Dime Community Bank

Great bank. Robert was extremely patient with us and helped us navigate an unusual situation we were dealing with. He explained everything clearly. I would definitely recommend them to my friends and family.

This is a Wonderful little Bank.
Superbly Competent and Friendly.
Truly Trustworthy..
Banking the Way it Used to Be..

My first experience with this bank was wonderful. There(was/key word )was great. She would call me with new rates and let me know about new products and advise what was in my best interest. Fast forward to 11 months later and Marvin answers the phone.
You have a 10 day grace period. Did not realize my CD was up. Instead of rolling my CD into the existing that I had they put me in .04%. (Note I admit that I was 7 days after grace period) Now call main number the same nonsense. I am closing my account. Yes and i will pay a penalty .Shame on this bank. PS The sad part about all of this IS THAT THEY DO NOT CARE ABOUT YOU OR ME. MY ADVISE IS (GO TO A FRIENDLY USER BANK. )

On 5.20.2019 I went to the bank to close account. They did work with me no penalty and I decided to roll money into a new CD. The bank manager told me that my account rep tried to contact me. (That still is questionable) It`s called the benefit of the doubt. So I am adjusting my one star to four not five only because of the nonsense I went through.

REFUSE to pick up the phone or reply to emails.... customer service is very poor. I have been trying to contact them since Oct 5th with no reply.

Went to Port Washington Branch and wanted to open CD $198.000 and asistant manager was not pleasant and after waiting 20 minutes to get her attention we left.