Roto-Rooter

We had a plug in a drain in our basement and called Roto-Rooter. The person answering the phone was very nice and knew exactly what I was talking about when I explained what was going on. They got to us fast and solved our problem immediately. The guy that came was extremely nice and very knowledgeable. Thank you for your amazing service and would recommend anybody who is having issues to call them!

I was very happy with the services provided by Roto-Rooter. The plumber was here within 2 hours of my phone call and had my clogged drain cleared and area cleaned within 30 minutes.

The gentleman came, was very professional, explained the problem, and fixed it very quickly.

True customer Care here! First off the receptionist qualified us in terms of what we needed and got us prompt action in service. Wonderful woman., I don’t recall her name, I am sorry to say but was probably frantic a little bit when I called as we had lots of water in our basement and it just came home from a funeral of a friend. Eddie came to us in the evening. It was Sunday was dark and they were so busy that day. He was so professional and had to re-rig the machine it was using a couple different times. He didn’t complain and he stayed afterwards and chatted with us he’s a good man. we learned that he recently adopted a child and works hard and even stayed after to rig up a fishing pole type of system with some tape to pull out a final stick. This is something Roto router doesn’t normally do possibly but he did it. This man is a good good representation of what good customer services! Eddie this review is long overdue Roto router we love you and we will be calling you again! Thank you thank you thank you!

I was able to get service for my mom the same day as the call. Pat fixed the problem in under an hour and was very informative throughout the process. Will use again.

I called up and the guys came out within a couple of hours. They were friendly and worked on my system for quite a while. Turned out the main needed to be replaced so I had to call a construction company. The guy from Roto router even told me about a financing program for low income people to help me out with home repairs.

They are a company that is spread pretty thin so it does take them some time to arrive, however. The gentleman that showed up, "Bill". Very professional, fast, and great sense of humor. They are not the cheapest but, you definitely get what you pay for!

Two gentlemen from Roto Rooter spent 2 1/2 hours unplugging a sewer line for us. They worked after dark and kept at it til it was unplugged. After this experience, I'm scheduling a yearly clean-out. Thank you very much for your hard work!

Called for main line service they were busy and when I told her I had 2 girls in house that went to school she said they try there best to get to me today and it might be tomorrow but she sent someone within a hr highly appreciated and service was great not bad n otbad in price

Bill made a stressful situation very calming. He was very cautious about not making a mess. He was pleasant, thoughtful and timely.

These guys were great! They came in, immediately diagnosed the problem and fixed it. Very professional and reasonably priced.

Excellent job. Had sewer unplugged quickly and very reasonable price.

Loved the way we were treated from start to finish!

Quick response time and quick to fix.

They were awesome!!!

Good

Replaced sewer line in one day