Carlson Hardware Co

Large bbq section of both grills woods and charcoal and seasonings. Plenty of grill accessories. And those other hard to find items

I drove 45 minutes to pick up my first chainsaw because this Ace was the closest that had the one I ordered online. It was kinda busy but they had a few employees working so I definitely didn't wait, the lady behind the counter was super attentive even though you could tell it's been a busy day. She knew exactly where my saw was and even talked me into Ace Rewards, and she even offered to get me the points I missed out on by not signing up for the rewards program before buying my saw! "I'll get you taken care of" was her exact quote, the older gentleman even took the time to educate me about sharpening the chain. Super helpful crew! If they weren't so far from me I'd be a regular customer there! Ty so much Carlson Ace team!

The staff is always friendly and very helpful I usually get what I'm looking for.

I had to buy a mower since I sold mine when I moved. They said they would deliver in three days after a very quick transaction... they delivered it the next day.

I needed some keys made. The gentleman that helped me was very nice and I tested the keys when I got home. They worked perfectly.

It is always nice when you walk through the door of a business and someone asks if they can help you. Especially when they really can help you when you tell them what you are looking for. Instant service and no long wait to check out. I'm and back out with what you need in just a few minutes.

First time visiting this location and all I can say is I will be back. The service was excellent. I was looking for a shovel I thought was in stock. They looked for more in back and found them and assembled it for me. They also have a great assortment of home repair items.

Only place in the cities that stocked a certain hand cart I was searching for. Mitch from there other Prior Lake Ace got me dimensions and made sure it was on hand. Great service all around. I normally shop at the store in New Hope by me, glad to know that if I'm away from home I will still have help with any hardware needs. Thank you Ace Hardware!

Wonderful old school hardware store with everything you need plus the bonus of very friendly and helpful staff.

If you’re looking to upgrade your backyard BBQ game this is your stop. They have the latest and greatest in equipment and extras you didn’t even know you needed. Their BBQ seasoning selection is awesome and rivals Northern Fire Grilling and BBQ supply for variety and selection.

I needed hardware for an old bunk bed and stopped in at Ace. The guy who helped me was truly an expert and helped me figure out what I was missing. These guys really KNOW what they're selling, unlike the cavernous big box stores where the internet is your only source of help.

This is an outstanding hardware store that has everything you could need. From painting to yard care to hardware to tools and everything in between, they are great to deal with and very knowledgeable. Spend some time working with a local business versus the big box stores if you want a personal touch and to support some great people.

Great, small business with very friendly staff. New to the area they were kind and very helpful with taking time to try and get the items we needed and or how to get the information we needed to do the work that needs to be done. Will definitely be back again.

Brought in a screen for repair, told it was done within an hour. I thought it was a mistaken text, but it was not. Great service, will use them again. FYI- if you need any type of screw, nut, etc., they probable have it.

Carlson Ace always delivers top notch customer service. Any time I need something to do work around the house, they always have a solid recommendation accompanied by a great selection. The staff here genuinely makes sure every customer is taken care of. Thank you, Carlson Ace!

I believe the man's name is Jeremy but he was very knowledgeable on his stains and gave me some killer advice and direction. Its rare you go into these places and actually find a worker who knows a dang thing about anything. Most are like the guy who rang me out... mid 40s maybe and didn't have a clue how to do the simplest tasks. Messed up my checkout adding a 1000 dollar purchase some how idk but then couldn't get it off and I could tell he was absolutely lost and had 0 problem solving skills and also had not a clue about anything else. After sitting there for litterly 10 min while he couldn't figure it out I pulled the screen my way and did it in 1 minute without ever running the software before... but anyway Jeremy saved the store from a 1 star. LOL those people are the ones who the company needs to pay well and keep an
ABoard.

Great place for a pellet grill! Great service over over any box store...... if you buy at a box store you are on your own.

The staff was very helpful when I described what I was trying to do. They directed me directly to the section that I needed and helped me find the parts that I required. If I had asked them right away instead of trying to figure it out on my own, I would have been on my way a lot quicker.

Very knowledgeable staff who is super friendly too. A large selection of items not carried elsewhere. A great home town store well worth going to first.

Local hardware store . Coming here over 15 years. People always willing to help. Very friendly. Anytime I come here . They find everything I need if they dont have , they help find it or just simply help with advise. I do a lot of home projects. This guys are awsome. Willing to help on anything . Manager is really cool man . I forgot his name. Man you are doing great job. Keep it up.

Was in the market for a new traeger. They were the only ones that had the timberline 850 in stock. Not only did they have the product but also the knowledge. Employee that helped me seemed to take great pride in selling the traeger to me. Bought first treager at home depot (mistake)! Never again. Not only do these guys put together the grill for you, but they also season it for you!one less step to start your first smoke on the grill. Also was given a free grill cover and bag of pellets as a promo, idk anywhere else that does that.(especially home depot) Price was good. Service was great. Best of all, local company. Will only shop here from now on for all my traeger needs.