The Jewelry Exchange

This jewelry store has the very best customer service and the best selection in the area. Their prices are very competitive, especially for the quality of jewelry and customer service you receive. I have been wanting to get my wife a new wedding set for our anniversary for a long time. She never really could find anything that spoke to her until now. She entered the store was immediately impressed by their selection and variety of wedding and anniversary rings. After speaking with Megan and talking about what she had in mind, she was led over to a set that she fell in love with. She was extremely helpful and not pushy at all like some of the other jewelry stores in town. I went there today to purchase the rings for her and have to say that I was greeted and treated with the same care and warmth as my wife was. I observed some other customers in the store interacting with other store employees and they were all being treated just as kindly. They easily answered all of my questions and I left without a doubt that I made a very good purchase. Thank you all for your professionalism and kindness. You just don't get that everywhere you go anymore and it is appreciated more than you know. We will definitely be back and recommend you to anyone needing a jeweler to shop from!

Abby helped me pick out the perfect earrings for my piercing. She was super helpful and made the process easy and special. Will definitely be back for all my jewelry needs. Thank you so much Jewelry Exchange employees but specifically Abby.

I have an antique bracelet that simply needed a new catch chain. They not only replaced the catch chain but also cleaned it and checked the clasp. Reasonable and reliable. Love the staff, Kelly was so kind to work with!

We was greeted with a smile, came in here with my mom to get a estimate on a replacement diamond for her wedding band.

The Very Best Place to Buy Jewelry at a Fair Price, there repair, and appraisal service is second to none. They are GIA certified, which is the best grading Company in the world, Very trustworthy, and super Fast Service, I love these Guys n Girls Martha n Marty

I have to say that the Jewelry Exchange on hwy. 70 is AWESOME.....
The entire staff is so friendly and knowledgeable...
Scottie is especially terrific!
I've made many purchases from them, and they are always ready to help when I need watch batteries, or band adjustments!
I highly recommend the Jewelry Exchange!
Ted

Would give more than 5 stars if possible.

Staff were very friendly and helpful. Found out exactly what I wanted and what my price range was.

They got to work immediately after my first visit and kept me updated through every stage of the ring buying process.

Ring turned out better than i could have expected, and within my desired budget. Drove there from Charlotte due to lackluster experienced with Charlotte jewelers, and would recommend anyone else to do the same

INCREDIBLE service and great experience! I went in just to purchase 3 replacement watchbands and normally with that request you get the "ole brush off " and a point to the back of the store where the bands are; YET I WAS PLEASANTLY SURPRISED when I was greeted by a very warm and friendly associate " ALLISON BEACH " who not only spent time with me asking about my band preferences and such, but also volunteered to have then start putting the first watchband, while I continued to pick out the others - I was so impressed with the level of care I received that I decided to shop for a NEW WATCH while I was there. Needless to say I now have a NICE new Citizen's watch, 3 new bands for my Seiko's, and A GREAT EXPERIENCE to remember the Jewelry Exchange by. As a matter of fact this morning my wife mentioned having to go downtown to get a few batteries for her watches, so I redirected her to stop by The Jewelry Exchange instead. I hope the owners of the store realize what an asset Allison is?

Very polite,attentive, professional staff who care about their customers. As I enjoyed the view of their very nice jewerlry and establishment I was offered a hot cup of coffee as I wait for their services ... I would highly recommend

Terry and Teresa are fabulous, as well as Meghan. Beautiful jewelry. Their custom jewelry is the prettiest I have seen, ever. I am so pleased with every purchase I have made. Great quality at a good price. Thank y’all.

I wouldn't go anywhere else for my jewelry needs. Very honest and trustworthy company! I get so many compliments on my ring and I tell everyone I know to use Jewelry Exchange. Kelly and Teresa were awesome to work with.

I love this store! Everyone in the store was so friendly and attentive! I needed some thing monogrammed very quickly and they were able to accommodate me. The bracelet that I bought was so affordable and the monogramming looks amazing! I am so happy with this jewelry store!

The staff were exceptionally friendly and helpful. The young lady (Lauren) who helped me was awesome! I went in to get my watch band sized. I also ordered a Christmas gift for my wife. I highly recommend this store for any jewelry needs.

I went in here last minute to get my watch battery fixed. First time I have ever walked in here and I was greeted by the nicest woman alive, Scotty! She helped me get my watch fixed with the help of another girl (I don’t have her name but she wore a really pretty dress and short hair). I was also looking for something for my moms birthday and Scotty took the time to explain to me the difference between certain materials and metals and prices. I told her my low budget and she just took off with ideas! She helped me find a lovely pair of earrings for my mom and had them wrapped up really nice. The earrings were also on discount so I actually paid less than I budgeted for! I will definitely be coming back here again! Even after I paid Scotty showed me the watches they had which took extra time and care out of her day! Thank you Scotty and your coworkers for helping me become a loyal customer!

We love this place! We have done a ton of business with them and never been disappointed. We love everyone especially Kelly and Teresa! So nice that they clean jewelry for free whenever you want. Can't say enough good about the JE.

Megan is amazing! She’s super helpful and has an amazing personality

Great place to shop for jewelry and I dropped a pair of earrings off not only did they do a good job repairing them they got them done early! Will definitely return.

I have bought several pieces from them. All have been & still are gorgeous & exactly what I was looking for. You might find something cheaper somewhere else, but, side by side, you won't beat the quality of merchandise. Beautiful & unique jewelry that you won't find anywhere else.

Rare to find a business that lives by their customer satisfaction claims. After doing business with the Jewelry Exchange and having a brief conversation with the owner, I am very impressed.

These folks have been amazing for years! Tina went out of her way to accommodate my needs in a time crunch. Customer service at its finest!