Shoe Dept. Encore

This place has amazing prices for pretty decent shoes! Not that all of the shoes they have are already there and the employees have no control of their inventory. The customer service was amazing. One of the nicest sales associates named Jaden was amazing in helping me. He’s a really sweet kid! The cashier who check me out, Brian, was so sweet ! I would definitely come back again!!

I bought a shoe from Shoe Dept. Encore which is at South Ridge Mall, Wisconsin. It was an expensive shoes and after wearing few times the shoe inside thing was got damaged which is very unusual. Since that mall is very far from where I live I took some time and went back to the same store on Sunday after driving 1 hour 55 minutes and showed that shoes defect to one of the employee, the Manager was off and the Assistant Manager was at counter, the employee went to her and said about the shoes and without seeing the shoes and looking at the problem she said No Returns and few minutes later She came to us saying it’s greasy, dirty shoes ( WHICH WAS NOT ) and can’t do returns and the way she did treated me was very very UNACCEPTABLE.
Then today I went to the store at West Dundee which is located at Spring Hill Mall, I must say I got treated like a guest and they took the returns after seeing the unusual tear in the shoes and I bought two shoes. Bryan and the other lady was very very good in the customer service and the store is very well organized and very well maintained a different variety of shoes and customers are treated as guest. I would definitely go and refer this store to All.
Thank you once again Bryan and the Lady.
See you guys soon 🙂👍🏻

So let me tell you about the best pair of shoes I ever bought, and why I bought them. I wasn't planing on buying shoes, but I was in Springhill mall after forever and happened to be going in almost every store... A young lady named Payton brought them to my attention.

It was one set of shoes in my size left available, although she originally recommended timberland; she reassessed me after watching me select what my fashionable preferences might be. Recommending my price range, my style, my comfort and accessories, she made her best seggestion and went to help new customers.

I continued trying shoes without thinking twice about her suggestion. Realizing that I wasn't necessarily going to buy anything anyway... I tried the pair that she suggested. It was Magic. I still like my other shoes, but these are one of a kind.

Great selection of shoes.
Competitively priced.
Conveniently located.
Nice store and staff.

I love the selection turn of shoes! I have had so many compliments on my boots I purchase there, which I found no other place.

I love going to the shoe department they have name brand shoes and boots and sneakers I bought me some Carlos Santana boots!! And some All-Stars I would recommend anybody to go there!!😍

Need to keep more wide women's on hand... hard to shop in shore when they don't have any in your size... I have to buy online and it really upsets me

Rep that help me pick out shoes was awesome her name is Lavaesia...

Good deals on shoes & a wide variety to choose from

Great store for less and brand name shoes

Variety of shoes with low prices than department shoes.

Good prices good shoes

I bought grate stuff there

Best prices in town

Nice selection of shoes

Stylish, inexpensive shoes.

Love this place!!.

Good price

Super

Buen lugar para comprar zapatos baratos