U-Haul Moving & Storage of Utica

Have been to this location multiple times. It looks like it’s under new management as of a year or two ago. Had a minor issue with my reservation but it wasn’t anything that they weren’t able to fix. Natalie helped me out on 2 different occasions. Both times she was attentive, accommodating, and respectful. Inside the facility was clean and organized. The truck rental was reliable. This location also has climate controlled storage… highly recommend this U-Haul location.

The employees went out 9f their way to help customers.
I was very impressed.
What a great experience

I wish I could remember the name of the person who helped me today! He was very friendly and helpful (I want to say it was Nelson or something similar, he was working Friday 3/31/23 when we got there around 2:45pm). Everything was handled quickly and efficiently and he and the girl that were working were both friendly and the atmosphere was very pleasant. Truck was perfect and they made sure to have the equipment we needed ready to go as well. Thank you to these two individuals!

Super easy to reserve, pick up and drop off.

I had an excellent experience renting a utility trailer from this Uhaul location. Easy rental, pickup and return. Very friendly and accommodating employees. Thanks to manager Brian for your generosity and to you team member who helped with the return (sorry didn’t catch his name)! Much appreciated!

Quick and easy experience. My truck was clean and ready to go and changing my pick up time was not a problem. Staff was friendly and helpful. Returning the truck with the app was super easy.

We needed a truck for a multi-state move. Brian found us a truck in 3 hours. We were able to complete the move in the allotted time. Thanks for coming through.

I had a rush move this past weekend. Amy and Justin helped with all my needs, from a speedy checkout, even after computer issues, to return. Thanks guys for making it a quick process

Julian O. And Jarod C. Are the most helpful and friendly employees that I've ever meet. Highly recommend this location of U-HAUL.

Had hitch installed on my Ford for $370 everything included (tax,labor,wiring and ball). Best price around.

Staff is professional, friendly and good under pressure. The lot is large with ample parking. Rentals are clean.

They were booked solid. Def reserve in advance. Nice facility though and helpful staff.

Nice, friendly service...clean vehicle, easy pick up and drop off

Amazing service and eager to satisfy. Thank you Brian the store manager

Got me in and on my way asap. Made my move much easier.

Great service. Paperwork takes forever though.

Very good. Quick no problems.

My experience with the Uhaul Facility was Excellent.

Best Service in the business

Great customer service and very helpful staff!!!!!