Pet Supplies Plus Chili

The store in Chili is amazing. The staff is always on point. They actually care about what you need and try to help you in any way. I wish other stores had this sort of customer service. Keep crushing it.

I have my Great Pryneys bathed and trimmed, always an excellent job! My dog comes out all happy and just wagging his tail!

This post applies to the Chili Avenue Pet Supplies Plus. I have a number of pets, including border collies and cats. Every time I am in the store, I find the staff very helpful. One person that I’d like to review is Ben. He is ALWAYS cheerful, greets me with a smile, and helps load the heavy kitty litter into my car. I can tell he likes what he is doing. I never have to ask for help. He can foresee ahead the fact I’m going to need help. That is a good employee! Proactive, approachable, and positive attitude. I hired for a large company for many years. Pets Plus… Ben is a role model for your store. You have a valuable asset…. Great work on your hiring process!

The chili pet supplies plus is amazing. Everyone there is so kind and speaks to customers like they know them personally. I only have good things to say about the groomers. My dog has bad hips and they are always so gentle with her. Allison at check out is super sweet, everytime I stop in she always gives me a compliment and is so genuine. You never know what someone could be going through in life and it just goes to show that kindness like hers can really makes someone’s day.

Also pro tip for anyone out there, they take cat food donations! My calico is picky with her food, so when we had some canned food that she didn’t like, they happily took it off our hands!

**Updated 01/09/2024**
Amber and Ashley were great!!! Amber, thanks for putting aside the cat food for me and suggesting the new treats - my cat LOVED THEM!!!

Staff is always friendly and helpful. The cat food I wanted wasn't available but Ben was nice enough to offer to look for it on the next delivery and hold it for me. Thanks Ben!

I've always had a good experience shopping at this store & team leader Amber has been very helpful with any questions I've had about certain cat foods.
The entire staff there is very friendly & the store is well stocked & very clean. Always a pleasure shopping there!

We came in tonight to purchase a tick remover tool because we lost ours and our dog had two ticks behind her ears. Even though she is treated because of where we live and that she plays in the woods she gets them still sometimes. The girl told us they do not carry the tick tornado anymore and showed us a spray that they had. She asked me if my dog has a tick right now and I told her yes two on her head. Immediately she offered to remove the ticks for us! She was beyond gentle with my girl even though she was nervous being in a new store, having a stranger handling her. I do not know her name she had dark hair and tattoos on her wrist/hand but thank you so much! We would have had to drive 40 more minutes to go to petco to get the tool. You were amazing!!! ❤

I highly recommend going to Pet Supplies Plus Chili. All age workers are so helpful and respectful. They make you feel as a valued customer. You can call and ask questions, which is very helpful. I guarantee you will be happy when you start purchasing from them.

The staff at the Pet Supplies Plus on Chili Avenue are friendly, helpful, and professional. I like that they always have my dog's favorite food here.

I love how they have Santa in the back away from everyone for the pet pictures, I been doing this for few years now and my dog with Santa picture is on email, the store has a lot of selections of different varieties for all kind of pets

Usually have orders ready. Always pleasant and eager to help. Staff excellent.

Great products & prices! Friendly staff! Sales, emails, texts announcing coupons & savings an added plus! Love it! The recent bogo sale saved me over $1,500! Love this store! Plus I earned monetary rewards towards future purchases!! Win win! 🐱🐈🐾🐾🐾

Favorite local franchised pet store. Staff are always super helpful and friendly. They have low-cost vet services on Saturdays, they have pet grooming services, and DIY was tubs with all the supplies you need to wash your four legged family members (be sure to buy the discounted pet wash card if you plan to use the tubs on a regular basis)

Pet supplies plus in chili center is the best store. I actually enjoy going there more then anywhere else. The friendliest staff, the smiles, the help, they are a really great store and hire a great staff.

My go to store for all my pets needs and the staff are always helpful and friendly.

Good store, they have high quality items for my pets.

Always a nice experience. Especially Angel in the grooming department. Has everything for our baby🙂

I have shopped here before but have never had such helpful assistance as when I approached Katelyn R looking for help finding a slightly bigger collar for my new kitty. Katelyn will keep me going back to this store which was in question before I met her. KATELYN is truly one of the best and most helpful. I recommend her highly! Thank you, Katelyn! Gail Gordon

Love to be able to find the kitty treats and needed food for my kitty in this store!! The people are so helpful!!!!

First time having a dog groomed and I had such a very pleasant experience. The groomer Steven was phenomenally nice did wonderful with my dog and my baby looks so good and he is so happy. Do believe I'm going to have Steven as my permanent groomer. Everyone in that department though was exceptionally nice as well as the store very good experience