Gear Up Velo

I took a frame and two boxes of parts to the shop. The build is a mix of some N.O.S. parts and newer parts creating some real challenges. When I came back Brian built an awesome bike for me. The quality of work is excellent and communication was too. This is a great shop and Brian and Matthew are knowledgeble and fun guys.

People behind counter were vary polite and knowledgeable, as well as quick and cheap repairs, but parts do not feel cheap, even tightened my wheels for free

A great independent shop with very helpful and knowledgable owners. Love how they restored an historical building with great care and turned it into a comfortable place for people to shop and get our bicycles serviced. Do go there for any biking needs. Brian and Kate are the best in business and they are lovely people too.

Always great service, usually fast, always fair! Glad to have this bike shop in my community.

Friendly staff. They did a great job diagnosing my bicycle's problem and while I hate waiting two weeks to get it back, they must be doing something right to be as busy as they are.

While pumping up for a ride on the towpath I busted the stem on my tube clean off. This shop was close by and a life saver. In about 5 minutes my tube was replaced. We chatted about a potential bike purchase and I got some great advice. Exceptional service, prime location, and great friendly customer service. This the best shop around!

Thank you for helping me with chain installation and derailer adjustment. Very knowledgeable, we had a great talk.

Was referred to Brian for a bike fitting by another bike shop I respect highly. Brian took his time and made adjustments that made a difference for me. Brian is great to work with, and you can tell he really cares about his clients and the community. Nice selection of gear and bikes too.

My 1st visit at Gear Up was in April, I called every local shop in the area of my home, and no one would even take look at my e bike because it was not purchased with them. Well I dialed one more number and found Brian. My pedal had striped from my crank, he did explain his policy on ebikes that were not purchased from him which I understood. I brought my bike to Gear Up, Brian took care of it. 2nd visit , I called Brian up because my chain had broke off on a group ride. He did the repair and made adjustments to my gears, Well today was my 3rd time visiting Gear up. I needed a bolt for the calipers on my brakes, I took it in, Brian put in the bolt did a adjustment for me and sent me on my way. CLUTCH. Brian if you dont know now you know. Your my Guy.

Brian is a great mechanic and a cool dude. He came highly recommended. You can tell he cares about his customers.
And, the man loves to talk about bikes.

I went to gear up velo today as my rear tire on my bike went flat and the lining in the tube had twisted around my gears. I asked Brian if he thought he could have it done by Friday when I wanted to ride again. He said if you've got a few minutes and things aren't too complicated I'll fix your bike right now. A few minutes later everything was done. Not only that but I brought in my helmet for riding that I hadn't used in quite some time because I was having trouble adjusting it and Brian took care of that too. And of course he did not charge me for that. The cost of replacing my tire and lining, along with readjusting my gears after removing the tire lining from the gears was minimal. What a shop. What a guy. I wouldn't go anywhere else.

Brian is always happy to help and have a great conversation along the way. He is knowledgeable and has helped me out of a bind with service work a few times now. If you are looking for a new bike, some upgrades, or accessories he always has a good selection.

Great shop with a wonderful owner. Brian is very knowledgeable. I was only able to find a bike at this shop after trying many others that were sold out for months. The bike works great for me and was put together in a very timely manner. These people know what they’re doing and I plan to recommend this shop as well as take my bike here for tuneups and repairs in the future. If you’re in the market for a new bike this shop is great!

Brian is a fantastic mechanic, super friendly and very helpful. His prices are very fair. This is the only bike shop I use.

Much needed addition to the East side! The new owner Brian is really great about putting new bike owners at ease. He doesn’t try to push you into an up sale or make you feel silly for not knowing everything. His wife is up there a lot and they’re a great team. It’s truly a family owned and operated shop.

Brian treated us with respect n kindness and awesome customer service and satisfaction. Helped us quickly and fairly priced. Great place to go for any bike needs

Brian Rybak, owner, is an accomplished bike mechanic and an ex-professional BMX rider. He is so knowledgeable, friendly and great to work with on any and all cycling needs!

Brian was an absolute star! I was having trouble fixing a new saddle to my exercise bike, (a bigger one to hold more laundry!), but he was able to put it together in no time at all! Great service! The store has a great vibe - I'll definitely be back to get prepped for next year's Velosano ride :)

Stopped into Gear Up Velo this week in search for my first bike. I first called and spoke to Kate for 15 minutes over the phone (very helpful explaining the bikes in stock). After going into the shop, Brian was available and provided a very detailed explanation about each of the bikes and their components (spent over an hour answering all of the questions I had), and actually was the first of 4 other bike shop's that asked if I wanted to take the bikes for a test ride.

I felt very welcome here and highly recommend to anyone looking to purchase their first bike, need accessories or service work done.

Amazing customer service. Excellent technician work on complex bike problems like hydraulic brakes building rims. Nice selection of bikes as well! Thank you Brian for all you've done for the community and keeping me on two wheels!