Aldridge AllHome

I'm doing a 5 star ahead of the repair work because of the nice response the woman had with me. I was frustrated because after waiting all day on a Maytag repair call, I checked into it and found that the appliance company Maytag had sent the order to, had not accepted it (now it's 4pm) and on top of that when I called the company, they were upset because they don't service Maytag or Whirlpool and said someone by the name of Ch____ has convinced Maytag that he is that appliance company and evidently had been the reason they were given numerous bad reviews. After informing Maytag, they place the name and number (which I have but won't divulge publicly due to legal reasons) on a investigation list and gave me the name and number for Aldridge. Yes, I looked them up in reviews but it seems a lot of the older responses which were negative, should be discounted since the Hale Family bought the company from the original family 6 years ago.

Back to the conversation, she could tell how frustrated I was and that I work from home 2 days a week and the first day she mentioned, was not one of them, but I will be home in the afternoon due to medical appts. She said she would contact the service tech and have him call us, even made sure she had our back up phone in case. So people, I know what's it's like to not have a dryer or washer not repaired quick enough (At least you can do your own dish washing) but all these whiners about parts not coming in, it is not their fault. The world changed in 2020 and parts are not on the shelf as fast as they used to be. Goodness, don't you think they want to finish the job and not have to deal with your calls and frustration? Grace....people....grace.

We selected a number of ceiling fans and light fixtures for our new home. Aldridge even gave us a package discount for buying so many. The products are all excellent, and the process of purchase and pickup was smooth and easy. I'm happy to be able to support a local business over the big box titans.

We always try to buy American when we can and favor small local businesses when we can over the Goliaths of the world. We are not “virtue signaling”—just being factual. Aldridge is a top-notch local business, although you might drive right past it if you blink at the wrong time. We have bought a couple of major appliances from them—the latest was a stainless steel Kitchen Aid downdraft electric range which replaced a 36-year old Jenn-Air (still working!). Mark gave us a competitive deal, and his crew made a very difficult installation in a kitchen with a couple of snug corners and granite obstacles. All in all, it was a very satisfactory experience. J. D. Fuller III

We had an excellent experience with Aldridge.
From appliance purchase (Kenmore double oven) to installation, our expectations were exceeded. Highly recommend this local business.

This is my go to for info with good advise. Very helpful with making an informed decision. Usually purchase big items about once a year as appliances fail.

I special ordered a fixture and they were very helpful and prompt, so I ordered another one and received the same excellent service. The best part of my experience is that when the contractor broke the glass package for the fixture, they replaced it at no charge. I was so happy with their service that I notified them of a special order for a ceiling fan and looking into a kitchen aid microwave.

Very awesome customer service! We are building a new house and we were going to go with buying items from Lowe's and Home Depot due to my military discount, but Mark offered us prices that swung our business to him. He's also amazing at helping you with your tile and flooring choices! He's definitely helped relieve the stress for my wife and I on this building project. I highly recommend giving them a chance to help serve you!

We used Allhome when building our new house and everything was great. They have a great selection of just about everything you need. The staff was very knowledgeable and helpful. We will use them again.

Ordered a part from here and it came in within a few days. They were very nice and helpful and I was happy with the service I received.

This place is under new management and my experience was great! The manager was very knowledgeable and helped me every step of the way, the prices were great and so was the selection, I felt very confident with the warranty they had to offer and I will definitely be going back to them for my next purchase!

This team is great. Always very professional and caring about my all my questions. We use them always.

Small, local mom & pop shop with great prices & customer care and a wide variety of products. Customer for life now...

Have purchased several items from them! Always super helpful!

Nice place

Great service on appliances

Clark Reed was professional and was knowledgeable on the repair of my washer. He handled the repair in a timely manner, and maintaining quality of his work. Thanks

I called Aldridge Appliance to replace the motor in my dryer. I told them the motor was out and I knew because another appliance repair company had told me it was, but I decided not to use them for the repair. They said they would come look and set up an appointment. I waited on the repairman for 2 1/2 hours the day of the appointment. He came in for 5 minutes and said the motor is out. I said I know the motor is out because I paid another appliance repair company $95 to tell me the motor was out. He charged me $86 for his 5 minutes of service after me waiting 2 1/2 hours on him. He said they would order the motor. I said since you were only here for 5 minutes and I told you the motor was out when I called, I expect some of this charge to apply to the labor of replacing the motor. A few days later they called and said the motor plus labor to install would be $286 (the motor is $129 of that). I said I expect some of the $86 I have already paid to apply to this. They said no. I asked to speak to the owner. He never bothered calling me. I said forget it. Please don't use this company. They do not care about the customer. I paid them $86 for absolutely nothing.