Zales

Everyone was extremely nice and professional especially Jamie the asst store manager! She took great care of us. I had to send my ring off for some small repairs and a redip and it came back absolutely stunning!

Jamie was a wonderful help! She helped us find exactly what we wanted in our wedding bands and made sure my engagement ring was clean before leaving! Fabulous customer service.

Wonderful associates here, they made it so easy for me to purchase exactly what I was looking for, they were very patient and kind as well which makes all the difference!

Purchased in Hickory NC, and received excellent service from Asst store manager Ms. Jamie. She was extremely helpful, patient, professional and a joy to do business with. Looking forward to doing business again in the future. Thank you for marvelous service 🙏!

Haley & Sarah were phenomenal! Extremely helpful! Great customer service and so very kind! Definitely recommend them at hickory zales because they always make sure I’m taken care of!

Jamie was nothing short of spectacular. She was patient, informative and no pressure. I appreciate her honesty and professionalism.

Ashley and Jamie were superb and helped me on my nicest watch purchase! I'm thrilled with my purchase and will definitely come back!

Had an AMAZING experience with Jamie, couldn’t have asked for anyone better to take care of my jewelry! She is a must when it comes to ring shopping actually cares about you and not the money

The assistant manager Jamie, was very helpful. She knew her job well. Another associate, Debra, was also very nice and attentive. Love shopping at the Valley Hills Mall store.

Hailey was absolutely amazing, she went directly to what I needed and had me in and out of the store quickly! Thank you Hailey 💜

Deborah and Ashley were so kind and very helpful with finding a ring that was purchased in 2011. Since changing systems it was hard to locate. Both ladies were very patient with me and showed me as well as other customers in the store the upmost respect and kindness during my entire time in the store. I truely wish other business had such kind people as your employees.

Excellent service, Jamie was really nice and helpful. I would definitely come back to zales

Absolutely wonderful service. Worked with Debra on getting my fiances ring, and she helped us out to the T and made sure we got what we wanted. Will recommend to anyone.

I completed a transaction at the Hickory, NC store with Debra Murray. She was very pleasant, invested her time in me as a person and was very transparent with answering all of my questions. 5 star rating was definitely earned. If there were a 6th star I would be more than happy to award it to her!

Awesome, Awesome, Awesome!! Store manager & associate were so helpful! I would recommend 100x!

Came for an inspection and repair, Jamie had GREAT customer service! She went above and beyond to help me find my diamond bonds and created a fold for me for the future inspections.

I always love this store!! The employees are so knowledgeable and helpful. They have great inventory and are quick to help you with your needs 5 stars to Debra, Alisha, Ashley for always taking care of my needs I highly recommend this Zales.❤❤❤

Debra was a pleasure to work with for the selection of both my Fiancé and I wedding bands! We did not feel pressured at all in making a decision until we were ready. Great service!

Miss Debra was absolutely amazing! She wasn't pushy and she was so helpful! She is just sweet and just all around amazing

Ashley Greer was so helpful & kind!! I came in with an idea of what I wanted but am very indecisive, she was very patient and showed me endless options!