Blu Violet Boutique

Love love love this local boutique! Growing up near Chicago I was used to boutiques on every street so when I moved to lake county I was bummed when I realized there weren’t many small cute clothing boutiques around. Enter Blu Violet Boutique. From the second I stepped into the place I instantly loved it! The vibe and style of the shop is incredible. There were many brands I recognized instantly like Free People and Z Supply and then others I had never heard of before like Daze Denim and Lucy Paris which have quickly become favorites of mine! The girls who work there are always sweet and super helpful and the owner is so nice and always has fun events going on at the store like mommy daughter days and permanent jewelry parties! If you love clothes and fashion then I highly suggest checking out Blu Violet!

The best boutique in Libertyville by far! They have the best quality clothes and styles! The customer service is amazing and I never felt uncomfortable shopping here unlike the other boutiques in town. I HIGHLY recommend shopping here!

This boutique is awesome! Cute clothes, the Owner Crystal is so nice. They have the best perfume oils-check out the Amber by Wild and Woman.

Okay, this shop is amazing! Literally everything you ever need. I love the styles and the accessories are a MUST! They even have great gift items. If you are in Libertyville, be sure to stop by and check it out. They also have an online shop to make it easier. SO GOOD!

Love this boutique! So many unique clothing items to choose from. Associates are always so helpful when I can’t decide what looks good on me.

LOVE THIS STORE!! Quality clothes that are instyle and very unique. I've bought several key pieces that last and wear beautifully!

Blue Violet is one of my favorite shops in Libertyville! I always find the customer service to be very helpful and accommodating.

This is the cutest shop in Libertyville! They have the cutest clothes and super nice jewelry/accessories!

Love the aesthetic of the boutique!! Great merchandise in store and priced very well! Highly recommend checking them out in Libertyville :))

Cutest, reasonable priced boutique!!

I just got a permanent bracelet done, that I thought was going to be a fun experience. The person who did our bracelets was so unfriendly and unwelcoming. The knowledge of the employee on pricing when purchased was not accurate but the person honored it grudgingly. We purchased these gift certificates back in December and it was so hard to book an appointment. Finally after multiple emails and phone calls, we got a response on instagram. Cute shop, but the customer service is lacking.

I must say for never stepping foot in this boutique and only speaking with the owner for a few minutes on the phone, I felt my one star review might be a bit hasty but in todays world it’s all about energy and tone. My husband and I recently moved to the area because of his job. I was so excited to move to the area and find a cute boutique to work at part time or even full time if possible just to get out of the house and make some friends! I spent a few hours in Libertyville one Saturday and saw this boutique (at the time it was closed - around 7/8pm). I thought it was such a quaint and aesthetically pleasing boutique. I was so excited that I applied online and then emailed the owner.

A few days went by and I received a call from an unknown number (Hawaii) usually I don’t answer numbers I don’t recognize especially if they are from states I am not affiliated with (yes applying to places I should have answered but I was expecting Illinois area codes not Hawaii).. the number left a voice message and it was from Crystal, the owner/manager of the boutique. I was so excited and when I called back I must say I wasn’t expecting this response. Well this is how the conversation went,

Crystal: Hello
Me: Hi, is this Crystal?
Crystal: Yes
Me: Hi this is Jayde, I received your voicemail and am returning your call.
Crystal: Ok
Me: I applied online for the sales associate position and emailed you…
Crystal: Oh hi! Sorry, I was like “Jayde who?”
Me: Oh no worries at all! I should’ve started with that!
Crystal: Sorry, can I call you back once my client leaves?
Me: Yeah no problem, I’m free the rest of the day.

…hangs up.

Well I guess that client is really indecisive because I’m still waiting on a call back lol

Just reading the conversation it doesn’t sound that terrible but it was the annoyed tone she had the entire time. I was so uncomfortable and thought I called the wrong person..

If I could give no stars just based off of that call I would. I have almost 15 years of retail, customer service, real estate/mortgage and medical experience and I’ve never experienced a call like that.

Sorry but it’s a no for me. If an OWNER can speak to potential employees like that I can only imagine what it would be like to actually work there.