Connecting Point Computer Center

I have been buying computers from connecting point, and using their services for many years! Randy is absolutely fantastic and reasonably priced. This week I had a glitch and lost my QuickBooks and he had me up and running by the afternoon! It was payday, so I really needed my computer. I can’t say enough good things about this company locally owned in a great operation

Went there today for a small problem with MacBook Air which is still under warranty. Took care of problem in no time. Though my problem was small, I would not hesitate to take a bigger problem there for any Apple related situation. Looks and feels like a professional job would be done on any other tasks. Thank you.

First time back at FATA since Trixie passed. Took my 1 year old party Yorkie in for per surgery. The vet was awesome up dated all her shot early,Blood work done everything good. The vet was awesome,kind and explained everything. Highly recommend them still.

Super fast turn around service! My go to for Apple Laptop support and service!

This business is excellent and Randy is the star of the show, telling one what one needs to know in language one can understand. I go to him for all of our Apple repairs. The most recent visit to Connecting Point was on account of a competitor dealing dishonestly with one of our sons, badgering our son to abandon his damaged MacBook Air for a refurbed MacBook offered by the competitor's repair shop. The competitor claimed the MacBook Air would cost $1000+ to repair, blaming Tanzanian dust for destroying costly internal components. I shared this story with Randy at Connecting Point who, unsurprisingly, did not bad-mouth the competitor, and who fixed the MacBook Air for under $200. Seriously, an $800+ difference. And, again, a perfectly good MacBook Air. This is one example of why I go to Connecting Point, and will continue to do so. If you're one of the Apple Mac herd, then this is your repair spot. Seriously, it is---you just don't know it yet. Give 'em a go, and you will be back.

Fixed my laptop after my 4 year old poured water on it. Did take long at all

I have been coming to Connecting Point Computer Center since the mid-1980's when they were located off Wickham Rd (talk about a strong company history-- they've been selling and servicing Apple products since the late 70's!).

Tom and Randy have seen and serviced every era of Apple machine that has ever been made up to the present and they have always helped my family with our Macs and made us happy customers! They're the best and I cannot recommend them enough! Good, honest and highly knowledgeable folks! Macs, iPhones, iPads-- they can handle them all!

On my last two recent visits alone (September & December 2021) Randy helped me get a factory replacement SSD drive for my old Macbook and he also got a new factory battery installed into my iPhone.

Time after time Connecting Point has always been there to help. I cannot recommend them enough!!

I had my Mac screen replaced here. While in a separate Apple store, I received an estimated repair time of 2-3 weeks. This job was completed here in one day. Absolutely recommend this place. Quick, professional, courteous, and my screen looks brand new again.

I was in a bad way, I have health issues and my iPhone died on a Sunday. I went to an open Apple certified center and was told that my iPhone 6 had no hope. I could not buy a new phone and left. My daughter ordered me a new iPhone 7 immediately. It arrived and I followed the activation directions but continued to get “No Service” signal on my phone. I was passing The Connecting Point on the way to a doctor appointment and stopped in. The gentleman at the counter was very considerate and told me no matter what I would have a phone when I left, even if it was a loaner. He told me that there was a recall on the iPhone 7s and that he would run a diagnostic to make sure, but it would have to go back. Fortunately I still had my “dead” iPhone 6 with me so he said he would run a diagnostic on that as well. Turns out there was nothing wrong with my phone except the battery. He replaced the battery (no 3 week wait like the other place had said before they said my phone was hopeless). In less then an hour, with no appointment, I had a working phone and was able to save my daughter the expense of buying me a new one. I would recommend taking your Apple products to The Connecting Point Computer Center. You can be confident in knowing you will be treated fairly with knowledge and expertise. I’m very happy.

My Dad's 2016 iMac has been running slow since the last two software updates. Randy, the owner, recommended a new "solid state" hard drive, and Dad's computer is running like new again! Great customer service

Took my 2011 Macbook Pro here on the morning of August 27th. I was in and out, they make you pay a $50 troubleshooting fee, but that goes towards fixing your computer also. I got a call the afternoon of the 28th that my computer was fixed. It ended up being $100 but I only had to pay $50 because the other 50 I paid went towards fixing it. Great customer service, I only wish that they would have contacted me before replacing the part to see if I wanted to go forward with fixing it.

I have used Connecting Point over the past several years for MacBook computer, iPhone and iPad. Great customer service!!!! Knowledgeable, efficient, friendly, fair prices and no pressure sales. Wow, hard to find all that in one place these days!

Honestly is what I appreciate most from these guys. Maybe it's because they are more of a repair vs retail sales business. However, they do sell some products and accessories. When I recently took in my 2011 MacBook Pro, they helped me decide it was ok to keep this somewhat old thing and spend a couple bucks to keep it running. For my needs, this laptop still had more life. No need for a whole new computer.

Yesterday, I took my iPhone in. Apparently, it has hard drive problems. Again, Randy was so helpful with helping me way out options and costs. They could help me, my phone insurance may help with coverage, or check in with Apple & Verizon to see about upgrade and trade in deals.

Guidance, fair prices, excellent service and keeping the customer needs first are their strong points! If you have Apple Service needs, GO HERE! They are Apple certified and in my opinion better than other places closer to home for me.

Big thank shout out to Connecting Point!

Connecting Point took care of a warranty-covered repair on my MacBook and did it in a timely and very professional manner. Their Communication is top notch.

A hidden gem. Great guy and great service.

Timely and professional service. My laptop needed the logic board replaced. They ordered the part and fixed it in less than a day. No kidding. A whole lot BETTER than Visual Dynamics in The Avenue Viera. Come here instead.

Rest assured this is the best Apple certified repair service in the area.

TOTAL QUALITY!! Amazing customer service only surpassed by their knowledge and efficiency. Highly recommend!!

Fast and professional. Replaced my logic board on my MacBook. Dropped it off, they sent it to Apple and got it back 2 days later. Thank you

Awesome customer service Randy went over and beyond to repair my phone!!!!! So happy to find them definitely my go to for all my phone and computer needs!

I've had two Macs fixed here. They are knowledgeable, fast, and fairly priced. Highly recommend them!