City of Cleveland Vehicle Impound Unit

I wish I knew who the light skin gentleman was wish I had his name he was very helpful

I had to visit the impound lot to recover a stolen KIA and found a professionally run operation. Proof of ownership/payment/recovery of vehicle all in one stop. The workers were very friendly. The visit exceeded expectations.

Not what I expected - pleasantly surprised. They were professional and courteous. First time needing their services and they made it very easy. Everyone was friendly, especially the crew where you pick up your car. Hope I never need their services again.

I have never been to an impound and I was honestly terrified about what to expect but the staff across the board, especially Zach and Chrissy, were incredibly helpful, warm, and made me feel so much better about my situation I had been struggling with. For an unpleasant scenario, they at least made the process so much better. Grateful for easing the burn of the fines that were my own fault.

Great experience! My favorite part was when they impounded my car and I had to purchase it back! Ask for molly, shes the best! And Ricky has the funniest one-liners! Hopefully the city of cleveland tows my car again!

My experience was great a young man name Zack was awesome he helped out tremendously going that extra mile when he didn't have too. Also the police officer was very nice as well.

people give them one star because they’re mad that their car got towed... well it’s not these guys fault! they just work there to pay bills okay. thank you so much to the people who helped me out today you guys are awesome!!

Zack did amazing job!! He got my car together. He had charm and an awesome personality..!! Keep up the good work!!

Had an easy, smooth process retrieving my stolen van. The front office was cracking jokes with us, and DaShawn(spelling?) and the other guys were awesome and a great help!

Zach and Jerry saved my life today! There were so helpful and polite. I appreciate there hospitality and helping me get my car back regarding all of the complications with it.

I was in a accident and have $710 in my vehicle and they grabbed it out for me and locked it up so when I retrieved my car it was returned 2me I was greatly appreciated bu there effort and honestly

Cleveland Police Impound Lot#6
M-F 8 to 6:30pm/S-Sn 8:30 to Noon
Be the owner of the vehicle proved by Title or Current Registration. They take cash, debt or credit NO checks, American Express, fax or phone.

These guys did a great job helping me out. They made the process quick and easy. Shoutout to Zach your a big help

Had an easy time here. I needed to get things out my car and Zach really made everything easy for me. Thanks a bunch

Hey I got my car towed and I was super stressed I just new this was going to be a nightmare on Quigley Road but instead the people were nice efficient shout out to lot 6 a great police officer I encountered getting my paperwork and super shout out to Zack great guy patient helpful

Zack, Roman & Matt were very helpful with my car situation. Trustworthy Men.

Their employee Zack was Very helpful through the stress of having your car pulled.

Very Courteous very knowledgeable very professional being an anxiety attack and Zach helped me through that he did

They were so understanding and patient with and very helpful. Thank you some much from a visitor from Kenosha Wisconsin.

Awesome place, it's like jail for cars, saw some mad cars too...😁😁