Mattress Firm McKinney Eldorado Pkwy

Yusuf is very knowledgeable about his products. He asked several questions to find out sleeping habits, pain issues etc. This helped him find the mattress that best fit my needs. He was very patient and explained the different types of mattresses and how they worked. He let me take my time and was never pushy. He has wonderful customer service skills. He truly wants to help you find the right mattress. I would highly recommend him.

Bought a new mattress from Jake. He did the best job demonstrating all the different mattresses and helping me determine what was most important to me in choosing a new mattress. Price , product and great service! I recommend mattress Firn to everyone in and around McKinney. Thank you Jake for great customer service!

We actually didn’t end up buying anything but the 5 stars are for the salesman there that offered help and info but was never pushy and even suggested another affiliated store that might have more options. That was a pleasant surprise.

Daylen was fantastic!!!!! He answered everything, made us feel comfortable, did not push, truly interested in what we needed. We bought the perfect mattress in less than 20 minutes.

my husband and I walked in 15 minutes before closing. Mark was inviting and professional. He was knowledgeable and after 30 seconds of telling him what I was looking for he hit the nail right on the head.

When it’s time again, I’ll be coming to this store and looking for Mark!

What fantastic experience it was to shop at this location. Mark, the gentleman that assisted us, provided a flawless and excellent customer service experience. He asked all the correct questions to get a good baseline on what we were looking for in our bed purchase. We were then shown many different options, and educated and things we just didn’t know to look for. If you are in the market for new bed, mattress, etc, please make sure to visit this location. More importantly, make sure that Mark is working, so you can get the white glove treatment, like we did.

Mark and Jeff helped us find the perfect Sealy bed with adjustable Euro base! We can’t wait to have a restful sleep and wake up feeling 20 years younger. If you want a wonderful experience finding your perfect bed visit Mattress Firm in McKinney!

Such a great experience! Mark was very friendly and answered all our questions He directed us to *exactly* what we wanted and needed, wasn't pushy, and was very efficient. I highly recommend this location if you need a new mattress and the perfect pillow.

I was able to take my time and check out the mattresses. Jake was well informed regarding the products, and asked the right questions to guide me towards the perfect mattress. His customer service and knowledge made mattress fitm stand out. If you need to buy a mattress, definitely check out this store, and definitely ask for Jake!

Shout out to Daylan. Thanks for your help. No pressure tactics on sales is the way to go.

The sale rep, Mark M. was wonderful! Very attentive, professional and knowledgeable! He explained the delivery, 120 days refund policy, the warranty on the mattress and more. Very helpful and clear with his explanations. I will be coming back! I highly recommend this place and ask for Mark! He is the best!!!

The manager is the best in the business and I know I am going to absolutely love my purchase!! Thank you Mark!! You are the BEST!

Mark is the best salesman EVER !!!
He had me in and out in 20 minutes!
Has great customer service skills, he is very pleasant, not pushy, and very knowledgeable with the products!

MARK DESERVES A RAISE !!

Daylyn was very nice and extremely knowledgeable of all the products. He didn’t pressure, or try to upsell us and that was very comforting. We would definitely do business here again and would recommend this store to our friends and family.

Yusuf made the whole process very easy. He was knowledgeable, and answered all my questions. Will be back to to buy more from him.

I had a great experience with Ron! I had a lot of questions, and he was able to answer them all with his honest opinion, and provide me with the best possible mattress! I didn’t feel pressured to purchase anything additional however, he gave me a lot to think about, and I guarantee, I will be back to buy more items for my bed! Great experience overall and excited For my bed to arrive.

Daylyn was extremely knowledgeable, helpful, kind and efficient. Price is great. We will get our next mattress here too!

Yusuf was great! Super attentive, polite, and knowledgeable. With his help, we bought our first mattress!

My Family and I were super impressed today at Mattress Firm! Extremely excited about getting our new bed!

Mark was great. He was super helpful without being pushy and gave us the space we needed to make our final decision.