KAY Jewelers

I had a ring that had a lifetime warranty and it lived a great life and was religiously maintained then it was damaged so they discontinued it and with the sale they have and great prices I bought me a 2 the ring and my husband a gold chain n charm Monica and Kendalyn felt with my indecisive ways for 2 hrs… as I changed my mind 50x But ladies you both are awesome at what you do thank you for all of your help today.

Maggie and Haley were absolutely amazing. I usually shop in the Mooresville store but I will for sure travel to Hickory from now on. They were very professional and a breath of fresh air, which is far and few between these days. They appreciate their clients!! Thank you so much ladies,

No problems at all. Maggie and Monica were very helpful. Went above and beyond the call to help me. No pressure. Very nice experience.

Monique was very helpful with purchasing an engagement ring. I purchased the wrong one and she made the exchange very simple and made my fiancée very happy. I highly recommend her for your next jewelry needs.

Maggie and her team are absolutely amazing. Such an improvement from the last manger I encountered at this store. The whole team is very knowledgeable and lovely to be around while making such important decisions. I would recommend the store but will also be recommending Maggie to everyone I know looking for any kind of jewelry needs

Went in and got to work with a very helpful employee, very satisfied with the service. Go check see Maggie for all your Kay needs.

The best customer service, I wouldn’t shop anywhere else for my jewelry.

As a first time engagement ring shopper, Maggie and Monica were rock stars with guiding us through the process every step of the way. Thank you both for being so friendly and patient with me and for now being immortalized as heroes during this milestone in my life with my (now official!) Fiancee!

Monica was the best she was very friendly she worked very hard to make sure our needs were met. Customer service was outstanding. We’ve never been treated so well by a salesman any where else

Ethan is the best! Had a chip in my ring fixed and my wife’s done as well. Work with him any chance you get. And avoid the Morganton location at all costs. Especially the manager there.

I recently visited Kay Jewelers in Hickory, NC and had the most amazing experience! The staff there is extremely knowledgeable and accommodating to all of their customers! I visited the store multiple times this week looking for the perfect gift and each time I was greeted with smiles and such a welcoming environment. They truly treat you like you have been friends forever and are so fun to work with and a pleasure to be around! I will never do business anywhere other than Kay’s! Thank you ladies for the most wonderful jewelry shopping experience I’ve ever had! ❤💍🍾 PS: If I could give 100 stars, I definitely would!

Very helpful in picking out an engagement ring that I would be happy with I came in with a vague idea of what I wanted and left with exactly what I was looking for! Ask for Maggie!!!

Went to get my daughter a gift for her 18th birthday and the store was very busy. Everyone was very nice and kept reassuring me that someone would be with me shortly. When someone did wait on me they listened to what I was looking to get and she showed me several options in my price range. My daughter loved the ring. The ladies were so awesome, will be back soon for something else real soon.

Hayley was very nice in helping find the ring that I wanted.

Penny and the rest of the staff were absolutely wonderful. Compared to other jewelers stores we visited, this one was the most personable and made us feel at ease and explained everything to us and all questions were answered. Thanks for the wonderful visit!

The wife and I love Kays! Since we got engaged we have spent close to 6K With them. The insurance they offer is the best. It keeps my wife's stuff shinny and protect in tip shape!

I'm glad to say that when I stopped by the Kay's Jewelry inside Valley Hill Mall I was help by Annmarie. She was wonderful and very honest with me and that is what I like. She was also very kind, thoughtful and patient. She help made my decision very easy. Totally recommend her next time you go visit Kay's!

I have been coming to this Kay Jewelers for 20 + years and have had no problem from this store. Nor the manager/employees . I have come away with great products and some great friends. I would recommend this store to anyone. Just call or go in and ask for Annmarie. She will help you with whatever you are needing.

THIS PLACE WAS FREAKIN AMAZING!!! Everyone was absolutely amazing and helped me out the multiple times I went in. I am a very indecisive person, and every time I came in everyone was so helpful. They worked with me to pick out not just mine, but also my fiancé’s wedding bands.

They are wonderful here and I will continue to give them my business. <3

I bought my wife a wedding band at Zales many years ago, after having it inspected twice a year for more than 10 years a small stone fell out... Needless to say they denied warranty.
I went to Kay to see if they could help me with my wife's ring, after they helped me I explained my plan was to buy a bit larger ring to give my wife this year also. Zales missed another sell.
Kay Jewelers will have my business from here on. Hagen sold me another ring and sent my wife's old ring off to be repaired and the ring came back beautiful. Hagen is a great sales person and is very passionate about the quality of what she sells. My wife's new ring had a small issue with a small stone after a week of owning it... Hagen sent it back for repair and kept us aware the small amount of time it was gone. That is proof that Kay Jewelers appreciate the customers they have earned. Great job.