Vanguard Buick GMC of Sherman Service Center

We had made arrangements to pick up our car after hours and the staff was very accommodating. Service was excellent through the entire process of having our car repaired. I would recommend them to anyone with body work or engine repair.

They did a fantastic job getting me into a truck, I felt the negotiations were minimal and the finance department didn't push too hard on the extras. Oh and I was very pleased to have plates in less than a week, that was amazing.

From the second I found the vehicle I was looking for, the superstar salesman, Hogan, immediately provided all the information that I needed to make my decision to purchase. Between Hogan (sales), Richard (manager), and Matt (finance), my experience was top-notch. Highly recommend this dealership. Will certainly seek them out when the need arises.
Best,
Glenn Taylor

Let me tell you these guys have gone above and beyond for me!! Two people specifically help me so much every time my Yukon needs help 🤣
Nadia Barron always quick to help me with anything I need in service!!
&&
Joe Pascone The best service manager who always helps me as well!!

The service here was awesome! They got my car in rather quickly following an accident, when many other shops were booked out over a month. They fixed my car super fast, kept me updated throughout the time they had it, and simply did an amazing job fixing my car! I highly recommend this location!

I tried calling a dealership in McKinney bc I read online this was a recall item. Well they tried telling me it wasn’t so I called GMC in Sherman. At first I thought I was going to have the same problem but after a few minutes they told me to bring it in and it would be covered if it was the vacuum pump.
Set a date and time convenient for me and I took it in. The young lady checked me in and even offered me a ride home. How nice and convenient is that?! By 4 pm it was fixed and even detailed!!!
Not only was the manager very professional and was quick to figure the issues out but the new young lady “Amy” was very helpful and polite. Coming from the Dallas metro and use to having to wait hours and huge dealerships this place is a dream come true. You usually don’t get fast and convenient with dealerships. I might regret saying this but they have a great deal on an oil change and tire rotation. Very happy with service and will be taking my truck back for an oil change and tire rotation! I hope this helps someone decide to give this place a chance. I didn’t see very many reviews for a lot of places when I was looking. Thanks again GMC peeps!

Had a leak in a tire. Service got right on it. Showed us the problem: a very large nail stuck in the sidewall. Explained the hole was too large to plug & needed a new tire. Had to order one. Said it would be in about 11 am the next day. Called us about 12:30 the next day to say our new tire is was ready to be mounted
Went to dealership, was in & out about 20 minutes. Everyone was friendly, polite & professional. This is the 3rd car we've bought from Parkway. We've always been treated right. Thanks to all.

They worked me in for oil change, tire rotation and service check. I waited in the customer waiting area. They had coffee & bottled water, while I waited. The car was ready when they said it would be. The staff was courteous, knowledgeable and helpful.

They were very professional, explained everything to me before they did. I did not have any unexpected charges. Justin did a great job as well the technicians. Thank you I will be back. And I got a car wash!!!

They were great! Oil change, tire rotation, inspection and a car wash, who could ask for more. All employees were very friendly and seemed to want to please. I've been a customer for about 10 years and I've had consistent good experiences. 👍

Parkway went way out of their way to take care of my tonneau cover latch. 200 miles from dealership and they came to my location and fixed it. They are all professional, friendly. Caring people that I would recommend to anyone. Great prices and super great service after the sale.

I have never had such a great experience with a car dealership! The staff was very professional at all times, answered questions, and returned phone calls in a timely manner and kept me up to date with all pertinent information as our truck was being repaired from damage sustained in an accident. I highly recommend these guys!!!

I went in to get an oil change, rotate tires, and a state inspection. Wanted to charge me 75 dollars to complete the inspection by putting on a new set of wipers. Told them to forget the inspection and I would take care of the wipers. I went and got the wipers from O'Reilly s and took them in and told them go ahead and complete inspection and I would put the wipers on myself. They would not complete the inspection, so I told them I would never step foot in their business again. Suzanne from another counter stepped in and said let me have them. She had the wipers on in about 2 minutes with a smile. I did finally get the inspection and left. If more people like Suzanne took pride in what they do to take care of people, this might be a thriving business. I have purchased a new pickup, a new Yukon, a new Yukon Denali and a buick enclave all from out of town dealers because of the non caring attitude. Suzanne took care of me today and I appreciate it. I will probably continue with my service needs.
Thank you
Mark

Received prompt professional service. Service found a bad tire and would not let us leave until proper service was performed. I felt as though there should have been an adjustment on the bad tire seeing as there was only 14,000 miles on it. Road hazard should have been covered. The concern over our safety was very comforting. Thank you Parkway.

I called and made an appointment about an hour before I brought my car in. They started servicing my car immediately. I ask if they could take me to the assisted living facility where my mother resides. They picked me up when my car was done. I’m always pleased their service and friendly staff.

We’ve gone to the huge dealerships in McKinney and Plano and everyone is nice at those places. However, there is a special touch here in Sherman. Always friendly and warm, my son was chatting everyone’s ears off and everyone there engaged with him and made him so happy.

We make a bit of a drive to get here but its worth it. They are good to their customers.

We will be back for our services in the future.

Thank you.

I’ve been coming to these guys for all maintenance and repairs on my 2015 Lexus for two years now. I am very satisfied with the way they have treated both myself and my vehicle! The service here is upon the best I have experienced! And my vehicle is in great shape, thanks to them!

Their service dept stays busy & the employees are rushing around to satisfy the vehicle's owners who wait inside the lounge. There is complimentary K-cup coffee with flavored creamer choices. Also offered are snacks for sale in vending machines. I was kept informed periodically of what stage of my oil change, tire rotation & car wash they were at. My 2019 Buick Encore includes 6 of the oil change, tire rotation & car washes per year which is very handy & appreciated!

I am a person of habit. If I venture into a business of service and I am or not satisfied, I will or will not comeback. This is my second time that I needed auto body repair within the last 2 years. Instead of going after the referral from my insurance I decided to choose Parkway Collision Center. I am definitely one satisfied customer. They not only took care of what most clients would see it as necessary and visual to the average eye but went ahead and above to show me and repair major errors from when I took my car to the previous shop that made it happened in 3 or 4 days but really did a "quick fix". Thank you guys for taking care of me and my car !! Definitely recommend them.

I had great experience working with Mike and Jimmy in the service department. They took care of my Crosstrek in a surprisingly timely manner. Very nice people, recommend 100%