Band House LLC

Always professional and friendly. They go above and beyond to help me out with whatever I need from new gear to maintenance!

Really enjoyed my experience with Zach! He was very helpful and nice! I would highly recommend this place based solely on their customer service and not to mention their prices are pretty reasonable too.

Q and Kai were really helpful and they pointed me in the direction of items I was needing they didn't have as well as letting try out a Amp for a bit to figure out if I wanted it or not. Very knowledgeable and helpful gentlemen

They are all always helpful, and the repair tech is extra helpful. Prices are reasonable on repairs and products such as reeds, mouthpieces, cork grease, etc.

Knowledgeable and friendly environment. Great staff and service.

Best music store in East Texas got anything and everything you need for a good session great quality at a price

I come here every blue moon, and it’s not a bad thing because they have good quality products that last, from strings to chords and amps! But it’s not just guitar products, but they have a variety of instruments and equipment!!!

Came in about 2 months ago looking for a semi-hollow body guitar. Unfortunately they didn't have one at the moment, but that is when my man Q stepped in. Q has been on the lookout for something like what I wanted for months and gave me a call today. The level of customer care is peerless at this place and they have earned a customer for life. Thanks again Q.

Best place to get any instrument for starters and pros as well

The best place to shop for musical instruments. Staff is always over the top helpful, we almost always get Q and he is the best. Would give it 6 stars if I could.

Dayton helped us at the counter. Brought out the flutes and explained everything in detail. Great customer service! They offer rentals with replacements and repairs. Awesome set up to get your kiddos started in Band! No complaints. Satisfied customer who will be back!

Owners of this place are very knowledgeable and are handling the pandemic aftermath better than most stores. I would never say support small business just to support small business. These people are actually earning it. Check them out! See for yourself!

I was greeted at the door with a friendly, professional manner. Getting reeds for grand daughter sp not real savvy about it. They ask all the right questions to get us the right product. Very knowledgeable and extremely helpful. Appreciate the staff.😊

The man that helped me was very good he knew exactly what I needed for my guitar.

Very knowledgeable and friendly. They do whatever it takes to ensure that you have a good experience. They showed my daughter all of the instruments while I was handling business for my son. Took away the worry of where she was and if she was breaking something. Thanks!!

This is a trumpeters dream. As I told a friend, Trumpets, Trumpets, Trumpets! They seemed to have more than one model of several major brands. And talking to Joey, the manager, was a real treat. He's a trumpet player himself and he is extremely knowledgeable. We just happened onto the store on the way back to Indiana during a road trip. The only down side is that they aren't closer to home. It was a great pleasure to visit the band house!

The staff there greeted me as soo. As I walked through the door.

They were polite. Kind and professional. They answered all my questions. Helped me get my child ready for band without taking advantage of an un-knowing mother.

Their rent-to-own instrument program is hands down the best when your child is first getting started in band!

I will be going to them for any future needs! Thank you for your customer service and your knowledge.

HIGHLY RECOMMENDED.
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You won't find a better music store with the selfless staff who know as much about the products as the companies who make them, as they use the products on a regular basis as professional musicians. They have the customer's best interests in mind and do everything they can to negotiate the best price with the manufacturer. And provide incredible private lessons.

I was greeted at the door and assisted right away. The repairman also shared his knowledge about each of the instruments that I needed repaired. As a new Band Director, this was extremely helpful!

Q is the best. Sometimes there is a dog and also a baby. Don’t listen to the alto saxophone guy.