Lowe's Home Improvement

For many years I go to this Lowe's I'm disabled but I also trained exotic service animals from skunks to raccoons monkeys crazy cats nothing fazes them super friendly employees who even carry treats for certain animals in their pocket talk about a place that still has excellent customer service bravo I love the employees here

Associates had the patience to show me how to maneuver through the steps of automated pickup at the lockers, not and easy task when you're 70+ years. As always very helpful when I needed to find an item and checkout is an absolute pleasure especially when my favorite associate, Princess, is working at the register.

Tim who works at Lowe's in live Oak Florida today helped us check out to see if there was a grill that was on the floor that they had another one in stock already assembled and made arrangements to have it ship to our house! Tim helped us in a very prompt way very professional way, walked us up to the checkout counter as well

The most the greatest experience in your life is to go to Lowe's is it is a pleasure going to the lake City Lowe's can I help you receive their thank you for your services

They delivered new appliances to my home in north Florida. Great service with fair pricing.

We visited this Lowes today looking for shelving options and found exactly what we were looking for. We went to Home Depot the night before, and their selection wasn't that great. This Lowes had lots of shelving selections, and they were very well displayed. We were very pleased without our purchase. We, of course, will be back since it is one of our go-to places for home improvement projects. Plus, I have to mention how wonderful our cashier was here. And she is amazing every time we go. Princess, thank you for such a wonderful service. You are such a joy.

I found the most awesome light lavender rose bush that smells great! I love Lowes flowers!

Much better plant selection and building supplies these past couple if years than the other mega home improvement stores.

Employees try very hard to help you and go out of their way to show you where an item is. Very knowledgeable. Still need a kitchen designer, disappointed when told they had none right now.

Went in for a refrigerator and Ken made it so easy to come out with one. He was very knowledgeable.

Did you know that Lowes has 5 gallon containers of 30 Seconds cleaner? Fabulous!

My husband & I were needing some patio chairs & we were in a hurry. The chairs were outside & locked up, so we couldn't try them out without assistance. There was an employee close by to us who said he'd get the person in charge of that section to come help us. Brittany came out in less than a minute. She quickly gave us the prices of the items we were considering & after we made our decision, she scanned the items, and directed us to go to a specific check out lane, gave us the name of the cashier, and we were able to find it very easily from her instructions. Troy, our cashier, had our order, was very friendly, and we were able to check out in minutes of entering the store. When we walked out to get our chairs Brittney had cleaned them for us, had them stacked & ready to go. My husband pulled up our SUV & she loaded them in for us. This was by far the best, fastest, friendliest shopping experience I've had at a Lowe's. We're moving to the area & will be needing to make purchases Lowe's typically sells, so it's nice to know we can look forward to positive shopping experiences. The store was clean, appeared to have adequate staff on hand, and they were all very helpful & friendly. It was extremely refreshing & it started our weekend on the right track.

The employees were super. They were doing more to help shoppers than I expected. The shoppers however were creating a madhouse. I understand the aftermath due to hurricanes. I've seen several. I've learned that patience goes a long way. I purchased 2 generators and was on my way home in 30 minutes.

My Fiancé and I have been to a lot of Lowe’s through out Florida and Georgia and this one by far has THE best customer service we have ever experienced. Matthew and Cheryl are the nicest and most caring Lowe’s employees we have ever met as well as all the other staff we encountered in this store. They made our experience at Lowe’s 1,000 times more enjoyable. We were needing help with some doors and a few other items and Matthew the sales floor supervisor helped us find exactly what we needed and genuinely cared about taking the time to help us. Cheryl helped us with all of our questions about a lawn mower we were curious about. She found as much information as she could about the lawn mower to help us figure out what would be the best fit for us. They were both so helpful and kind and we are definitely making this our go-to store for any hardware needs.

Went to store to pickup items for DIY plumbing. I was able to get exactly what I needed with the help of BECKIE. She went above and beyond with helping me by cutting a pipe to ensure it fit properly. This wasn't the first time she's helped me with item to repair plumbing issues. She's a constant professional. Lowes should be proud to have an associate like her.👏👏

Love Lowe's of live oak fl. Always helpful and clean (clean restrooms as well ;-) )

Wanted to let everyone know I had a great customer experience with Matt Wood who works in appliances. He assisted me with the purchase and return of a washer for my mother. The washer was computerized, unfortunately mother who is 89 did not understand how to operate it, so I needed to return it and get another less completed one for her. Unfortunately I list the receipt. When I advised Matt of this he said,"no problem, we can pull it up on the computer". I was shocked. I was expecting a hassle. He was so helpful in making the return and purchase an easy and strees free experience.
Thank you Matt for being professional, knowledgeable and a wonderful representative for LOWE'S. Your customer service skill are great!

Lavonda

John the sales floor supervisor really knows his fitting thank you John so much for getting me the part I was looking for. 3/8 flair to 1/2 npt. I'd give this gentlemen a well deserved bonus or raise.

Great to see the same faces each day I go in the pro entrance. Nice to have a relationship with the people helping to make my living! They always offer cold bottle of water to pro customers.

We are from out of state, but familiar with Lowe’s. We like shopping there in both states now. The folks in Florida were very helpful and patient with us. We visited stores in Live Oak AND Tallahassee. There will be no hesitation to go to either store again.