Locals Garage West

Nathan was amazing. He helped me to change my front brakes. I thought I needed also to change the brake fluid but he advised me there was no need for that and I ended up saving some money. They are great. Thank you for that

Great people, great work, great service. My car was bent out of shape in more ways than I knew when I brought it in, but both James and Nathan (the two employees I spoke with) were exceedingly helpful with spotting parts that needed fixing and giving helpful explanations as to the work that needed to be done. Honest people with good intentions who seem to enjoy the work they do. I would absolutely recommend them for any repairs.

2 toughest things about moving to a new area: finding a dentist you like and finding a mechanic you can trust. Through word of mouth I found Locals and I cant say enough how appreciative I am to have my go-to guys over there with Terry and Nathan. Great mechanics and even better people. Cant recommend them enough.

My daughter is a student at App State. She heard a very loud noise when applying the brakes and called me in a panic about where to go. I went with Locals Garage West after reading the online reviews. Although they were very busy, Nathan said he would find a way to look at it in between appointments. I was concerned about her driving a car that potentially had brake issues, especially in the ice and snow. After looking at the car he called to tell me he found nothing wrong with the brakes.
The noise was due to rusty rotors that would resolve itself after driving a bit. I was prepared for a major expense with pads, rotors etc. so what a nice surprise to find I didn't have to pay anything, not even a diagnosis fee. Nathan was so polite and honest, which is extremely rare these days. They earned every one of their 5 star reviews. Best of all, my daughter has a go-to place for any future car issues, so next time she can call him in a panic instead of me. 🙂

I highly recommend Locals Garage West!! Every where else was weeks out for repairs. Nathan worked us in and had it back to us same day! Knowledgeable, friendly, quality work, and fast!!

They just got a new forever customer! I am a new university student in Boone. Suddenly got a flat tire and Triple A told me it would take them 5 hours to get to me! Luckily, this place was right next door to where I was stranded. Nathan and Ronnie were so kind and helped me out even though they had a busy schedule. They made sure to give me multiple options. Not only that, they are so kind. As a woman in a new area I was very anxious not knowing where I was. They let me hang out in the office while Ronnie was fixing my tire and it was definently appreciated. If you are a college student looking for a place to help with repairs, these are your guys! Thank you for everything!

Great Service! Very trusting! Terry is amazing! Your in very good hands!

6 stars. Honest and reliable. I highly recommend. Thanks Brad, and the whole crew.
James O. Shark BrightWash !

These guys are best in town. They are honest and straightforward, provide unbeatable customer service, and are very experienced. I won't take my car anywhere else and I'd leave 10 stars if I could.

Honest service, very willing to help you out. Convenient location next to a bus stop if you need to pick your car up and don't have a ride.

My daughters car would not start and I live 2 hours away, found this place on Google they had great reviews and Nathan was super helpful and gave me a number to a trusted tow company that was able to help her out. When i need anything else done these guys will get my business.

I'm an out of state student at App and was recommended this garage by a friend and I will definitely be taking my car back for any repairs in the future. They were knowledgeable, friendly, and trustworthy!

A+ Service! I was traveling from out of state when my van broke down with a seized up brake caliper at night. A local friend recommended Local's and I managed to drop the car off at their shop. I called the next morning and spoke with Nate and James and explained my urgency and how I needed to travel back home with my wife and kids. They worked with me and quickly got the caliper replaced that same day and I was able to get home on schedule! Very polite and knowledgeable guys to work with and I knew my car was in good hands! Saved me from a huge pickle!

Locals Garage is fantastic! The people are super friendly and the staff are very knowledgeable. I dropped in without an appointment on a Friday before a holiday weekend and they were able to fit me in and take care of the problem. And, they did with a smile, and great attitude! I will definitely be back and highly recommend this shop.

The BEST! Excellent service. These boys are HONEST, CONSIDERATE, and SKILLED mechanics. They do the extras with a smile that speak to respecting the customer. HIGHLY recommend Locals Garage West.

Honest experience - from afar. Terry and his team did right by me and my son. I had a recommendation from a friend to send my son to Local's West for a minor repair (this location is close to my friend's work). My son arrived with a driver's side windshield wiper not operating properly. A quick repair later and he's out the door and on his way, ready for the forecasted rain - at no charge - largely because they evidently know how to diagnose it quickly and have the knowledge to do so repeatedly. Pretty clear their business is built upon relationships rather than transactions. Long story short - my kids go to App, i want to feel as though i have a garage i can trust in Boone. Through one small interaction, i feel that way. Thanks y'all!

This place is the best ever everyone is the most kindest and they know all about cars and honest and I highly recommend these guys they are the best ever very respectful and nice !!

Had a really weird problem with my GMC. They haven’t fixed it yet but every time I’ve worked with them they have been great. The fault of the car still not working right is the cars not the shops. They have done a lot to make it right which is great

Superb customer service, super nice, trustworthy, definitely going again when I need another fix. They even took the time to really explain and made sure I understood what was going on with my car and how to keep it from breaking again.

Car broke down while on vacation. Called the location on King st. right outside of downtown Boone. They were very professional and the customer service was great. Car was towed in and repaired "cooling system" within 24 hrs. Never once felt like a tourist who could have been taken advantage of!