle by finding a perfect opal match and fixing the ring WITHIN 24 HOURS. This allowed me to surprise my wife on Christmas day with the fixed ring.

Not only did they find the perfect matching opal, they also cleaned the ring (and matching earrings) and the entire set looks brand new. I didn't even ask them to do that, they really went above and beyond!

To top it all off, Charley packaged it all up beautifully by wrapping it in a gift wrap + a bow + the whole 9.

What a fantastic crew they have at Houston Jewelry. These two really made XMAS special!

Every time I visited Houston Jewelry during my recent visits I was made to feel so welcomed. Staff is super friendly and kind. But I must give a shout out for Stephen. His knowledge of his art is impressive. His professional demeanor and his patience with my many questions eased any concerns I may have had with selecting Houston Jewelry to handle my jewelry needs. It should be noted I was making a small purchased for my daughter’s birthday and custom work on 2 rings I’ve had for 36 years. Stephen made feel as if I was spending thousands, upon thousands of dollars. Thank you Stephen for all your efforts!! I will always come to you at Houston Jewelry!!

First time coming to the store- They did a great job helping me to get the best price out of the ring I’m trying to sell. Appreciate the help a lot.

Their customer service is impeccable and they truly deliver the best quality and value in everything they sell. I always walk out with a smile knowing I chose the right jeweler, Houston Jewelry. Thank you!

This is a great place to explore and learn about all that glitters. Whether you need advice/assistance from a GIA gemologist on a diamond or gemstone, custom repairs done to a family heirloom (watches and jewelry) or would like to learn about the Crown Jewels with life size replicas Houston Jewelry can supply. If they can't take care of your needs on premise, they know the others best in the business and will refer you to them with a smile.

A Houston classic. My parents went here when they got engaged, and so did I.
They have at least 4 giant binders to choose a design from, or to get inspired to create your own design.
The ring came out identical to the render provided by the designer. Turn around was very quick, although I would be upfront about timelines for design iterations.

Price supports quality.

Houston Jewelers is amazing! They are the most honest people around! Made cleaning out my moms house hassle free! Even called me back to say they made a mistake on something I sold them and to come get another check. Super honest! They actually explain things to you. I have learned a ton of things from Rex. He is very helpful! I will continue coming here for anything I sell or purchase!! Trust me go to them! You won’t regret it!! Rex and the entire staff are helpful plus they are a lot of fun!!

Incredible inventory and a great team of talented people. They made a beautiful ring for a wedding anniversary using our original stone. Fair prices and an honest deal. I don’t say that lightly given the bandits in this business and I will be using Houston Jewelry in the future.

All of the staff at Houston Jewelry were friendly and very knowledgeable. The quality of merchandise in the store is fabulous (must see the candelabra pair on the front table) ! I did not realize how long they had been in business here in Houston (1866). Really well done.

Houston Jewelry has lots of inventory. However, the most valuable jewel in that store is Lily. From the moment I walked in she treated me like her own son. She is always available and never promised something she could not deliver. Lily is very easy/flexible to work with and provided me her personal cellphone number to reach her directly with questions and/or concerns. On one occasion she waited until I finished work and stayed long after the store’s closing time; helping me design the perfect ring! She even came in on her day off to accommodate me and contacted me throughout her vacation out of state. Frankly she was one of the biggest reasons I took my business to Houston Jewelry. I was on the verge of pulling the trigger and purchasing a diamond ring from another source, and she was the sole reason I did not. I must add that all employees were super nice and friendly. And Rex was extremely knowledgeable, welcoming, and accommodating. I shopped for the perfect engagement ring in many stores and online. However, the price and quality I was offered by Houston Jewelry could not be matched ANYWHERE!! In addition, they have bunch of Better Business Bureau awards and stand behind their products. I highly recommend visiting their store (even if you are not ready to purchase) and getting a quick education in jewelry and diamonds. I could not be happier with my purchase and because of my experience with Lily, Houston Jewelry gained a customer for life!!! I am certain that I will visit Lily for the band, guard, wedding gift, and all other goodies long after.

I had Steven at Houston Jewetly custom make an absolutely stunning beautiful wedding ring for my fiance. It is absolutely gorgeous and we cannot be more happy. Steven kept me up to date on his progress. I would throughly recommend Steven and his team for your needs. He’s very professional and does top quality work. We’re very happy. Todd

This was my mother and I's first time coming to this jewelry store. The people were very friendly, and very honest as well! It's a very nice shop! Even though we didn't leave with what we came for, I still had to give them 5 stars because of the customer service and how knowledgeable they were about her jewelry. Hopefully, when we're in the Houston area again, we'd be able to stop by again. Thank you!

I arrived at Houston Jewelry after extensive research into businesses that buy estate jewelry. I had been to one business already.

I brought in a considerable amount of jewelry from my mother’s estate to sell. Steven Reiner immediately greeted me as I walked in and once I told him what I needed - he cleared off counters and we began going over everything in great detail- for several hours.

Before it was over- three or four others joined the project, including, Gigi and Rex Solomon, the owner. I received great information and most importantly a great offer for my items.

I had planned to visit 3 other businesses and due to the thorough effort of Houston Jewelry and the pricing offered along with the great people I dealt with— I have stopped my search. ( The other business had provided pricing and was fine - but neither their pricing nor their people held a candle to what Houston Jewelry offered. )

I so appreciated Steven and his tireless effort on my behalf and loved working with everyone! I strongly recommend this great business for tackling the puzzle of how to deal with and value estate jewelry- or frankly -any other jewelry you may want to sell!

I feel valued and special as a customer at Houston Jewelry, even though I'm not a high-end or frequent shopper of jewelry. In addition, they always have beautiful selections and very knowledgeable and helpful staff. They have unique pieces as well as keeping up with the latest trends.

Houston Jewelry is a great family-owned business and time, way better than any chain retail jeweler.

-------- August 2020 Update-------
I visited again and Stephen helped me find a beautiful necklace. This was after being unable to decide if I wanted a bracelet or earrings. He patiently spent a good hour showing me earrings and bracelets. While looking at yet more earrings, I decided maybe I'd prefer a necklace/pendant. That took me about 10 minutes to find exactly what I wanted.

I'm so appreciative of the courtesy and patience that Stephen and everyone in the store showed me. Houston Jewelry is definitely always my choice for fine jewelry and watches, both for men and women.

Management is wonderful here. After initially having a negative experience, Rex went out of his way to make sure we were taken care of. My initial negative experience was not a reflection of Houston Jewelers. This store genuinely cares about its customers and will do everything to make sure they are treated well. We got an offer for a ring that was fair and I enjoyed doing business with them. I recommend you go check them out.

With all of the jewelry store options Houston has the Houston Jewelry show room and staff are the best in Houston. The staff is amazingly friendly easy to have a conversation with and honest on their prices. They will stand behind each and every piece that they sell. I live on 45 south quite a ways from this location but I will never shop anywhere else except the Houston Jewelry store.I sold my Rolex they gave me an amazing deal. They were fast friendly and I am grateful to them. Thank you Houston Jewelry.

My girlfriend and I came to Houston jewelry a couple of years ago looking for an engagement ring for her and a band for me. I have to say from the moment we walked into the store we were greeted immediately by everyone and made to feel very comfortable here. The store is very unique. They have so much interesting items to look at. We were helped by Judy, and gee gee. They were wonderful to work with. Everyone there is so noligable. They helped us design a custom ring that came out beautiful. We ended up having 3 rings made. We are very happy with the quality of the jewelry we had made but most of all the service was great. I would also like to give a very special thanks to Micheal stringer for all his help. My girlfriend dropped her ring and damaged it and Micheal helps us to get it all fixed. We look forward to Micheal playing at our wedding. Thank you to Houston jewelry for making us feel like part of your family. We would highly recommend Houston jewelry to anyone looking for anything to do with jewelry 😊😊😊