Chevrolet of Ottawa Auto Repair & Service

We were stuck out of town for Christmas because the DEF system malfunctioned. I called got an appointment that day. They took very good care of us, great hometown attitudes. Thank you for a wonderful experience in a difficult time.

kept me informed on parts very good

Got just what I wanted

car show was wonderful

Pretty good service. They do pump my tires up for free when they are low but there charges are outrageous

My car 2010 Chevy Malibu has problems with the brakes the brake lights stay on when I'm not applying them and go off when I apply the brakes. The mechanic said he doesn't know if this is covered under a safety code I have to pay $88 for a diagnostic check to find out if it's covered if it's not a safety hazard what the hell is it.

Got charged for a tire rotation when it clearly states it is included with an oil change. Was told the vehicle inspection was covered but not tire rotation. After some arguing and not having the correct parts in stock, I’m never going back and they are now $20 richer from me. Horrible dealer, highly advise to never go here.

We were there to see if they had any used trucks and no one came to ask us if we needed help. Not impressed